JBR Capital Reviews 507

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, making interactions pleasant and efficient. The service provided is frequently highlighted as exceptional, with many people appreciating the smooth, easy, and swift process from beginning to end. Reviewers are particularly impressed with the quick response times and the overall positive user experience. However, some customers also noted issues with pricing, describing interest rates as ridiculous. A few other people also felt that customer service was lacking, mentioning slow responses and a lack of effort to confirm agreements.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, efficiency, and... See more

Service

People report positive experiences with service. Customers consistently praise the seamless, swift, and... See more

Response time

Reviewers mention positive feedback about response time. Customers consistently highlight the speed and... See more

Price

Customers had ambiguous experiences with price. While some reviewers praised the company for achieving the... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the professionalism and attention... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb company to deal with ! Our point of contact Gabriel ‘Gabe’ has been absolutely fantastic. He kept us informed at every stage and was always at hand if needed. JBR and their team are highly skil... See more

Company replied

Rated 5 out of 5 stars

Amazing experience with JBR. I was going to make a large cash payment for a vehicle due to the complexity of my business structure and other things, however, I thought I would reach out to J... See more

Company replied

Rated 5 out of 5 stars

I recently re-financed one of my vehicles. I initially was attracted by JBR because they offered the most competitive rates and flexibility in terms of the deal's structure. Tje service they offer is... See more

Company replied

Rated 5 out of 5 stars

My second time usingJBR and I chose them over the dealer’s recommendation as their offers were better plus I was an existing customer and knew they would take care of me. Furkan went above and bey... See more

Company replied


Company details

  1. Car Finance and Loan Company

Written by the company

JBR Capital is the UK’s only independent finance provider dedicated solely to high end vehicle finance. JBR Capital offers bespoke specialist finance for modern day cars, supercars, classic cars and historic cars to private individuals and businesses.

TAILORED FINANCE FOR LUXURY CLASSIC & SUPERCARS

Written by the company

Flexible Bespoke Finance
We offer flexible and competitive finance from £50k to £750k+. Each finance deal is designed to suit you, your financial needs and put you in control.
Great Customer Service
We are petrol-heads ourselves and work with the best car dealerships in UK, which enables us to know the market inside out and have the expertise to put together realistic financing offers.
Fast Decision Making
Most of our customers get the go-ahead on their supercar finance package within a week so we can make your dream of owning a high-performance car reality sooner then you might think.

WHY FINANCE WITH US?

Dedicated solely to high-end vehicle finance

JBR Capital is the UK’s only independent finance lender dedicated solely to high-end vehicle finance, offering specialist classic, prestige, racing & supercar finance. We offer tailored finance options to private individuals and businesses, lending anything from £50,000 and to date we have loaned over £1 Billion. Our personalised approach means that we may, depending on your circumstances, be able to offer finance to clients who do not fit the traditional computer-driven models of other companies.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

507 reviews

5-star
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Replied to 75% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Effortless

Effortless. I have dealt with a fair few finance companies, and mainly main dealers. This was hands down the easiest, and also most fun experience I’ve had. Real people, real petrol heads, real passion.

8 February 2023
Unprompted review
JBR Capital logo

Reply from JBR Capital

Thank you so much Christian, that's really good to hear and we appreciate your feedback. Enjoy your car!

Rated 5 out of 5 stars

Nigel Drummond

Hi.
I dealt with furkan who really helped me in getting my car and many quotes.
Will be going straight back to him in future. Thanks again.

2 February 2023
JBR Capital logo

Reply from JBR Capital

Thanks Nigel, hope to work with you again soon.

Rated 5 out of 5 stars

Excellent

Excellent, personal customer service. Highly recommended for anyone looking for a personal, bespoke service for funding your next car/vehicle.

12 January 2023
JBR Capital logo

Reply from JBR Capital

Thanks Richard, that's fantastic feedback, thanks for letting us know.

Rated 5 out of 5 stars

It’s our second time using JBR capital…

It’s our second time using JBR capital both experiences have been flawless and professional. Furkan was our man of contact and couldn’t fault him at any point great on the comms and done all of the hard work for us.

10 January 2023
Unprompted review
JBR Capital logo

Reply from JBR Capital

Thanks Shane, that's really pleasing feedback and we're pleased you had a positive experience both times.

Rated 5 out of 5 stars

Great experience and very efficient.

Great experience and very straightforward.
Run into a hiccup with the collection of my vehicle but JBR were straight on it and sorted it out so I could collect my new vehicle. Cannot recommend enough

23 December 2022
JBR Capital logo

Reply from JBR Capital

Thanks Jack, look forward to working with you again soon.

Rated 5 out of 5 stars

I worked with Furkan Kubilay

I worked with Furkan Kubilay
I have amazing experience, Furkan is amazing and helpful guy. Absolutely recommend him. Everything is smooth and easy going.

Thank you so much your help

19 December 2022
Unprompted review
Rated 5 out of 5 stars

World class company. Couldn’t have had a better experience

Soheil Maleki was an absolute joy. One phone call was all I needed to make to get my quote and find out the next steps.

As this was my dream car, I was quite stressed out as I was so eager to get the finance over the line and approved. Soheil answered all of my questions and put me at ease from minute one.

The finance application itself was approved in record time (a lot quicker than applications I’ve put through other companies in the past).

From that point onwards, I was expecting it to be similar to other finance companies, with security questions that absolutely nobody could answer, a crazy amount of documentation etc. But it was the opposite. Everything was efficient and easy to understand. A couple of queries that Soheil answered immediately and just like that, the documents were signed and I picked up my car.

Couldn’t be happier with how it all went and I will definitely use JBR Capital in the future. Top class.

Thanks again Soheil!

Steve

8 August 2022
Unprompted review

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