Jaspertronics Reviews 1,028

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Great prices for genuine replacement bulb for Sony projector VPl-VW385ES (LMP-H220). Lamp arrived quickly and install was really easy - plug and play. Projector back to its glory days with bright and... See more

Rated 5 out of 5 stars

Super fast shipping. Item arrived before schedule. Returning customer for many years. Always a positive experience. Even have had chats with them & was given honest answers. Great pricing on repla... See more

Rated 5 out of 5 stars

These guys saved Christmas! - Okay, maybe not Christmas, but a very important community Christmas cantata for our little church. We needed a replacement lamp for our old InFocus projector. Jaspertroni... See more

Rated 1 out of 5 stars

While I appreciate Dalton's quick communication, I clearly explained the issues we were having with our projector after purchasing a lamp from Jaspertronics. The projector was lighting up, but it was... See more

Company details

  1. Home & Garden

Information provided by various external sources

Jaspertronics is a service parts dealer representing Projection Light Bulbs, DLP TV Bulbs, Stage Lighting, Medical and Dental Bulbs, Home Appliance Parts, HVAC Parts, and more. If you do not see your service part listed or have a question to help locate the correct part number, please do not hesitate to contact our support staff by email: products@jaspertronics.com or call toll free @ 888-391-5596.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Defective bulb replaced

Defective bulb out of the box was quckly replaced at no cost to me. Excellent customer service and backing up your products. Dalton was very helpful.

17 March 2024
Unprompted review
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Reply from Jaspertronics

We're sorry to hear about the issue with the bulb, but we're glad to know that Dalton provided you with excellent customer service and promptly resolved the issue by replacing the defective bulb at no cost. At Jaspertronics, we stand behind the quality of our products, and ensuring customer satisfaction is our top priority. Thank you for acknowledging Dalton's helpfulness, and if you ever need further assistance or have any questions, don't hesitate to reach out. We appreciate your support and trust in Jaspertronics!

Rated 5 out of 5 stars

Halogen Lamps

I ordered halogen lamps and had questions before I could finalize the pruchase. Anthony Garrido help me and answered all the questions. He was very polite and solved all issues instantly. Also the service after the purchase was (and still is) great. That is what I call good customer service! Thank you.

25 March 2024
Unprompted review
Rated 5 out of 5 stars

She is very very sweet and kind and…

She is very very sweet and kind and knowledgeable. I wish everyone be like her to take time and guide the customer what to do I very much. I enjoy talking to her. Thank you so much for such a great person on your facility.

21 March 2024
Unprompted review
Rated 5 out of 5 stars

I know a guy…

I've been working with Anthony Garrido for almost 2 yrs. Im Italian, I gotta guy ! I gotta guy for everything. Anthony is my guy where I get my bulbs. You wanna bulbs? Lemme call my guy. I like personable sales ppl who are not looking to make a fast buck and den get you off da phone. Anthony, we can talk about stuff, how's the family, hope everything is good, now let's get down to business and it's because of dat, dat I keep coming back. I get all my bulbs, I don't need just one, I got three facilities and 30 projectors, so it stands to reason, I wanna good guy to deal wit. That's Jaspertronics that's my guy Anthony.

19 March 2024
Unprompted review
Rated 5 out of 5 stars

Fast delivery and good products at a…

Fast delivery and good products at a reasonable price.

15 March 2024
Unprompted review
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Reply from Jaspertronics

We're pleased to hear that you received your order quickly and that you're satisfied with the quality of our products! Providing fast delivery and maintaining reasonable prices are important aspects of our service, and we're glad to have met your expectations. If you ever need anything else or have any feedback, please don't hesitate to reach out. Thank you for choosing Jaspertronics!

Rated 4 out of 5 stars

warrenty

I order before I need lamp replacement, which creates a problem with the warranty... My warranty is up before I replace the lamp.

13 March 2024
Unprompted review
Rated 4 out of 5 stars

Almost perfect

Lamp replacement was fast and easy. Projector is bright again and for the cheapest price with housing i found on the market. The only downside being a generic bulb is the light leakage from the vents is brighter than the original but a small price to pay with all the other positives with this transaction. I will recommend to my projector friends.

12 March 2024
Unprompted review
Rated 5 out of 5 stars

Great pricing

Great pricing, quality product, shipped and recieved on time

7 March 2024
Unprompted review
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Reply from Jaspertronics

Thank you for your feedback! We're thrilled to hear that you had a positive experience with Jaspertronics. Providing great pricing, quality products, and timely shipping is our top priority. We appreciate your business and look forward to serving you again in the future

Rated 5 out of 5 stars

Highly Recommended for Projector Lamp

Jasper had the replacement projector lamp I needed in stock, at a very competitive price, and shipped out immediately.

28 February 2024
Unprompted review
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Reply from Jaspertronics

We're delighted to hear that we had the replacement projector lamp you needed in stock and at a competitive price! Ensuring our customers get what they need promptly is our priority at Jaspertronics.com. If you ever need anything else or have any questions, feel free to reach out. We're here to help!

Rated 5 out of 5 stars

Supposed to be a rare part but they had…

Supposed to be a rare part but they had it

5 March 2024
Unprompted review
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Reply from Jaspertronics

That's fantastic to hear! At Jaspertronics.com, we take pride in sourcing even the rarest parts for our customers. It's all part of our commitment to providing comprehensive solutions for your needs. If there's anything else you're searching for, don't hesitate to let us know. We're always here to help!

Rated 5 out of 5 stars

Replacement lamp

Their tech worked back and forth with me and he solved my issue, more than once. Great team and they had already made the sale so to me this was a great transaction. Would recommend.

1 January 2024
Unprompted review
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Reply from Jaspertronics

We're delighted to hear that our tech Dalton was able to assist you effectively, not just once, but multiple times! At Jaspertronics.com, we strive to provide top-notch support to ensure our customers' satisfaction, even after the sale. Your recommendation means a lot to us, and we're grateful for your trust in our team. If you ever have more questions or need assistance in the future, we're here for you!

Rated 5 out of 5 stars

Perfect service

Great communication and quick delivery!

4 March 2024
Unprompted review
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Reply from Jaspertronics

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us at Jaspertronics.com. Our team works hard to ensure excellent communication and speedy delivery for all our customers. If you ever need anything else, don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Projector lamp purchase, great service

I bought a replacement lamp for my projector. Excellent description, it is the exact model. The communication was well done along all the step. I received my order in Canada quickly.
Would order again

25 February 2024
Unprompted review
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Reply from Jaspertronics

Thank you for sharing your experience with us! We're delighted to hear that you found our replacement lamp to be exactly what you needed for your projector. Ensuring clear communication and a seamless experience throughout the ordering process is always our goal.
We're thrilled that your order reached you in Canada promptly and that you're satisfied with the overall experience. Your feedback motivates us to continue providing excellent service and products. We're looking forward to serving you again in the future!

Rated 5 out of 5 stars

I needed a slightly longer charging…

I needed a slightly longer charging cable for my iPhone. The original is 1 meter long and several companies advertise 2 meter cables on the Internet for prices up to $30.00 plus shipping. Jaspertronics.com advertises one for $6.00 plus shipping. I ordered one and was pleasantly surprised when it arrived in my mail. The package label says it is copper wire with 24k gold-plated USB and Lightning contacts. I have been using it for about a week and it snaps into my iPhone and charges it nightly. Yes, it was made in China but so was my iPhone.

2 March 2024
Unprompted review
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Reply from Jaspertronics

It's great to hear that you found exactly what you needed at a reasonable price with Jaspertronics! We're delighted that our longer charging cable has been working well for you and providing reliable charging for your iPhone. Quality materials like copper wire and gold-plated contacts ensure optimal performance, and we're pleased that you've had a positive experience with our product. Thank you for choosing Jaspertronics, and if you ever need anything else, don't hesitate to reach out.

Rated 3 out of 5 stars

The service over the phone was…

The service over the phone was phenomenal! The only problem is the bulb does not work in my projector. Is it returnable? It’s an expensive bulb.

23 February 2024
Unprompted review
Jaspertronics logo

Reply from Jaspertronics

Thank you for reaching out to Jaspertronics.com regarding the issue you encountered with the projector bulb you recently purchased.
We sincerely apologize for any inconvenience this may have caused. Ensuring your satisfaction is our top priority, and we are committed to resolving this matter promptly.
We are delighted to hear that you found our phone service to be exceptional. Your positive feedback is greatly appreciated, and we strive to deliver the same level of excellence in all aspects of our customer experience.
Regarding the non-functioning bulb, we understand your concern, especially given its value. Rest assured, we stand behind the quality of our products. As such, we would be more than happy to assist you with the return process and explore available options for a replacement or refund.

Rated 5 out of 5 stars

Best solution for our school

Jaspertronics continues to have the most competitive prices, the best selection, and continues to have a 100% order accuracy and on-time record. Why would I look anywhere else for the projector lamps for this school?

23 February 2024
Unprompted review
Jaspertronics logo

Reply from Jaspertronics

Thank you for your loyalty and trust in Jaspertronics! We pride ourselves on delivering the highest quality projector lamps at the most competitive prices. Our commitment to 100% order accuracy and on-time delivery ensures that your school's needs are always met efficiently and reliably. We appreciate your continued support and look forward to serving you for all your future projector lamp needs.

Rated 5 out of 5 stars

They had the bulb I needed in stock and…

They had the bulb I needed in stock and at a lowest price I could find. I received it quickly!

23 February 2024
Unprompted review
Jaspertronics logo

Reply from Jaspertronics

That's fantastic! It's always a win when you find what you need at a great price and get it swiftly. Enjoy your bright find from Jaspertronics.com

Rated 5 out of 5 stars

Great Experience

Great Experience. Price is competitive and availability was good. Shipping was timely and product arrived in good condition.

18 February 2024
Unprompted review
Jaspertronics logo

Reply from Jaspertronics

We're thrilled to hear about your positive experience with Jaspertronics! Delivering competitive prices, ensuring availability, and maintaining timely shipping are all integral parts of our commitment to customer satisfaction. Thank you for choosing Jaspertronics, and we look forward to serving you again in the future!

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