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Japansdates Reviews 897

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the staff, describing them as friendly, nice, and helpful. People also find the website well-organized and easy to use, with some enjoying the interactions they have with other users on the platform. However, a significant number of people are dissatisfied with the pricing structure, finding the costs for credits and communication methods to be excessively high compared to other dating sites. Some users also experienced issues with the website and user experience, such as messages disappearing, being logged out unexpectedly, or difficulty deleting their profiles. Additionally, some customers found the payment system confusing and felt pressured to commit financially before fully understanding the platform.

What people talk about most

Website

Customers had ambiguous experiences with the website. Many reviewers expressed significant dissatisfaction,... See more

User experience

Reviewers mention ambiguous feedback about user experience. Some customers praise the fast process, clear... See more

Price

Clients share negative opinions on price, consistently expressing dissatisfaction with the high costs. Many... See more

Staff

Customers consistently express satisfaction with the staff, highlighting their friendliness, professionalism,... See more

Payment

Users describe negative interactions with payment, primarily due to a credit-based system where they must pay... See more

Reviews shaping this summary

Rated 3 out of 5 stars

To keep the trust within oneself. Ppl entrust their faith my posting credentials, respect n never judge the book by its cover.Everybody going through a rough time, mentally, emotionally & physicall... See more

Company replied

Rated 3 out of 5 stars

Deleting the profile was tedious. It was only done after chatting with Oscar. However, Oscar was also difficult to convince of the intention to delete it. He had tried to keep me on the platform. If y... See more

Company replied

Rated 4 out of 5 stars

4 stars being great, but it's sooooooo expensive on this site. It costs much more than other dating sites. I can't keep up with the expensive costs for 2 credits per chat message and 30 credits to sen... See more

Company replied

Rated 3 out of 5 stars

I am new, I cannot judge any better than average. A problem, I was having a nice conversation and I got cut off mid sentence. Greed !!

Company replied


Company details

  1. Dating Service

About Japansdates

Written by the company

Japansdates

Japansdates is an online dating platform for those who want more than just conversation — it’s for those who seek meaningful connections through cultural exchange. Whether you're curious about new customs or want to share your own, this is a space to do so through respectful and open-minded communication.

The platform provides an opportunity to interact with people from different walks of life, allowing your social world to expand one dialogue at a time. From stories about daily life to insights into traditions, Japansdates brings a refreshing approach to online dating — one that celebrates diversity and curiosity.

It’s not about where you're from, but what you bring to the conversation. Here, each interaction can inspire new ways of thinking, spark joy, and even offer comfort through shared values and experiences. Japansdates is a welcoming environment where inspiring emotional growth happens through conversations that matter.

If you’re looking for a place to connect through curiosity and shared perspective, Japansdates invites you to experience dating with a more meaningful rhythm. Let every message be a step toward learning, self-discovery, and a deeper understanding of others.


Contact info

3.5

Average

TrustScore 3.5 out of 5

897 reviews

5-star
4-star
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1-star

Replied to 99% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Does what it says

Does what it says. nice to talk to adults without playing games.

24 March 2026
Unprompted review
Japansdates logo

Reply from Japansdates

Hi Mark,

Good to hear it’s been a smooth experience for you!

Best wishes,
Sarah from Japansdates

Rated 4 out of 5 stars

The conversations are lively

The conversations are lively! It's like being in a social environment without being physically there. I could imagine a crowd gathered in social hall or restaurant engaging in conversations, while eating, or consuming beverages.

4 April 2026
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Reply from Japansdates

Hi Roland,

Nice, hope you keep having good conversations!

Best wishes,
Sarah from Japansdates

Rated 5 out of 5 stars

The Easter basket was a good dea

The Easter basket was a good dea, and who don't like to get a discount, right

2 April 2026
Japansdates logo

Reply from Japansdates

Hi Dave,

Nice, hope you keep having good conversations and experiences here.

Best wishes,
Sarah from Japansdates

Rated 3 out of 5 stars

I’m just disappointed not getting…

I’m just disappointed not getting Some sort of discount after being on this site for over a year.

4 January 2026
Japansdates logo

Reply from Japansdates

Hi Jacob,

We appreciate you staying with the platform and sharing your thoughts.

If you’d like to check available options or any possible offers, please contact us at support@japansdates.help, our team will be happy to assist you.

Best wishes,
Sarah from Japansdates

Rated 1 out of 5 stars

total fraud

total fraud. Same woman appeared on another website (asianfeels.com) Kept repeating scripted repliesand avoided direct questions. Website allows some users to have more options. I questioned support and got a vague answer. Support was no help. I feel the site has bots or scammers. They state that users are verified - I do not believe this is true.
Expensive site and they seem to prey on your emotions - Highly discouraged.

2 April 2026
Unprompted review
Japansdates logo

Reply from Japansdates

Hi Bruce,

We did try to reach out to you through Trustpilot to look into this in more detail, but unfortunately didn’t receive a response.

Safety and security are our top priorities. We maintain a zero-tolerance policy toward fraud, deceptive behavior, and any misuse of the platform. All users are expected to follow our Terms of Service, and we take action when violations are identified to help keep the environment safe.

If you come across profiles that seem suspicious or experience behavior that doesn’t feel right, you can report it directly or block the user through the platform. You can also contact our support team at support@japansdates.help, so the case can be reviewed in detail and investigated properly.

Best wishes,
Sarah from Japansdates

Rated 5 out of 5 stars

I may have all ready sent you my reply…

I may have all ready sent you my reply sorry if this is the second time. Laura was very professional and helpful with my wishes and after our emails and her explaining more about how to stop large numbers wanting to chat with me and how to reply to anyone I wished at a sensible way to reduce my costs. Because of how she looked after me I decided to stay on the site. Regards Dave

1 April 2026
Japansdates logo

Reply from Japansdates

Hi Dave,

It’s great to hear the platform is bringing you something positive so far.

Best wishes,
Sarah from Japansdates

Rated 2 out of 5 stars

Basically there should be a way to earn…

Basically there should be a way to earn credits with surveys or commercials or something. I like the girl I talked to and I want to chat more but I just don't know how the site is that I feel comfortable spending money on it yet.

3 April 2026
Japansdates logo

Reply from Japansdates

Hi Michael,

We appreciate your suggestion about earning credits.

If you’d like to explore available options or have any questions, feel free to contact us at support@japansdates.help, our team will be happy to assist.

Best wishes,
Sarah from Japansdates

Rated 5 out of 5 stars

GOOD AI REASONING

THE CHATS ARE LIKE GENUINE, BUT I DON'T KNOW IF THEY REALLY ARE. CAN'T ACCESS ENOUGH CREDITS TO COMMUNICATE. BUT THE SITE IS GREAT. 🎶🎵🎶

2 April 2026
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Reply from Japansdates

Hi Henry,

Glad you’re having a pleasant experience and things are working smoothly for you.

Best wishes,
Sarah from Japansdates

Rated 1 out of 5 stars

not enough time for me to rate or talk…

not enough time for me to rate or talk about my experience... but the set up is user friendly

3 April 2026
Japansdates logo

Reply from Japansdates

Hi there,

We appreciate you sharing your first impression. If you decide to continue exploring and have any questions along the way, feel free to contact us at support@japansdates.help.

Best wishes,
Sarah from Japansdates

Rated 5 out of 5 stars

Haha

Not too bad haha

8 January 2026
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Reply from Japansdates

Hi Alexander,

Good to know you’re finding it interesting!

Best wishes,
Sarah from Japansdates

Rated 5 out of 5 stars
Japansdates logo

Reply from Japansdates

Hi there,

Happy to hear you’re getting into it!

Best wishes,
Sarah from Japansdates

Rated 1 out of 5 stars

Full bots

Full bots, very fake

1 April 2026
Japansdates logo

Reply from Japansdates

Hi Paul,

Safety and security are very important to us, and we do not tolerate fake profiles or deceptive behavior on the platform. All users are expected to follow our Terms of Service, and we take action if any violations are identified.

If you come across profiles that seem suspicious, you can report or block them directly, or contact us at support@japansdates.help, so our team can review it.

Best wishes,
Sarah from Japansdates

Rated 1 out of 5 stars

is Japansdates.com a scam?

is Japansdates.com a scam?
I've been using this plataform for 3 monthes.
I’ve been having serious issues with Japansdates.com and feel it’s important to share my experience.

The platform is extremely expensive to the point where using it actively could cost more than a full month’s salary in a single day. That alone makes it impractical for regular use.

Another concern is the behavior of the profiles. Many accounts appear to be automated. They are always online, respond almost instantly, and often send repetitive, generic questions that don’t align with the conversation. This makes it very difficult to have any meaningful or natural interaction.

There are also technical problems. The platform frequently crashes or shows unknown errors, sometimes preventing activity for days and it happens at least twice a week.

In addition, there seems to be a strict timing limitation where if you don’t send messages within a short period, the session may drop, making conversations hard to maintain.

Content filtering is inconsistent. Certain words trigger blocks, but slight variations can bypass the system, which raises questions about how moderation is handled. most phrases are blocked without a reasonable issue.
There's no support at all.
"Monica | AI Assistant (Customer Support)
Apr 2, 2026, 04:55 GMT+3
This e-mail was generated by Japansdates’s AI assistant, which is currently in test mode. If you need an input from our human support team, simply reply to this email and we will review your case."

Overall, due to the high cost, technical instability, and lack of genuine interaction, I cannot recommend this platform.

31 March 2026
Unprompted review
Japansdates logo

Reply from Japansdates

Hi Daniel,

Thanks for sharing your experience in such detail.

Safety and security are very important to us, and we do not tolerate fake profiles or deceptive behavior on the platform. All users are expected to follow our Terms of Service, and we take action if any violations are identified. Many profiles also go through verification to help maintain a trustworthy environment.

Regarding your concerns about interactions and platform performance, experiences can vary, but if something doesn’t feel right or seems unusual, it’s important to report it so it can be reviewed properly. You can also block users directly to manage your interactions.

If you’ve encountered technical issues or need assistance from our support team, please reach out to support@japansdates.help, and we’ll take a closer look at your case.

Best wishes,
Sarah from Japansdates

Rated 5 out of 5 stars

Ms winnie

Ms. Winnie helped me very well.

1 April 2026
Japansdates logo

Reply from Japansdates

Hi Arash,

Great to know you’re finding the experience worthwhile!

Best wishes,
Sarah from Japansdates

Rated 5 out of 5 stars

Amazing

Amazing
New Experience
Great 👍

4 March 2026
Japansdates logo

Reply from Japansdates

Hi Khan,

Really nice to hear you’re enjoying it!

Best wishes,
Sarah from Japansdates

Rated 1 out of 5 stars

Fake profiles that use stolen or AI…

Fake profiles that use stolen or AI photos. You will never ever meet anyone from this site. I found that there were multiple photos that were taken from different people, and the profile photo was taken from a white woman and AI enhanced to look more Asian.

31 March 2026
Unprompted review
Japansdates logo

Reply from Japansdates

Hi Kevin,

Keeping the platform safe is very important to us, and profiles that misuse photos or provide misleading information are not allowed. We take action when such cases are identified. Many profiles also go through verification to support a safer environment.

If you come across profiles that seem suspicious, you can report or block them directly, or contact us at support@japansdates.help, so our team can take a closer look.

Best wishes,
Sarah from Japansdates

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