I never knew one of these machines even existed until it showed up in a google search to help complete a drainage project. My tractor is too big to get into the space I needed it to and a wheel burrow... See more
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Fast straight forward ordering. Orderd 11pm wed and it showed up monday, needed a replacement battery for the stump grinder and had no issues w getting it warrantied. Lee was great to deal w and so wa... See more
Postung how-to videos to assist in basic maintenance issues such as greasing, oiling, assembly, for those that need that. Also having more phone help for new owners.
It was super easy to order and great affordable price for a quality product!'
4.0
Great
29 reviews
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Fast straight forward ordering
Fast straight forward ordering. Orderd 11pm wed and it showed up monday, needed a replacement battery for the stump grinder and had no issues w getting it warrantied. Lee was great to deal w and so was customer service, on a scale of 1 to 10 i would give them a 11+ score. And i did order a 360 towable backhoe last summer and has been working great and timely shipping.
23 April 2026
Got the part I needed and got it fast!!
13 April 2026
The ordering process went great
The ordering process went great , I’ve ordered two items and the shipping cost is great, got contacted by a Lee next day and confirmed my orders she was most helpful, can’t wait to use my new equipment from Jansen , the reviews for this company and staff was very positive
9 April 2026
Very poor communication
Very poor communication. I’m very pleased with the product, but the customer service was horrible.
6 March 2026
Happy with our Purchase!
We purchased a stump grinder and wood chipper that arrived within a week. The stump grinder had a small hole in the tire. We called Jansen USA, they were very polite on the phone and no problem with replacing the tire. One battery was dead when arrived and we were able to recharge it. We used the wood chipper on cedar and walnut and was very pleased with the results!! Equipment is heavy duty. Have not used the stump grinder yet.
21 February 2026
I did eventually get a return call, but my phone was no longer in a service area. This is dat two. I called again this morning and left a message. Waitung for help with getting msk-800x ready for use
Postung how-to videos to assist in basic maintenance issues such as greasing, oiling, assembly, for those that need that.
Also having more phone help for new owners.
17 February 2026
Without my towable backhoe it would…
Without my towable backhoe it would take 10 or more times longer to do the job. We live in a valley that is clay pack. Impossible to dig with a shovel. Without it digging and trenching stops. We've had it for 6 years. With a steady service record and a few hydraulic lines replaced it is still working strong. Thanks, D. Partin, Lobo TX.
14 February 2026
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