Janelucystore MyshopifyReviews 

8
TrustScore 2.5 out of 5

2.7

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2.7

Poor

TrustScore 2.5 out of 5

8 reviews

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4-star
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1-star

No history of asking for reviews

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2.7

All reviews

(8)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Complete scam

Complete scam. They don’t send you any tracking or reply to any emails. I will be claiming a refund via my bank. DO NOT ORDER FROM THEM.

16 September 2025
Unprompted review
Rated 1 out of 5 stars

Wish I’d found this page before placing an order…

Wish I’d found this page before placing an order. Will be claiming via my bank for a refund. Ad after ad on Facebook about these chairs all from different companies. Chose the one I thought would be best from Uk but no contact since initial order confirmation, just a random Evri tracking number. Website and shopify link have disappeared but will be raising with shopify to understand how they have been able to promote their scam through a well known provider like them. Ordered 21st August and not received by 8th September.

8 September 2025
Unprompted review
Rated 1 out of 5 stars

Scam Company!

I ordered from Jane Lucy Store; they have lots of positive reviews from Trustpilot on their website. But don't be fooled, these are not real reviews!

I have chased multiple times for my order with no luck. Will have to claim from my bank.

20 August 2025
Unprompted review
Rated 1 out of 5 stars

Scam - do not order

Ordered on the 5th August, by the 15th there had been no communication or item delivered. Contacted via email and no response. Claimed a refund via my bank - AVOID!

5 August 2025
Unprompted review
Rated 1 out of 5 stars

I'm from UK and purchased 2 chairs in…

I'm from UK and purchased 2 chairs in GBP £36 2-3 days delivery advertisement also showed trustpilot green star ive checked no reviews on US or UK trustpilot its been 8 days and no notification of delivery. I have no email address as still mit received confirmation of my order but will be contacting my bank for a full refund. SCAMMERS OBVIOUSLY

14 August 2025
Unprompted review

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