Honestly, my order consisted of 6 t's from 3 different vendors. 1 vendor, that I ordered 4 t's from, was SUPER quick on shipping. The other 2 not as fast BUT they did have it posted on their pages tha... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The bracelets are beautiful . I currently own 4 different colors. I have many allergies to jewelry and these wok well for me. They actually arrived faster than I expected . I will order more .
I got my brush and love it Have been looking for a brush with a carrying case for travel for ages and finally found one that was the right size ( Most others I have seen are tiny ones that dont work w... See more
Love this necklace. My husband thought it was very expensive. Appreciate the gift bag it was shipped in. Would definitely buy from this artist again. Delivery was quick.
Company details
Written by the company
Jane is back! Jane is a US-based marketplace for boutique fashion, home decor, and lifestyle products. We are not Jane-Sidney! We do not sell in Australia!
Contact info
1101 E. 126th Avenue, Suite 190, 80241, Thornton, United States
- 888-876-6141
- support@jane.com
- jane.com
4.6
Excellent
704 reviews
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product
Great product! Love the colors on the wrap! Very quick delivery!
2 February 2026
Unprompted review
I love the selection!
I love the selection of products on Jane. Items are good quality and not too expensive.
3 February 2026
Unprompted review
I ordered the large and it was too small . Needed an XL which it didn’t come in
Liked the material of the blouse .
16 January 2026
Unprompted review
Cute products, watch the shipping.
The shipping cost for this website adds up really fast. Also, sometimes it takes forever and 3 days to ship.
9 February 2026
Unprompted review
Great customer service
5 February 2026
Unprompted review
Luggage grip
Very fast! Colors are bright and will be able to see quickly when claiming my luggage. Embroidery was perfecr!
30 January 2026
Unprompted review
Happy with purchase
The stickers came in a timely manner and they were completed as the picture had shown. I would order from there again.
27 January 2026
Unprompted review
Great Service! Love my sweatshirt!!
My items arrived quickly and I LOVE them!! My sweatshirt even had a little personal note on the packing slip. It made me feel very special. (-:
7 February 2026
Unprompted review
I ordered on 1/2/2026
I ordered on 1/2/2026, but didn't receive it until the 19th. I am not happy with the item and I want to return it. I'm still looking for instructions on how to return it.
8 February 2026
Unprompted review
Reply from Jane
Hello Julie,
Thank you for your feedback. We have gone in and sent you an email so we can get this resolved.
Thank you
I am so impressed with Jane.com
I am so impressed with Jane.com. The customer service is amazing. They even checked on the delivery of an item that was longer than expected and I didn’t initiate the contact. They cleared up the problem and then reached out again to make sure the item was delivered. This just does not ever happen. Love my item, by the way, I am hooked on this Site!
7 February 2026
Unprompted review
Jegging arrived quickly
Jegging arrived quickly. Very comfortable. Only wish it was longer. The color is perfect shade of denim.
3 February 2026
Unprompted review
Takes a long time to receive order but…
Takes a long time to receive order but it arrived nicely packaged.
5 February 2026
Unprompted review
Good I received my order in a timely…
Good I received my order in a timely manner
6 February 2026
Unprompted review
The gift was delivered!
31 January 2026
Unprompted review
Great delivery
30 January 2026
Unprompted review
Quick Shipping & as Advertised
21 January 2026
Unprompted review
My item arrived all cracked and it was…
My item arrived all cracked and it was a glass photo frame that wasn’t shipped properly. It was hardly wrapped and it shipped from CA to VA. I had pieces of glass on my fingers when I took my item out of the shipping envelope.
1 February 2026
Unprompted review
Reply from Jane
Hello Shelby,
Thank you for reaching out and for your feedback. I am so sorry your item arrived damaged. It looks like we have been in touch and have issued you a refund. Please reach out to our support team if there is anything else we can help you with.
Thank you
I’m so thrilled with the customized…
I’m so thrilled with the customized make-up bags I ordered for my daughter’s galentines party! They are darling and we love them!
30 January 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.