Bought a clearance double sheepskin rug at a great price after comparing various other companies. Came very quickly yesterday and super impressed, very nice, can't see any flaws, maybe slight colour d... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I bought a pair of the short sheepskin boots to use as slippers. These boots are amazing as they’re extremely well made and surprisingly light and most slipper boots that look similar don’t usually la... See more
Company replied
I’ve worn Australian sheepskin boots for years. I stumbled across Jacob’s and dalton when looking for a new pair and thought I’d give them a go. Frankly, I’m astonished. They produce a fantastic produ... See more
Company replied
Repeat order of short hair rugs. As before they are so soft and warm on my sofas. Excellent quality. Came beautifully wrapped. Unbelievable value especially with Black Friday discount. So much be... See more
Company replied
Company details
Written by the company
Jacobs and Dalton is a Yorkshire based brand specialising in premium sheepskin products, including slippers, rugs, pram liners, and homeware. With a focus on comfort, quality, and sustainability, all of our sheepskin is ethically sourced, and our designs are crafted to offer timeless luxury and long-lasting durability. Jacobs and Dalton blends traditional craftsmanship with modern style, creating cosy, practical pieces that bring a touch of everyday luxury into your home.
Contact info
Jacobs Building, YO7 3HE, Dalton, United Kingdom
- 01845578951
- Sales@jacobsanddalton.com
- jacobsanddalton.com
4.8
Excellent
331 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely gorgeous dog mat
Absolutely gorgeous dog mat. Beautifully soft, we'll made, a standout quality item. Not cheap but fed up wasting money on things that don't last. This is worth every penny...
28 July 2025
Reply from Jacobs & Dalton
This means the world to us — thank you! We're so glad your pup is enjoying their sheepskin mat. We truly believe in investing in quality that lasts, so it’s lovely to hear you feel it’s worth every penny 🤍
Very pleased with my rug and the prompt…
Very pleased with my rug and the prompt service.
1 August 2025
Unprompted review
Reply from Jacobs & Dalton
Thank you so much! We're so pleased to hear you’re happy with your rug and the speedy delivery 🤍 We hope it brings warmth and comfort to your space for years to come.
Reply from Jacobs & Dalton
Thank you so much for your kind words and lovely review 🤍 We're thrilled to hear you're enjoying your new rug and that you had a great experience with us. If you ever need anything else or fancy adding a little more sheepskin luxury to your home, we’re always here to help!
Warmest wishes,
Reply from Jacobs & Dalton
Thank you so much for the kind words! We’re thrilled to hear you’re loving your rug and had a great experience with us 🤍
We can’t wait to welcome you back for your next cosy addition – see you soon!
Warm wishes,
Review
Very pleased with the mules I purchased. Good fit and very comfortable. Delivery excellent service. Would recommend using this company - 5 star service.
11 July 2025
Reply from Jacobs & Dalton
Thank you so much for the glowing review 🤍 We're absolutely delighted to hear you're loving your mules. Comfort, quality and great service are exactly what we strive for.
Your recommendation means the world to us. We hope your new slippers bring you many cosy days ahead!
Warmest regards,
Quick delivery and great price for…
Quick delivery and great price for sheepskin products rather than synthetic alternatives. Slippers do come up a bit small so glad I followed advice and sized up accordingly
25 July 2025
Unprompted review
Reply from Jacobs & Dalton
Thanks so much for your lovely review 🤍 We're so pleased to hear your order arrived quickly and that you're enjoying the quality of our sheepskin, it really is a world apart from synthetic alternatives!
Great call on sizing up too, sheepskin has a snug fit at first but will soften and mould beautifully to your feet with wear. We hope your slippers bring you lots of warmth and comfort this season!
Warmest wishes,
Reply from Jacobs & Dalton
Thank you so much for your kind words! 🤍 We're thrilled to hear you're happy with the quality of our sheepskins, we take great pride in sourcing the finest hides and offering them at fair, accessible prices.
We hope your new piece brings plenty of comfort and style to your space. If you need anything else or fancy adding to your collection, we’re always here to help!
Warm regards
Sheepskin slippers-…
The slippers are exactly as described- they are so soft and well made and they look great.
16 July 2025
Reply from Jacobs & Dalton
Thank you so much for your lovely feedback! 🤍 We're so pleased to hear you're enjoying your slippers – there's nothing quite like that soft, snuggly sheepskin feeling. Here's to many cosy moments ahead! 🧦✨
the service was excellent .the product…
the service was excellent .the product was excellent. delivery was prompt .thank you
14 July 2025
Reply from Jacobs & Dalton
Thank you so much for your kind words! We're absolutely thrilled to hear that both our service and product lived up to your expectations 🤍
It means the world to us to know that your experience was smooth from start to finish — we hope you're enjoying every cosy moment with your new Jacobs & Dalton item!
Warmest wishes,
The Jacobs & Dalton Team 🐑 🤍
I am absolutely appaled that the gift…
I am absolutely appaled that the gift packaging was a piece of ribbon around the box. And you have the cheek to charge £5. In future let people no this extortionate charge. I have now had to go and buy packaging. Ie .paper etc and package it myself.
11 July 2025
Reply from Jacobs & Dalton
Hi there,
Thank you for your feedback – we’re really sorry to hear you were disappointed with the gift packaging. That’s certainly not the experience we aim to create.
Our gift wrap option is designed to be simple and elegant, with a focus on sustainability – using ribbon and a sleek branded box over traditional wrapping paper helps reduce waste, and we’ve had some lovely responses from customers who appreciate the understated presentation. That said, we completely understand that expectations can differ, and we’ll be taking your comments on board as we continue to improve.
We never want our customers to feel let down, and we're sorry that on this occasion it missed the mark for you.
Warm regards,
Really quick delivery quality very good
11 July 2025
Reply from Jacobs & Dalton
Thank you so much for your kind words. We're so pleased to hear your order arrived quickly and that you're happy with the quality, it's something we take great pride in. We hope you enjoy your purchase for many seasons to come. If there's ever anything you need, we're just an email away. 🐑 ✨
Warm wishes,
The Jacobs & Dalton Team
Fabulous slippers
Fabulous slippers, well received by recipient.Excellent packaging and speed of delivery. Good value for money. Just delighted from start to finish, This is how internet shopping should be!
9 July 2025
Reply from Jacobs & Dalton
Thank you so much for your lovely review! We're absolutely thrilled to hear the slippers were such a hit 🎁🤍 It means the world to us that you had a seamless experience from start to finish, that’s exactly what we strive for!
Wishing you (and the lucky recipient!) many cosy moments ahead.
A First Class Service!
For anyone thinking of buying sheepskin products this is a company I would highly recommend. Impressive in so many respects - beautifully made rugs, boots etc - aesthetically pleasing and realistically priced. So pleased with latest purchases. Online communication, packaging and delivery all perfect. No longer any need to look at high end expensive brands! Thank you J&D.
3 July 2025
Unprompted review
Reply from Jacobs & Dalton
Thank you so much for your glowing review! 🤍
We’re over the moon to hear how happy you are with your purchases and experience with us. Knowing that our sheepskin products and service have left such a strong impression truly means the world to our small team here in Yorkshire. We put a lot of love into every step — from sourcing to packaging — and it’s wonderful to know it’s noticed. Thank you for choosing J&D and for such kind words. We can’t wait to welcome you back again soon! ✨
— The Jacobs & Dalton Team 🐑
Satisfied Customer
My order came very promptly, beautifully packed.
Items excellent quality. Fit well.
Excellent Customer Service. Thank you!
29 June 2025
Unprompted review
Reply from Jacobs & Dalton
Thank you so much for your kind words 🤍 We're delighted to hear that your order arrived promptly and that you’re loving the fit and quality of your pieces. It’s always our goal to deliver beautifully packaged, ethically sourced comfort — with a touch of Yorkshire charm!
We truly appreciate your support and hope to welcome you back again soon.
Warmest regards,
The Jacobs & Dalton Team 🤍
An amazing company
An amazing company, great prices, products and very speedy service.
28 June 2025
Unprompted review
Reply from Jacobs & Dalton
Thank you so much for your lovely review 🤍 We're thrilled to hear you’re happy with your experience — it means the world to our small team here in North Yorkshire! We pride ourselves on offering beautiful, ethically sourced sheepskin pieces and getting them to you as swiftly as possible. We hope you enjoy your items for years to come!
Warmest wishes,
The Jacobs & Dalton Team 🤍
Lovely clog slippers
Lovely clog slippers, next day delivery, super comfy from the get go and look so nice tempted you could wear them out and about, I picked this style as I nip outside in my slippers so need something a bit sturdier, these are perfect.
5 June 2025
Unprompted review
Reply from Jacobs & Dalton
Thank you so much for your lovely review 🤍 We’re so glad to hear your clogs arrived quickly and hit the mark for both comfort and style! We designed them with exactly that in mind — something sturdy enough for those little trips outside, but cosy enough for all-day wear. Enjoy every comfy step, and we’re here whenever you’re tempted to treat yourself again! 🐑✨
— The Jacobs & Dalton Team
The team are always so helpful when I…
The team are always so helpful when I place my orders can’t do enough to help with any product enquires. I would like to thank Anjie and Maddie for going out of their way to check their warehouse send pictures of the various cushions they had in stock to ensure I got exactly what I was looking for. The quality of their products are amazing for a good price too. Thanks so much
9 June 2025
Unprompted review
Reply from Jacobs & Dalton
Thank you so much for your kind words 🤍 We're absolutely delighted to hear that Anjie and Maddie were able to help you find just the right cushions — they’ll be so chuffed to know their efforts made a difference! It means the world to us that you value both our service and our products. We’re so grateful for your support and look forward to welcoming you back again soon! 🐑✨
— The Jacobs & Dalton Team
I purchased two pairs recently,
I purchased two pairs recently,
(1) For a birthday present, moccasin slippers.
(2) For Fathers' Day mule slippers.
Both perfect, excellent quality and comfortable to wear and readily easy to slip into due to swollen feet.
The other plus is the Durable Sole, which
is ideal if you require to go outside.
It would be a bonus, if your fabulous company could possible make driving shoes in a leather construction.
Thankyou once again for your kind support and prompt delivery.
Best wishes.
30 May 2025
Unprompted review
Reply from Jacobs & Dalton
Thank you so much for your thoughtful review 🤍 We're absolutely delighted to hear both pairs of slippers were a hit, especially that they’ve been so comfortable and easy to wear! The durable sole really does make all the difference when stepping outside, and we’re so pleased they’ve provided the support you needed.
We truly appreciate your kind words and your brilliant suggestion about leather driving shoes, it’s a great idea and something we’ll certainly keep in mind as we explore future additions to our range!
Thank you again for your support and for choosing us for such meaningful gifts.
Warmest wishes,
The Jacobs & Dalton Team 🐑
Excellent product and service.
21 May 2025
Unprompted review
Reply from Jacobs & Dalton
Thank you so much for your kind words 🤍 We're thrilled to hear you were pleased with both the product and service — that's exactly what we strive for! If you ever need anything or fancy treating yourself again, we’ll be right here 🐑✨
Excellent customer service and high quality products
I don’t often leave reviews, but I had to share my experience with Jacobs and Dalton because I received what I would consider to be exceptional customer service when placing my first order.
I had a couple of enquiries and upon contacting the company, I received very prompt responses which enabled me to swiftly place an order. I was looking to purchase a pair of slippers for my partner and I found the perfect pair from this company.
I received the order the very next morning and the slippers were packaged neatly and securely in a dustbag. The quality is excellent and I know my partner will be thrilled with them.
I’d highly recommend ordering from them and I’m looking forward to purchasing more products in the future. I am pleased to have been able to support this business.
21 May 2025
Unprompted review
Reply from Jacobs & Dalton
Thank you so much for taking the time to leave such a thoughtful review 🤍 We're truly delighted to hear that your experience with us, from your initial enquiry to delivery, was smooth and enjoyable. It means the world to know you found the perfect pair of slippers for your partner, and we’re so glad you appreciated the quality and care we put into each order. Your kind words and support genuinely mean a lot to our small team here at Jacobs & Dalton. We can’t wait to welcome you back again soon! 🐑✨
Warmest wishes,
The Jacobs & Dalton Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.