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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting the luxurious feel of the sheepskin and the sturdy construction of items like boots and slippers. Many consumers also appreciate the competitive pricing, finding the products to be a great value compared to other brands. The ordering process is frequently described as easy and efficient, with numerous mentions of quick and punctual delivery services. However, some customers were not happy with certain aspects of their experience. A few reviewers were disappointed to find that products labeled as "Made in China" when they expected them to be of UK origin, particularly given the company's branding. Some people also felt that the gift packaging was overpriced for what was provided, and a small number of customers received items that were not the expected color or had issues with the fit of certain footwear, such as slippers being too narrow or lacking proper foot support.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Customers frequently praise the excellent quality... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of the... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speed of... See more

Price

Clients share positive opinions on price, consistently highlighting the affordability and value for money.... See more

Order

Reviewers highlight positive aspects of order. Customers frequently praise the ease of ordering, with many... See more

Based on these reviews

Rated 5 out of 5 stars

Bought a clearance double sheepskin rug at a great price after comparing various other companies. Came very quickly yesterday and super impressed, very nice, can't see any flaws, maybe slight colour d... See more

Company replied

Rated 5 out of 5 stars

I bought a pair of the short sheepskin boots to use as slippers. These boots are amazing as they’re extremely well made and surprisingly light and most slipper boots that look similar don’t usually la... See more

Company replied

Rated 5 out of 5 stars

I’ve worn Australian sheepskin boots for years. I stumbled across Jacob’s and dalton when looking for a new pair and thought I’d give them a go. Frankly, I’m astonished. They produce a fantastic produ... See more

Company replied

Rated 5 out of 5 stars

Repeat order of short hair rugs. As before they are so soft and warm on my sofas. Excellent quality. Came beautifully wrapped. Unbelievable value especially with Black Friday discount. So much be... See more

Company replied


Company details

  1. Sheepskin and Wool Products Supplier
  2. Bedding Store
  3. Clothing Store

Written by the company

Jacobs and Dalton is a Yorkshire based brand specialising in premium sheepskin products, including slippers, rugs, pram liners, and homeware. With a focus on comfort, quality, and sustainability, all of our sheepskin is ethically sourced, and our designs are crafted to offer timeless luxury and long-lasting durability. Jacobs and Dalton blends traditional craftsmanship with modern style, creating cosy, practical pieces that bring a touch of everyday luxury into your home.


Contact info

4.8

Excellent

TrustScore 5 out of 5

331 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent value for money

Excellent value for money. This is the3rd pair of slippers from Jacobs & Dalton in the last few weeks. This pair were discounted on a “Days of Christmas “ promotion by 20%.
We now have Boots, very short Boots & moccasins. Extremely happy with Quality, fit and soles on all 3 pairs.
I would recommend using Jacobs & Dalton as their price for quality, well made goods is less than half of many other sheepskin slipper suppliers.

29 December 2025
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for taking the time to leave such a detailed review. We’re absolutely delighted to hear how happy you are with your slippers, boots, and moccasins, and that you’ve been pleased with the quality, fit, and soles across all three pairs.

It’s especially lovely to know you were able to enjoy our Days of Christmas promotion, offering genuine value alongside well-made sheepskin products is something we take great pride in. Your recommendation truly means a great deal to us.

Thank you again for your continued support of Jacobs & Dalton.

Rated 1 out of 5 stars
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Reply from Jacobs & Dalton

Thank you for your feedback, and I’m sorry to hear that the slippers weren’t the right fit for you.

Our slippers are designed to fit true to size, but we do appreciate that some customers require an extra-wide fitting, which unfortunately this particular style may not provide. We always want our customers to be comfortable, and we’d have been very happy to advise on a wider-fitting alternative or arrange a return or exchange.

If you’d like any assistance with this, please don’t hesitate to get in touch with our customer support team, we’re always here to help.

Rated 5 out of 5 stars

My best slippers!

I absolutely love sliding my feet into my Mule Sheepskin Slippers after a long, hard shift! They are also easy to walk in and light. I’ve only had these for a few days and I basically live in them at home.

1 January 2026
Unprompted review
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Reply from Jacobs & Dalton

Thank you so much for your wonderful review. We’re delighted to hear how much you’re enjoying your Mule Sheepskin Slippers, especially after a long shift. It’s lovely to know they’re comfortable, lightweight, and already a firm favourite at home. We really appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

First class luxury for your feet!

I bought a pair of the short sheepskin boots to use as slippers. These boots are amazing as they’re extremely well made and surprisingly light and most slipper boots that look similar don’t usually last more than a year and are more expensive? My sister has various foot issues eg bunions etc and so she’s bought a pair in the pink colour, I’ve now got boot envy and might indulge in another pair to wear outdoors ! They are so snuggly it’s like having your feet hugged ! Highly recommend for either indoor or outdoor

31 December 2025
Unprompted review
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Reply from Jacobs & Dalton

Thank you so much for such a fantastic review. We’re delighted to hear how much you’re enjoying the short sheepskin boots and that they’ve exceeded your expectations for comfort, quality, and lightness. It’s wonderful to know they’re working so well as slippers, and that your sister has found them comfortable too. “Feet hugged” is exactly what we love to hear. Thank you again for the recommendation and for taking the time to share your experience.

Rated 5 out of 5 stars

Extremely impressed

Extremely impressed! Ordered last minute and it arrived on time for Christmas. I think the pricing is amazing considering the gorgeous quality of their slippers. Beautifully wrapped and gorgeous soft shoe storage bag inside! 🤗🫶

23 December 2025
Unprompted review
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Reply from Jacobs & Dalton

Thank you so much, we’re absolutely delighted to hear this 🤍 We’re so pleased your order arrived in time for Christmas and that you loved the quality, packaging, and little details like the storage bag. Your kind words truly mean the world to us. Thank you for your support 🤍

Rated 5 out of 5 stars

Lovely boots

Lovely boots. Well done made, great value for money and very speedy delivery.

12 December 2025
Unprompted review
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Reply from Jacobs & Dalton

Thank you so much for your kind review. We’re really pleased to hear you love the boots and that you were happy with the quality, value, and speedy delivery. Enjoy wearing them, and thank you for choosing Jacobs & Dalton.

Rated 5 out of 5 stars

Lovely rug as usual

Lovely rug as usual, very happy with service and quality. Always arrives well packaged and in good time.

26 November 2025
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Reply from Jacobs & Dalton

Thank you so much for your lovely feedback. We’re delighted to hear you’re very happy with both the quality of your rug and the service you received, and that it arrived well packaged and on time. Your continued support truly means a lot to us, enjoy your rug.

Rated 5 out of 5 stars

sheepskin rugs

I ordered two sheepskin rugs, large size, love them. Packed very well and securely. Prompt despatch and delivery. What else can I say, they are beautiful. I have them on the ground either side of my bed, so comfy to step onto. I will definitely use Jacobs and Dalton again.

18 December 2025
Unprompted review
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Reply from Jacobs & Dalton

Thank you so much for such a wonderful review 🤍

We’re delighted to hear you love your large sheepskin rugs, they sound absolutely perfect either side of the bed, what a lovely way to start the day! We’re really pleased everything arrived promptly and well packaged too.

Thank you for choosing Jacobs & Dalton, and we’d love to welcome you back again soon 🐑✨

Rated 5 out of 5 stars

Love their boots

Love their boots, I've bought 7 pairs for myself and family and other family members have purchased as well, through my recommendation and just because they loved mine! My go to shop for warm winter comfy snuggly boots.

8 December 2025
Unprompted review
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Reply from Jacobs & Dalton

Thank you so much, what an incredible compliment! 🤍
We’re honoured to be your go-to for cosy winter boots, and it means the world to us that you’ve shared the love with your family too. Knowing that our boots have become a favourite in your household truly makes our day.

Thanks for all your support, and for spreading the snuggly-boot joy! 🐑✨

Rated 5 out of 5 stars

I bought some boots in Covid and to be…

I bought some boots in Covid and to be fair they are amazing…… so I’ve just bought some more in a different style.. they are also amazing and so well made…..and as good as if not comparable with their ‘Chinese Ugg’ competitors

11 December 2025
Unprompted review
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Reply from Jacobs & Dalton

Thank you so much for this wonderful review! 🤍
It means the world to hear that your first pair has lasted so well since the Covid days, and that your new style has impressed you just as much. We put a lot of care into the craftsmanship, so feedback like this truly makes our day 🐑✨

We’re so grateful you’ve come back for another pair. Enjoy every cosy step!

Rated 5 out of 5 stars

Amazing company

Amazing company, top quality, from packaging to the leather used. very soft, long lasting. And the designs, colours...i bought more than 10 pairs of boots, slippers to for my grandmother, mother, friends and myself

6 December 2025
Unprompted review
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Reply from Jacobs & Dalton

Thank you so much for this incredible review, and for trusting us with more than 10 pairs! 🤍
It means the world to hear that you’ve chosen our boots and slippers not just for yourself, but for your grandmother, mother, and friends too. There’s no greater compliment.

We’re thrilled that the quality, softness, colours, and craftsmanship have all lived up to your expectations. Knowing our products are being loved across generations truly makes our day 🐑✨

Thank you again for your amazing support!

Rated 5 out of 5 stars

Ladies sheepskin slipper bootees

Great website, so easy to use which made ordering a breeze, delivered three days later.
Purchased as a gift for a friend as she loves mine; which are still going strong after 12 months. The gorgeous soft slippers are lovely but sadly they are too big, so I have returned and requested an exchange.
Definitely a satisfied customer

5 December 2025
Unprompted review
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Reply from Jacobs & Dalton

Thank you so much for taking the time to leave such a thoughtful review! 🤍
We’re delighted to hear the website was easy to use and that your own pair is still going strong, that’s exactly the kind of long-lasting cosy we love to deliver 🐑✨

It’s a shame the gift pair came up a little big, but we’ll take great care of your exchange and get the right size sent out as soon as your return arrives. We really appreciate your trust in us, and your friend is lucky to be getting a pair too!

Thank you again for choosing Jacobs & Dalton 🤍 ✨

Rated 5 out of 5 stars

Excellent service

Excellent service. Speedy delivery and a really high quality and comfortable product. Highly recommended.

7 November 2025
Unprompted review
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Reply from Jacobs & Dalton

Thank you so much for your lovely review! We’re delighted to hear you enjoyed the quality, comfort and speedy delivery. Your recommendation means the world to our small Yorkshire team. Enjoy your cosy new purchase! 🤍🐑

Rated 5 out of 5 stars

I love the quality of the items…

I love the quality of the items purchased. The delivery was prompt. Communication from the seller was very helpful. Great value for money for quality items.

26 November 2025
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Reply from Jacobs & Dalton

Thank you so much for your lovely review! We’re delighted to hear you’re happy with the quality, delivery and communication. It means a lot to our small Yorkshire team to know you feel you’ve received great value for your purchase. Enjoy your cosy items, and thank you again for choosing us 🤍🐑

Rated 4 out of 5 stars

Delivered as stated

Delivered as stated no box but came in a bag.
Boots are well made but not sure if they are just slippers?
It does say on the website they are also for outdoors but the uppers seem too soft?
The boots l bourght are the huggs are they outside boots or slippers

26 November 2025
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for taking the time to leave a review. We’re really glad to hear you’re pleased with the quality of the boots, and we appreciate your note about the packaging, they arrive in a reusable cotton bag rather than a box to reduce waste and protect the product in a more sustainable way.

As for whether they’re suitable for indoor or outdoor use, this can vary depending on the style purchased. Some styles are designed primarily for indoor comfort, while others can be worn outside for short trips. If you’re ever unsure, we’re always happy to confirm how a specific style is intended to be used.

Thank you again for your feedback, and if you have any questions at all about the pair you purchased, we’d be more than happy to help 🤍🐑

Rated 5 out of 5 stars

Excellent service as always.

Quick delivery ordered on Sunday pm arrived exactly on time Tuesday am..
Good quality products and great value, as before.Third order from J & D . Lovely short haired, curly sheepskin rugs.

30 November 2025
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your lovely review! We’re delighted to hear your order arrived right on time and that you’re happy with the quality and value once again. It means a lot to us that this is your third order, your continued support truly doesn’t go unnoticed 🤍

We hope you enjoy your beautiful short-haired curly sheepskin rugs, and we’re always here if you need anything!

Rated 5 out of 5 stars

Lovely children’s suede boots

Lovely children’s suede boots . Prompt service and delivery . Definitely use this company again .

26 November 2025
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Reply from Jacobs & Dalton

Thank you so much for your lovely review! We’re delighted to hear you’re happy with the children’s boots and our prompt service. We’d be honoured to have you shop with us again 🤍

Rated 5 out of 5 stars

Great product and service

Despatched promptly after order and received within 24 hours of ordering. Keep my feet warm and toasty. Love my boots

26 November 2025
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Reply from Jacobs & Dalton

Thank you so much for your lovely review! We’re delighted to hear your boots arrived so quickly and are keeping your feet warm and toasty. Enjoy every cosy step 🤍

Rated 4 out of 5 stars

Look lovely

Look lovely, very warm, beautifully packaged in their own storage shoe bag and great vale for money

26 November 2025
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your lovely review! We’re delighted to hear you love the look, warmth, packaging and value. We really appreciate you taking the time to share your feedback 🤍

Rated 4 out of 5 stars

Lovely slippers but sadly cut is not…

Lovely slippers but sadly cut is not right for my difficult feet! Quickly rehomed with my daughter…

26 November 2025
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Reply from Jacobs & Dalton

Thank you so much for taking the time to leave a review. We’re sorry to hear the fit wasn’t quite right for your feet, but we’re glad they’ve found a happy new home with your daughter! If you ever need help choosing a style that might suit your feet a little better, we’re always here to help 🤍

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