Jackson Grundy Reviews 129

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I purchased my property through Jackson Grundy and the experience was wonderful. My estate agent is Becky Toone and she is absolutely amazing. She was kind,polite and friendly and I felt at ease strai... See more

Company replied

Rated 4 out of 5 stars

From start to end their service delivery was extremely good. Olivia at the Duston branch maintained communication between us, buyers and both set of solicitors. Olivia shared up to date information... See more

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Rated 5 out of 5 stars

Effective sales marketing generated plenty of viewings by genuine buyers. Helpful team kept me informed during the process. Thanks to all members of staff who navigated the sales process - which due... See more

Company replied

Rated 5 out of 5 stars

I decided to sell my house in February, and throughout the entire process, Chris, Becky and Olivia have been incredible. From start to finish, they looked after me and made what could have been a... See more

Company replied

Company details

  1. Real Estate Agents

Written by the company

Jackson Grundy are an independent estate agency company, based in Northamptonshire, with 11 residential sales branches and 2 residential lettings branches. At Jackson Grundy, we believe in the successful combination of modern marketing methods, traditional values and local knowledge. Since our inception in 1994, we have continually strived to maintain the highest service standards, whilst simultaneously monitoring developments in marketing techniques. Our aim has always been to stay at the forefront of our industry in both these areas. Whether you are a Seller, Purchaser, Landlord or Tenant, our aim is to provide you with an unrivalled experience. We hope that our customers find us honest, friendly, highly motivated and most importantly, effective.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

129 reviews

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No history of asking for reviews

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Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Efficient and Approachable

Becky at Jackson Grundy was friendly, helpful and very efficient. She made the whole process easier and was always at the end of the phone for advice.

13 December 2023
Unprompted review
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Reply from Jackson Grundy

Thank you for your kind words! We’re glad to hear that Becky was able to make the process easier and provided helpful support throughout. If you need anything else, feel free to reach out. Thanks again for choosing Jackson Grundy!

Rated 5 out of 5 stars

Many thanks to the whole team at Duston…

Many thanks to the whole team at Duston branch.
All enquiries were dealt with both quickly and efficiently and we were kept fully informed through the different stages of our house sale.
Becky mostly looked after our sale and I am very grateful to her, Megan and Chris for their positivity and support as my stress levels fluctuated through the process.
I would 100% recommend this branch to other vendors.

17 November 2023
Unprompted review
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Reply from Jackson Grundy

Thank you for your wonderful review! We’re so pleased to hear that Becky, Megan, Chris, and the entire Duston team provided you with excellent support and kept you informed throughout your sale. Your recommendation means a lot to us. If you need any further assistance, we’re always here to help. Thanks again!

Rated 5 out of 5 stars

Would recommend Jackson Grundy Duston

Becky was brilliant and supportive during my house move and sale. She was always professional, warm and friendly on the phone and in person and helped to push things forward

9 November 2023
Unprompted review
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Reply from Jackson Grundy

Thank you for your kind feedback! We’re delighted to hear that Becky provided such brilliant and supportive service throughout your move and sale. Her professionalism and warmth are exactly what we aim for. If you need any further assistance, we’re here to help. Thanks again!

Rated 5 out of 5 stars

Exceptional Service from Becky - A Dream Home Journey

I recently had the pleasure of working with Becky, the estate agent who guided us through the process of purchasing our first home. From the outset, Becky exhibited efficiency and friendliness that truly set her apart.

Becky's professionalism and expertise were evident throughout our entire home-buying journey. She navigated us seamlessly through the intricacies of the process, making what could have been an overwhelming experience remarkably smooth.

What stood out most about Becky was her genuine friendliness. She went beyond the standard expectations of an estate agent, taking the time to understand our needs, preferences, and concerns. Her warm demeanour and approachability made the entire process stress-free and enjoyable.

Becky's commitment to excellent customer service was evident in her responsiveness and willingness to go the extra mile. Whether it was answering our numerous questions, providing valuable insights, or coordinating with various parties involved, Becky was always there for us.

In the fast-paced world of real estate, Becky's efficiency was a breath of fresh air. She ensured that deadlines were met, paperwork was in order, and negotiations were handled with finesse. Her organisational skills and ability to keep things on track were instrumental in turning our dream of homeownership into a reality.

What truly set Becky apart was her dedication beyond the completion. She provided thoughtful follow-up calls once we had moved in, ensuring that our transition into our new home was smooth. Additionally, her insights into local contacts and recommendations for nearby shops and services were invaluable, helping us quickly become familiar with the area.

Overall, working with Becky was a real pleasure. Her professionalism, friendliness, and dedication to her clients make her an outstanding estate agent. If you're in search of someone who combines efficiency with a personal touch, Becky is undoubtedly the agent you want by your side.

We are immensely grateful for Becky's guidance and support throughout this process. Thanks to her, we now have a place to call home, and we couldn't be happier. We wholeheartedly recommend Becky and her team to anyone in need of a top-notch estate agent.

27 October 2023
Unprompted review
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Reply from Jackson Grundy

Thank you so much for your detailed and heartfelt review! We’re thrilled to hear that Becky made your first home purchase such a positive and smooth experience. Her dedication, friendliness, and commitment to excellent service truly stand out, and it’s wonderful to know she helped make your transition into your new home as seamless as possible. Your recommendation means a lot to us. If you ever need anything else, don’t hesitate to reach out. Congratulations on your new home!

Rated 5 out of 5 stars

Duston Jackson Grundy estate agents

I can't praise Duston Jackson Grundy estate agents enough. They have gone the extra mile to get this sale through. Working nonstop. They have been unfailingly cheerful and positive. Absolutely excellent service.

1 November 2023
Unprompted review
Rated 5 out of 5 stars

Jackson Grundy look after my rental…

Jackson Grundy look after my rental property in Long Buckby
The service that Tanya and Lindsey provide is nothing short of excellent!
They do what they say they are going to do on time every time
They are diligent and really care about their clients
Thank you
Michael

16 October 2023
Unprompted review
Rated 1 out of 5 stars

Bad agency

Bad agency, always when I saw new property online for rent they said it’s already taken, but it’s still on rightmove or zoopla

29 September 2023
Unprompted review
Rated 5 out of 5 stars

Our experience with on Grundy was… First Class

Our experience with Jackson Grundy was excellent from start to finish. Valuation was spot on, speed and quality of particulars first class. House sold within 3 days. The office team kept in constant touch with us, the buyer and the solicitors on both sides to ensure a smooth transition for everyone, always with a smile and a cheerful approach. We would recommend the JG Duston team to everybody

5 September 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic from start to finish!

Jackson Grundy were fantastic when selling my property. They quickly had lots of viewings lined up and sold it within a few weeks. They kept me updated throughout the sales process and ensured that everything ran smoothly. The whole team have been great from start to finish. I would not hesitate to recommend them!

23 August 2023
Unprompted review
Rated 5 out of 5 stars

What a great professional service

What a great professional service.

The whole team were brilliant, Becky was relentless at keeping all the solicitors moving which is so important to get everything done. Thanks also to Chris and Megan who were great throughout the process.

28 July 2023
Unprompted review
Rated 5 out of 5 stars

Great family run estate agency

Great family run estate agency. We used the Duston branch for sale and purchase. The team including Chris & Megan were very supportive and highly professional. Special mention for Becky, nothing was too much trouble, the best chaser/administrator in the business.
Thanks team!

28 July 2023
Unprompted review
Rated 5 out of 5 stars

Great service!

Becky and Megan have both been so helpful- even after completion they’ve been quick to respond to my emails. Definitely recommend as a first time buyer.

28 July 2023
Unprompted review
Rated 5 out of 5 stars

Helpful all round but especially Becky!

Becky was so helpful and supportive when buying our first home! She was always chasing solicitors and speaking to people on our behalf and always kept us in the loop with great communication.

25 July 2023
Unprompted review
Rated 5 out of 5 stars

Jackson Grundy team at the Duston branch.

The Jackson Grundy team at the Duston branch were all very helpful through possibly the most stressful thing, i.e. property sales. Megan, Chris and especially Becky were great. After losing our first purchaser, another was found immediately and with a lot of help from Becky, finalised at last. Cannot reccommend enough, Thank you, Denis & Leigh.

18 July 2023
Unprompted review
Rated 5 out of 5 stars

The team at Jackson Grundy Duston…

The team at Jackson Grundy Duston (Particularly Becky) went above and beyond to look after us and the process as a whole, with the selling of our property.

I could not be happier with the service and expertise

11 July 2023
Unprompted review

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