I enjoy the games, site is set up well. I do get tired of lagging at times, being disconnected from the server etc. I do wish that all withdrawls were immediate instead of some being next day.
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Review summary
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I really like playing on this site. Games are great. I love the free spins in the morning. I do however find the ezger requirements very hig. I deposited $20 and got 25%extra money. I had played for... See more
Hello Jackpot City Team, My experience with your Casino Site is not too bad. You have a lot of existing slot games but unfortunately I haven’t been winning as much as the other numerous Casino... See more
Good games that can pay well, payouts are a little slow if you use bank transfer taking 3 to 7 working days. Also they took $5 from the money due to me, I don't know why
Company details
Written by the company
Get Your £/€/$1600 FREE Casino Bonus to play online casino games at JackpotCity Online Casino. Play Online Slots, Blackjack & Roulette Now!
Contact info
South Africa
- jackpotcitycasino.com
4.1
Great
11K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 35% of negative reviews
Typically replies within 1 month
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Unable to play even after following …
Unable to play even after following your steps on your help page.
I've tried on Edge, Google and Brave.
26 July 2026
Unprompted review
Free spin !!!
26 July 2026
Unprompted review
Loads quickly
Loads quickly. Easy layout. It would be better with live help if needed.
I have learned not to accept bonus money as the playthrough is way too much.
18 July 2026
Unprompted review
Great always
1 July 2026
Unprompted review
Jackpot city is one of the best if not…
Jackpot city is one of the best if not the best online casino platforms a chance to win $$$ everyday and I have went from 0$ to $60 in 20min cashoiut right away no joke. Awesome casino app!!!
24 July 2026
Unprompted review
I really like playing on this site
I really like playing on this site. Games are great. I love the free spins in the morning. I do however find the ezger requirements very hig. I deposited $20 and got 25%extra money. I had played for a long time. When I started to lose more I wanted to withdrawal the $10 I had left, but couldn't. I still had approx. $250 wagering requirement. I couldn't believe it.
I will never get a bonus like that again. Because I don't consider that a bonus at all. I think it was ony $2.50 extra.
But other than that I enjoy the site.Oh and also the bonus spins wheel has not once given me a prize, despite depositing up to $60.
1 July 2026
Unprompted review
The bonuses
26 July 2026
Unprompted review
Great games fun to play
26 July 2026
Unprompted review
They can't instantly process an…
They can't instantly process an e-wallet cash send! This is ridiculous! Why 24hours to process cashsend, betway and hollywood are doing better whether it's a weekend or a holiday. Try being faster!
26 July 2026
Unprompted review
Very fair gaming
26 July 2026
Unprompted review
I never win im so sad
26 July 2026
Unprompted review
Terrible navigation
26 July 2026
Unprompted review
Withdrawal won’t happen!
This casino has absolutely no issues taking your money… HOWEVER the problem comes when you try to make a withdrawal! Basically they won’t pay you! Even after sending all identification and sending various emails etc etc. it’s been 4 weeks today and still nothing so I’ve given up trying and closed my account. There please AVOID this casino at all costs!
3 July 2026
Unprompted review
Seem to always loose at end but does…
Seem to always loose at end but does give bonuses to keep you coming back
26 July 2026
Unprompted review
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