Jack Archer Reviews 2,681

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers had a great experience with this company. Customers consistently praise the products, particularly the pants, for their excellent fit, comfort, and high quality, with many appreciating the stylish appearance and durability. The customer service is frequently highlighted as superior, with people noting quick responses and effective solutions to issues, including replacements for faulty items. Many consumers are so satisfied that they have purchased multiple items and plan to continue doing business with the company. However, some customers experienced issues with orders, such as receiving mislabeled items or delayed deliveries, and a few were dissatisfied with the return policy, especially for sale items. There were also occasional concerns about product quality, with some pants showing signs of wear like discoloration, pilling, or wrinkling after a few washes, and some finding the fit not ideal for their body type.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the quality, fit, and style of the... See more

Quality

Reviewers mention positive feedback about quality, with many praising the great quality and feel of the... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent and superior... See more

Order

Users describe ambiguous interactions with order, with some customers reporting positive experiences such as... See more

Return policy

Clients share ambiguous opinions on return policy, with some reviewers finding the process smooth and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The pants are well fitted and comfortable. I wear them quite often for work and they look nice with sporty dress shoes. My only issue is when you iron them there is a tendency to have discoloration al... See more

Rated 5 out of 5 stars

I've always had a tough time finding pants that fit right, I have an athletic build, and my calves are huge and I do like my pants fitted... these pants fit right out of the package, they are perfect... See more

Rated 5 out of 5 stars

Great product in terms of quality, fit, wear, look, and resiliency. I own all the jetsetter pants and shorts. Love them. The website is easy to navigate, use, and purchase through. The ecommerce commu... See more

Rated 5 out of 5 stars

These are most comfortable pants I have ever tried. With traveling, this is the perfect all day, all occasions choice. I feel confident to order some more from my first purchase. One additional bo... See more


Company details

About Jack Archer

Written by the company

ja

At Jack Archer, we know you’re the kind of guy that wants to dress well. But to pull it off, you need apparel that fits consistently well. The problem is other brands have you wearing pants that look baggy and fit tight in the wrong places. They can make you look tired and lazy, and this isn't a good look for anyone. We believe pants should elevate your game, so we designed them with magical fabrics that keep their shape, mold around your body, and make finding the right size easy. Add Jetsetter Pants to your wardrobe so you can finally stop overthinking your pants and start feeling comfortable with yourself again.

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Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great product

Great product! Very pleased! I am 6'5" and usually 33 1/2" inseam and difficult to find a good fit off the rack. Your pants are the exception. Great fit in all areas!

3 June 2025
Rated 4 out of 5 stars

Review of pants

The ordering process was good. The pants appear to be of reasonable quality and design. The workmanship was just average. Many seams were only singly stitched with loose stitches here and there. For the price I think the quality should be better.

2 June 2025
Rated 5 out of 5 stars

YES - Size 33!

Finally found a great pair of pants that that comes in a size 33! liked the first two pairs so much ordered four more pairs of pants to complete my wardrobe.

26 May 2025
Rated 4 out of 5 stars

I love the pants

I love the pants - not so much how they got to me. I ordered two pair, ten minutes apart. One came in a few days via FedEx. The other came a week later via USPS

29 May 2025
Rated 5 out of 5 stars

Jack Archer is hitting it out of the…

Jack Archer is hitting it out of the park! All of the itmes i have received are very high quality and meticulous craftsmanship! The pants fit me without any further alterations, and the shirts are all very well fitting. They really do a great job contouring to give me a more athletic look. Will definitely buy again!

2 June 2025
Rated 5 out of 5 stars

great fit.

great fit.
finally found a pant that has the waist and length that fit! Super comfortable and can wear dressed up or down.

26 May 2025
Rated 5 out of 5 stars

Fan of Jack Archer

Good price. Very fast shipping. I already had 3 pairs so knew what I was getting but the speed of delivery in particular still caught me off guard (in a good way).

2 June 2025
Rated 1 out of 5 stars

Shipping is absolutely f**ked up

Shipping is absolutely f**ked up
First they emailed me that my order was shipped via DHS…….that wasnt accurate
Then they told me that it was actually shipped viz FedEx……..but……it was shipped 10-11 days after my originally ordered
I asked for a cancellation and monies refunded

31 May 2025
Rated 4 out of 5 stars

Great Process

The entire process from ordering, confirmation, tracking the shipping were all top level. The only disappointment was receiving a size small T-Shirt which may have been my error when ordering but I do believe I ordered a large. Thank you and I will use your service again in the future.

8 June 2025

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