IZIPIZI Reviews 

4,442
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 762 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share how much they love the wonderful range of colors, lightweight comfort, and stylish design offered across the entire collection of reading glasses and sunglasses. Consumers also appreciate the prompt shipping times, efficient ordering processes, and helpful assistance from friendly customer service representatives who resolve issues quickly. However, some customers also noted occasional durability issues, mentioning that parts like the arms or frames broke prematurely or felt cheap. A few reviewers experienced frustrating delivery delays, unhelpful tracking updates, or minor shipping complications when receiving their anticipated parcels from couriers.

What people talk about most

Quality

Reviewers highlight positive aspects of quality, noting that the glasses are sturdy, well made, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting incredible speed,... See more

Staff

People report positive experiences with staff, frequently highlighting the incredibly helpful service and... See more

Service

Customers had positive experiences with service, frequently highlighting friendly people, efficient handling,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love these glasses! Excellent quality -- worlds better than other readers I had in the past. If I hadn't stepped on them, I would still be wearing my IZIPZI screen reading glasses that I bought 7 year... See more

Rated 5 out of 5 stars

I first discovered these in France 10+ years ago and have ordered from Izipizi direct multiple times. I love these glasses and so does my husband! Packages come insanely fast and I love how they’ll ad... See more

Rated 5 out of 5 stars

I got my first pair while traveling in Europe and I switched entirely to these. I used buy designers like Gucci & Prada and after trying these lightweight cute reasonably priced glasses I will never g... See more

Rated 5 out of 5 stars

I have been buying the IZIPIZI reading glasses for several years now. I love their range of colors and the fact that they offer such a wide variety of shapes and sizes to fit every face type. I can'... See more


Company details

  1. Glasses Store
  2. also in
  3. Sunglasses Store

Written by the company

👓  Reading glasses 🌞 Sunglasses & 💻 Glasses for screens


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(4,442)

2,224 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I like the style and the construction…

I like the style and the construction (soft-touch, flexibility of material and hinges). Feels like a quality product.
Sizing is a little confusing when ordering. Easy to inadvertently order smaller size when you want regular, or better said, difference between the two not clear.

24 September 2026
IZIPIZI logo

Reply from IZIPIZI

Hello,

Thank you for taking the time to share your feedback. We're delighted to hear that you love the style and construction of your glasses to be of great quality!

On the other hand, we're sorry to hear that the sizing information was a bit confusing when placing your order, making it easy to mix up the sizes. We take your feedback very seriously and will pass this along to our team so we can continue improving the clarity of our sizing information.

Please feel free to contact us at contact@izipizi.com if you have any further comments or need assistance.

Have a nice day

Rated 4 out of 5 stars

Nice page

Very easy to order

24 September 2026
IZIPIZI logo

Reply from IZIPIZI

Hello Argyrios,

Thank you  again for your feedback. We are  delighted to hear that

We remain at your disposal if needed

Have a nice day,

Rated 1 out of 5 stars

I haven’t received anything!

23 September 2026
Unprompted review
IZIPIZI logo

Reply from IZIPIZI

Hello Julia,

Thank you for your feedback.

We're very sorry to hear that you have not received your order.

Could you please contact us at contact@izipizi.com with your order number so our team can look into this and find a solution as quickly as possible?

Best regards,

Rated 2 out of 5 stars

Sticky

Soft touch coating on frames becomes sticky over time. I'd like more color options with glossy finish.

22 September 2026
IZIPIZI logo

Reply from IZIPIZI

Hello Glenn,

Thank you for taking the time to share your feedback.

We're very sorry to hear about the sticky coating issue you've encountered with your frames.

This issue is relatively rare but can occasionally occur with older batches. We have improved the durability of our glasses by significantly modifying the materials, notably by using G850, a bio-based material made from castor oil that increases the durability of our models.

We take your feedback about color options very seriously and are continuously working to improve our range of models, materials and finishes.

We provide a 2-year warranty on our glasses and offer a replacement if you happen to have a defect.

Please feel free to contact us at contact@izipizi.com so we can assist you further.

Best regards,

Rated 5 out of 5 stars

Great price to quality and look ratio

I have not received my last order so I cannot comment on that one BUT I have ordered many IZIPIZI in my life (sun and reading glasses). They look good, and for the reading glasses they work well. They do the job aesthetically for a fraction of the cost. LOVE THEM.

22 September 2026
Rated 5 out of 5 stars

I have been using IZIPIZI reading…

I have been using IZIPIZI reading glasses for many years, having bought my first pair in Europe. These glasses are the best! It was very easy to order on line and wonderful to be able to buy them in the States. Thank you!

22 September 2026
Rated 1 out of 5 stars

They are huge

They are huge. Had to return both pairs bc they slide right off your face.

21 September 2026
IZIPIZI logo

Reply from IZIPIZI

Hello,

Thank you for taking the time to share your feedback.

We're sorry to hear that both pairs felt too large and kept sliding off your face.

If you need any assistance with your return or have any questions, please feel free to contact us at contact@izipizi.com.

We remain at your disposal if needed.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look