IXXO Cart Reviews 

The software looked brilliant in the demo. The features what they are offering are not offerred by any one else in the industry. We have purchased multivendor stand alone licence. Which is a life time licence. We have spent over a year of valuable time and money with IXXO. But we decided to move out of ixxo as too many issues were identified and they are serious impediments to the business. We raised the issues on a timely fashion over a period of one year. They suggested some alternative solutions to work around the issues rather than resolving them. Recently we were asked by Thomas to list all the issues and raise the ticket. We have done so. We have not received any response over weeks. So we thought it might be easier to bring it to the attention of everyone to help them make a correct decision.

Hello Thomas

Good afternoon. Thanks for the response.

I have looked briefly into the past tickets and consolidated this list.

1. Shopify product import fails.
2. More than one URL cannot be added for the bulk product import using CSV
3. Facebook marketplace integration does not work without the app.
4. Google store export works only from google not from our marketplace. We tried manual upload but the csv sheet do not contatin data on images. This is a prerequisite field.
5. CJ/DOBA dropshipping already in the menu. We contact CJ they denied any plugin for ixxo cart.
6. Order processing with abandoned orders
7. Google analytics integration GA4 not available.
8. Manual orders created sent out with an invoice shows up as already paid while no payment is received or no way to make payment.
9. Live Chat feature was advertised but do not suit the lay out. The whole layout was scattered when this adon was added.
10. Product inventory updates do not work using several preset options. When quantity is zero. The shopper can buy the product.
11. Vedor payment cannot be integrated to our payment provider. It only works with Paypal.
12. No subscription payments
13. The old data uploaded including images does not get cleared when deleted.
14. There is no option to upload multiple images with image URL's. It allows only one URL.
15. The export feed from the platform do not export image URL.
16. There are several layout issues with the given layout. We went with the layout as it was recommended by you as most suitable for the software version.
17. The flow of layout is very bad. There were too many steps to complete the shopping cart and payment.
18. The SMS feature works with only one selected SMS provider. They cannot be integrated with reputed platforms.
19. The site has become utterly slow after uploading few thousand products and images. We were told we need a plugin to speed up the site. We have invested in the plug in. The site loads with frames.
20. Their plesk server do not allow backups outside. This was raised 3 months ago and i was promosed they will look into it.

We did ask if they have any new updates/fixes for the above problems. We have not received any response. As time is money, it is very difficult to hold on long periods of time (one year) for the technical issues.
Ofcourse the choice to buy this product would depend on your requirements, time and investment capabilities over a very long periods of time.
Wish you all the best with your business.

Thank you

SCAMS - the staff is rude and full of attitude - The structure of the website is terrible and unfunctional, we have a website a 12-year-old could have made. Told us to "Go home!"as we tried to explain the issues. We spent over $5k and it's completely wasted.

IXXO Cart is a great eCommerce platform. Creating an online shop or marketplace is super easy and the best part is that they have thought of everything.
There is no feature that is not available in IXXO Cart it's fully packed and their support is excellent. I would totally recommend it.

Amazing amazing support! They are responsive, they know their product and actually help you with your issue. I cannot say enough about how amazing it is to know you have the support needed for store, fast and efficiently. Thank you so much!

I'm so grateful for the IXXO Cart team. I had no idea how to create an online grocery marketplace, so I provided my website design to the support team for custom development, and in a few weeks it was all done! I was up and running. You guys are lifesavers!

IXXO Cart is a phenomenal company with a phenomenal product. They have been a tremendous help for my business and I couldn't be happier to have them by my side. IXXO Cart is well worth the investment and I don't think you will find a better team in the eCommerce industry.

I'm confident that IXXO Cart Multi-Vendor is the only delivery management platform in the industry that actually solves their customers' problems. Problems like automation, scalability, and fraud prevention are solved by IXXO Cart Multi-Vendor. It simply doesn't get any better than this! 5/5

I was struggling to find a replacement for the platform I have been using for 4 years, but after trying IXXO Cart Multi-Vendor, it was a no-brainer! The support team is amazing and incredibly helpful. They helped me get up and running in minutes. The platform has endless functionalities and the UI is so easy to use.

I really appreciate the way IXXO supports their clients, not only the provide their replies are fast but their support is always on point without transferring you to others. Everything in IXXO is self developed and there are no third party plugins (developers) that will cause delays/issues/bugs to your project. IXXO Cart is an exceptional Multi-Vendor eCommerce software with lots of features that no other platform has. IXXO also excels at tailored solutions, they can definitely develop a solution that will fit your business needs and vision, as they did with my business model. Really happy with the software and the support.

We use IXXO Cart for about a year. Platform for itself has a lot of useful functionalities. IXXO Cart is definitely worth more than its price. I highly recommend.

Excellent platform, they have always been quick to respond to any of our questions and the knowledge base helps with lots of pieces too. Worth it.

Working with IXXO has absolutely changed my business. The service and support is great. I never go without an answer or helping hands.

IXXO is very easy to use. I set up my stores myself with no experience in IT. Also their customer support is simply the best.

I really love the software, Has many great options like product variants and options. As well as extended functionality with available addons.

Overall great software. I really like the Community Addon, turns your online shop in a Facebook like community! Kudos to the IXXO Team!

I recently switched to IXXO Cart MV and so far I am very satisfied with their software and support. I totally recommend IXXO Cart for their powerful features that you simply can NOT find ANYWHERE else in the market! One of the best eCommerce investments I've made. Their pricing is also very competitive.

We have been using IXXO Cart Multi-Vendor for 4 months now after migrating from CS-Cart and we could not be happier. CS-Cart is full of bugs and their support is non-existent. With IXXO Cart we feel safe as we are in good hands and they can take care of everything. Their platform is very sophisiacated with LOTS of features that other platforms don't have. Their support is excellent and they help you reach your goals with ease.

To everyone who is thinking to start business with IXXO => DO IT

Support is great, They are professionals, everything they do is working properly and we are very satisfied for our cooperation with them at least so far.

Spend some time with them to understand your project and you won't gonna regret it.!!

We worked with IXXO on a multi-vendor marketplace. IXXO offers a whole range of functions that allow the store to be quickly adapted to your own business model. Compared to other competitors, we noticed that IXXO comes with the multi-vendor system from the ground up and that this was not just added as an afterthought. As a developer, you have a lot of leeway here and can always rely on IXXO's support. An important feature for our project was the simplified backend view for merchants who want to technically set and manage products on a simple level.
For the reasons mentioned above, I can recommend IXXO to the fullest.

The software contains everything you can imagine and need to launch a marketplace of any subject.

The functionalities are amazing and you can perform any function you need, look a little through the menus and you will find the functionality without doubts.

Regarding stability, I have noticed the software is very stable and fast, it has no loading problems and moves the photos and texts fluently

The customer service is exceptional, fast and effective

The learning curve can be a bit difficult during the first moments, but with a simple Email they will help you configure whatever you need

Very good experience, I am already working with my website and no problem