iwantmyname Reviews 

281
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 110 reviews, reviewers had a great experience with this company. Customers consistently praise the company's service, highlighting its reliability and efficiency, with many expressing long-term satisfaction. The staff is frequently commended for being helpful, professional, and responsive, often providing quick and clear solutions to inquiries. Reviewers also find the website easy to navigate and the domain setup process straightforward, contributing to a seamless experience. However, some people mentioned issues with customer service, experiencing slow response times or a complete lack of communication, particularly when dealing with login problems or account access. A few other people also felt that the website's functionality had declined, leading to difficulties in managing domains or resolving technical issues.

What people talk about most

Response time

Customers consistently note positive experiences with response time, with many praising the fast replies and... See more

Customer service

Users describe ambiguous interactions with customer service, with some reviewers praising the timely,... See more

Website

Consumers find website experiences to be ambiguous, with many praising its ease of use, clear design, and... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the efficiency... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had an issue with their 2-authentication system not sending a code in a timely manner. I let them know. They responded very quickly. It's obvious they pay attention to their customers. Refreshin... See more

Company replied

Rated 5 out of 5 stars

The system of keeping track of my own email name url works seamlessly and inexpensively to keep track of MY own url where I publish my photo blog. I had quite a burp in keeping track of my blog only b... See more

Rated 5 out of 5 stars

User interface on the website is amazing. Customer service, in the rare event that you need customer service, is blisteringly fast and always on point. I wish the whole damn world ran as well as iwa... See more

Rated 5 out of 5 stars

I purchased my domain through this platform, and the entire process was seamless from start to finish. The interface is clean and easy to navigate, and domain setup was fast and straightforward. Even... See more

Company replied


Company details

  1. DNS Provider

Information provided by various external sources

500+ domain extensions, 100+ plugins, and the best support team on the planet. We've been changing the domain industry since 2008, and we're only getting started.


Contact info

4.0

Great

TrustScore 4 out of 5

281 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 5% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(281)

100 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great support, easy to work with

The answer I got from the support team was succinct and really to the point, so I'm happy with them. They're my company of choice for hosting my domains for over 10 years, I highly recommend them!

17 September 2024
Unprompted review
Rated 5 out of 5 stars

Fast and expert assistance

Fast and expert assistance. For most tasks, I find that their website is easy to navigate and straightforward. If ever something comes up that is more advanced and I don’t fully understand, they are quick to assist. I feel comfortable having my domains sitting with them.

20 September 2024
Unprompted review
Rated 5 out of 5 stars

Well for starters

Well for starters, they are professional, good product to support us, the customer who need the domains to conduct our business and have a great support staff for helping.

9 September 2024
Unprompted review
Rated 5 out of 5 stars

Reliable company

I've been using IWMN for over a decade. Never had a problem, their costumer service it's fantastic. I recently sent them an email and they solved it the same day.

6 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellently responsive and helpful service!

I've only had good service from iwantmyname. They are quick to respond, and always helpful. That gives me peace of mind, and that's why I've been hosting my domain name with them for a good number of years. Highly recommended.

3 August 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and Unmatched Value: A Stellar Experience with ‘I Want My Name’

I have been a customer of ‘I Want My Name’ for several years now, and I am consistently impressed with their exceptional service. Every interaction I’ve had with their customer support team has left me overwhelmed by their prompt responses and unwavering willingness to assist. They genuinely take the time to understand my issues and go above and beyond, even advocating on my behalf when dealing with third parties. It’s refreshing to feel like they are truly on my side.

Although their prices have increased over the years, the value they offer far outweighs the cost. Unlike other companies such as Crazy Domains, which charge for numerous add-ons just to make your domain functional, ‘I Want My Name’ provides everything you need without hidden fees. When you factor in the additional expenses with other registrars, ‘I Want My Name’ is actually quite affordable.

Their setup is fantastic, and the choice of technology they employ ensures that using them as your domain registrar is incredibly fast. It’s like lightning compared to the days it can take with their competitors. Overall, I highly recommend ‘I Want My Name’ for their outstanding service, comprehensive offerings, and impressive speed.

26 July 2024
Unprompted review

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