Ivor Mairants Musicentre Reviews 

328
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic competitive prices, stating that the musical instruments and accessories continuously exceed expectations in both overall build and sound quality. People also mention the exceptionally fast shipping services, noting that parcels always arrive safely, securely packaged, and often well ahead of schedule. Some reviewers were not happy with delivery delays, pointing out that packages occasionally arrived much later than expected without receiving any prior dispatch updates. A few other people also felt that occasional mistakes happened, mentioning specific minor issues with incorrect item specifications, wrong parts, or unexpected defects upon unboxing.

What people talk about most

Product

Users describe positive interactions with product, expressing great satisfaction with the quality and... See more

Delivery service

Consumers find delivery_service to be positive, highlighting incredibly fast shipping and secure,... See more

Price

Customers consistently note positive experiences with price, highlighting great bargains on items such as... See more

Quality

Customers had positive experiences with quality, expressing overall satisfaction with the instruments and... See more

Service

Reviewers mention positive feedback about service, highlighting incredibly quick delivery, clear... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I purchased an ex-demo electric guitar from Ivor Mairants and I’m super happy with the guitar. The price was great and despite being ex-demo the guitar was in near mint condition. The delivery was... See more

Rated 4 out of 5 stars

Very good value at the time of order, good website, great selection of products . Incredible service; ordered 11:30 am, delivered 8:30 am next day. One star off because the product had nearly halved i... See more

Rated 4 out of 5 stars

Great price and fast delivery. It would have been 5 stars, but I bought an ex display vintage bass that was referred as still grade A but the brass saddles came all rusty. I'm fine with that, especi... See more

Rated 5 out of 5 stars

Great seller Had exactly what i needed. ( a replacement Mini Humbucker )in stock, for a great price. Despatched the next day and the communication was great, so i knew when i was going to receive... See more


Company details

  1. Musical Instrument Store
  2. Guitar Store

Written by the company

Premier specialist guitar store established in 1958. Now an online web-store also on Reverb, eBay & Amazon.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

328 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(328)

115 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best price

Best price, better than expected as sold as ex dem but was actually new and sealed. Arrived the next day with free shipping. Excellent service.

17 October 2025
Rated 5 out of 5 stars

A very good experience

I am not usually comfortable purchasing major items on the Internet, but I was very happy with the service given by Ivor Mairants Musicentre. My instrument arrived well packed and in perfect condition. The delivery process was also excellent.

18 August 2025
Rated 4 out of 5 stars

Great price and fast delivery BUT...

Great price and fast delivery.
It would have been 5 stars, but I bought an ex display vintage bass that was referred as still grade A but the brass saddles came all rusty. I'm fine with that, especially for the price but it should have been specified on the description online.
I'll still buy from them and recommend though 👍

14 August 2025
Rated 5 out of 5 stars

Superb Performance

The delivery was quick, and the driver performing the delivery acted with outstanding professionalism, and respect. 10/10; would recommend.

12 August 2025
Rated 5 out of 5 stars

First class

The company were swift and helpful, not only with the sending of my item, but also with the after service.
The item arrived packed, with impressive protection around it.

29 July 2025
Rated 5 out of 5 stars

Vintage Reissued J74 Bass

Bass arrived within 2 days. Excellent condition, pretty much as new. Setup was very good, playable out of the box. Just tuned it up and gave it a few minor tweaks to get the intonation spot on and the action how I like it.

25 July 2025
Rated 5 out of 5 stars

Good Experience

Must admit had waited a long time for item to come into stock, but once I was able to order, it was easy to do so and the item delivered quickly with predelivery advice on time and day. Good experience.

22 July 2025
Rated 4 out of 5 stars

Great product beautifully packaged

Company communicated well. Product was in perfect condition, perfectly packaged. Shipped on time. Only reason for dropping one star was shipment was via DPD which meant (again) that I had no tracking info until the "we are on our way" message.

22 July 2025

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