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Ivor Mairants Musicentre Reviews 

327
•
TrustScore 4.5 out of 5

4.3

Musical Instrument Store
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Review summary

Created with AI, based on recent reviews

Evaluating 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic competitive prices, stating that the musical instruments and accessories continuously exceed expectations in both overall build and sound quality. People also mention the exceptionally fast shipping services, noting that parcels always arrive safely, securely packaged, and often well ahead of schedule. Some reviewers were not happy with delivery delays, pointing out that packages occasionally arrived much later than expected without receiving any prior dispatch updates. A few other people also felt that occasional mistakes happened, mentioning specific minor issues with incorrect item specifications, wrong parts, or unexpected defects upon unboxing.

What people talk about most

Product

Users describe positive interactions with product, expressing great satisfaction with the quality and... See more

Delivery service

Consumers find delivery_service to be positive, highlighting incredibly fast shipping and secure,... See more

Price

Customers consistently note positive experiences with price, highlighting great bargains on items such as... See more

Quality

Customers had positive experiences with quality, expressing overall satisfaction with the instruments and... See more

Service

Reviewers mention positive feedback about service, highlighting incredibly quick delivery, clear... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I purchased an ex-demo electric guitar from Ivor Mairants and I’m super happy with the guitar. The price was great and despite being ex-demo the guitar was in near mint condition. The delivery was... See more

Rated 4 out of 5 stars

Very good value at the time of order, good website, great selection of products . Incredible service; ordered 11:30 am, delivered 8:30 am next day. One star off because the product had nearly halved i... See more

Rated 4 out of 5 stars

Great price and fast delivery. It would have been 5 stars, but I bought an ex display vintage bass that was referred as still grade A but the brass saddles came all rusty. I'm fine with that, especi... See more

Rated 5 out of 5 stars

Great seller Had exactly what i needed. ( a replacement Mini Humbucker )in stock, for a great price. Despatched the next day and the communication was great, so i knew when i was going to receive... See more

Company details

  1. Musical Instrument Store
  2. Guitar Store

Written by the company

Premier specialist guitar store established in 1958. Now an online web-store also on Reverb, eBay & Amazon.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

327 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(327)

115 reviews in the last 12 months

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Rated 5 out of 5 stars

Good strings reasonably priced.

Whoever packed the strings made a simple mistake and packed the wrong guage of strings. This was quickly and generously sorted out with the correct strings sent.
The strings and postage was bery reasonable!

15 May 2026
Rated 1 out of 5 stars

The wrong colour strap was sent (black…

The wrong colour strap was sent (black and gold) but I ordered a Vintage tweed strap.I have tried on three occasions to send an email but it just gets returned not sent.Also I cannot find a phone number to sort this problem out.please can somebody get in touch with me A.S.A.P. To resolve this issue.

20 May 2026
Rated 1 out of 5 stars

False advertised product and no response to emails

This company use a supplier for some of their products, but clearly do not apply due diligence. The item I received looked significantly different to the item advertised. It was also lower in quality. It looked like some kind of replica or fake. I have contacted the company for a refund and to alert them to the issue. No reply received after three days. Poor all round.

13 May 2026

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