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Ivor Mairants Musicentre Reviews 

330
•
TrustScore 4.5 out of 5

4.4

Musical Instrument Store
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Review summary

Created with AI, based on recent reviews

Evaluating 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that their orders arrive very quickly, are securely packaged, and match the online product descriptions exceptionally well. Many people are also consistently pleased with the highly competitive prices offered across the musical catalog and the remarkably helpful customer support provided whenever assistance is needed. Some reviewers were not happy with delivery times, noting that certain parcels occasionally took much longer than expected to reach their final destination without prior warning. Additionally, a small number of consumers experienced minor frustrations regarding incorrect item components or specific parts arriving with unexpected defects.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting great value and excellent... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages frequently arrive the very... See more

Price

Clients share positive opinions on price, highlighting great bargains and competitive costs across various... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with their instruments and... See more

Service

Customers had positive experiences with service, consistently praising the incredible speed, clear... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very good value at the time of order, good website, great selection of products . Incredible service; ordered 11:30 am, delivered 8:30 am next day. One star off because the product had nearly halved i... See more

Rated 4 out of 5 stars

I purchased an ex-demo electric guitar from Ivor Mairants and I’m super happy with the guitar. The price was great and despite being ex-demo the guitar was in near mint condition. The delivery was... See more

Rated 4 out of 5 stars

Great price and fast delivery. It would have been 5 stars, but I bought an ex display vintage bass that was referred as still grade A but the brass saddles came all rusty. I'm fine with that, especi... See more

Rated 5 out of 5 stars

My order arrived quickly. Unfortunately the XVIVE USB Wireless System didn't work. I e-mailed them and they sent a return label and a replacement immediately. The new XVIVE arrived in a couple of d... See more

Company details

  1. Musical Instrument Store
  2. Guitar Store

Written by the company

Premier specialist guitar store established in 1958. Now an online web-store also on Reverb, eBay & Amazon.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

330 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(330)

118 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Ordered the guitar at an exceptional price and received the guitar the following day in perfect condition.
Great service and a fantastic guitar.

29 August 2024
Rated 5 out of 5 stars

Very good website, fast delivery.

Very good website with well described items. Good prices and relatively low threshold for free delivery. I was kept informed of shipping and item arrive quickly, well packaged.

Only negative was I forgot to add something small to order and my email to correct this did not get a response - so I didn't receive or pay for item.

8 July 2024

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