A good customer support thinking in solutions and not in problems. The website needs to be checked, because by making changes the site does not go where it suppose to go and switches to the app which... See more
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Review summary
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Reviews shaping this summary
The company customer service is excellent. Keep in touch with the client the updated details. The only thing is wait takes longer than I expected but is all good. Recieved on time and the most i... See more
It was easy to use, although says can get visa in a few days, thats not always true, was shocked when mine was delayed, also I went to get my visa from the Tanzania embassy but somehow ended up with i... See more
The Nigerian eVisa is notorious for being stressful and iVisa made the process completely painless for me. Ive been to over 30 countries across 5 continents and never have I had to deal with a visa pr... See more
Company details
About iVisa
Written by the company
iVisa is a private online travel document service with over 12 years of experience helping travelers apply for visas and other travel authorizations easily and securely. We’re not a government agency.
Millions of travelers choose iVisa for convenience, speed, and support throughout the application process. To provide this service, we charge a service (processing) fee in addition to any government fees. This fee covers access to our easy-to-use website and mobile app, step-by-step guidance, document and photo validation, 24/7 customer support, support in 14+ languages and more.
iVisa offers multiple processing options: Standard, Rush, and Super Rush. Faster options mean our team reviews and prepares your application sooner to help ensure it is complete and error-free before submission. By reviewing your application for accuracy and completeness before submission, iVisa helps prevent delays caused by errors or reprocessing, which can result in faster overall approval compared to applying on your own.
We understand that travel plans can change. Our refund policy is designed to be fair and transparent, with eligibility depending on application status and timing. Full details are available here.
Our goal is to simplify international travel by providing clear information, reliable service, and responsive customer support at every step.
Or download iVisa's iOS App
Click or scan the QR code below:
Contact info
United States
- ivisa.com
4.3
Excellent
75K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
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Easy to navigate even when you get…
Easy to navigate even when you get frustrated with technology felt this was smooth and easy to follow.
28 October 2026
Easy and fast.
28 October 2026
Easiest and quickest visa application I…
Easiest and quickest visa application I ever had.
28 October 2026
Process was fast
28 October 2026
My overall experience is beyond my…
My overall experience is beyond my expectation. The Visa came very quickly I think in just 4 days and IVISA constantly updating me the status of the Visa Application the minute it was submitted.
Thank you IVisa customer supports.
28 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Directions confusing
Directions confusing
know what is being asked before starting to answer the questions so have necessary information
28 October 2026
Reply from iVisa
Dear Marilee,
Thank you for your review!
Please note that an email containing all relevant information regarding your case has already been sent to you.
Wishing you a great week ahead. If you need any further assistance, our support team is available and ready to help.
We’re here for you,
Cássia
Specialized Support Team, iVisa.com.
Very simple and clear
28 October 2026
Excellent processing
The application process was excellent, and easily understood. The processing was quick and customer service were so good and helpful.
28 October 2026
I understand the need but the process…
I understand the need but the process should appreciate that package holidays do not necessarily schedule a stay only an exit.
28 October 2026
Reply from iVisa
Dear Stuart,
Thank you for your review!
Please note that an email containing all relevant information regarding your case has already been sent to you.
Wishing you a great week ahead. If you need any further assistance, our support team is available and ready to help.
We’re here for you,
Cássia
Specialized Support Team, iVisa.com.
easy handling-fast and well explained
28 October 2026
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