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Willkommen bei IVG Auction, Ihrer zentralen Anlaufstelle für Online-Auktionen deutschlandweit. Auf unserer Plattform finden Sie eine beeindruckend vielfältige Auswahl an Artikeln – von Fahrzeugen, Maschinen und Werkzeugen über Medizintechnik, Büroausstattung und Lagerbestände bis hin zu schweren Industrieanlagen wie Bohrgeräte oder Baukräne. Wir bringen Angebot und Nachfrage auf einer digitalen Auktionsplattform zusammen, die sowohl für Unternehmen als auch Privatpersonen zugänglich ist. Unsere Auktionen sind transparent, sicher und einfach zu bedienen. Egal, ob Sie gezielt nach bestimmten Produkten suchen oder einfach nur stöbern möchten – bei IVG Auction werden Sie garantiert fündig. Was uns auszeichnet: Breites Produktspektrum: Von der Schraube bis zur Schwerlastmaschine Regelmäßige Auktionen aus verschiedensten Branchen Deutschlandweit verfügbar – bequem online mitbieten, egal wo Sie sind Faire Startpreise und echte Schnäppchenchancen Zuverlässige Abwicklung und persönliche Beratung bei Bedarf Ob Sie als Unternehmer Restbestände verkaufen oder als Einkäufer hochwertige Gebrauchsgüter zu günstigen Konditionen ersteigern möchten – www.ivg.auction ist die clevere Lösung. Jetzt registrieren, mitbieten und entdecken, was alles möglich ist.
Felix-Wankel-Str. 2, 32278, Kirchlengern, Germany
4.3
328 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 44% of negative reviews
Typically replies within 2 weeks
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"I am a regular customer and have always been satisfied, but lately, the customer service level has seriously dropped. A few days ago, the support guy didn't speak English. When asked to transfer me to another person, he just said the company is German and hung up. Zero help for the buyer."
Experienced and supportive personal. One of the best in the market.
IVG didnt want to return my payed VAT after i exported goods from EU and i delivered EX1 document for export of that goods.
Reply from ivg.auction
Thank you for your feedback. We are sorry that you are dissatisfied with the handling of your case.
Unfortunately, the documents you submitted were not sufficient for us to refund the VAT. The requirements and necessary documentation for a VAT refund are also clearly outlined in our Terms and Conditions.
We additionally reviewed your case with our customs advisor, who confirmed that the documents provided would not be sufficient for the tax authorities to accept the export as properly documented. Therefore, we were unable to issue the VAT refund on the basis of the documents submitted.
Your IVG Team
Reply from ivg.auction
Hello,
Thank you for your review!
Greetings from Kirchlengern,
your IVG-Team.
The way our business was handled was perfect. No complaints whatsoever. Reliable and professional service.
Reply from ivg.auction
Guten Tag Bernd,
vielen Dank für deine großartige Bewertung! Es freut uns sehr, dass du unseren Service als zuverlässig und professionell erlebt hast.
Mit freundlichen Grüßen
dein IVG-Team
They dont tell all the problems with the cars.
Also process is slow and they are not responsive
Reply from ivg.auction
Dear Customer,
thank you for your feedback. We are sorry to hear that you were not satisfied with your experience.
Please note that it is not always possible for us to fully test all vehicles. However, we always provide all known information and clearly state any identified issues in the item description.
We also take your comments regarding response time and process seriously and will review this internally.
With kind regards
your IVG team
Reply from ivg.auction
Guten Tag,
vielen Dank für deine Bewertung! Es freut uns sehr, dass du unseren Service und die schnelle Reaktionszeit positiv hervorhebst.
Mit freundlichen Grüßen
dein IVG-Team
Reply from ivg.auction
Guten Tag Blendi,
danke dir für deine super Bewertung! Es freut uns sehr, dass du unseren Support als so positiv empfunden hast. Wir sind gern wieder für dich da!
Mit freundlichen Grüßen
dein IVG-Team
profesional approach, always try to find a solution even in difficulties, access to all invoices and we can track back lots we buy in past including related pictures
Reply from ivg.auction
Thank you, František! 💪
We are happy to hear that you are satisfied with our service.
Best regards
Your IVG-Team
We are a long-standing and previously satisfied client of IVG. Until recently, we experienced good service and clear communication. Unfortunately, our last two interactions in 2025 have raised serious concerns about professionalism and reliability.
In our most recent case, we received verbal and written confirmation from IVG that a specific auction item (13024-112) would be available for inspection in Berlin. Based on this, we arranged international travel from Romania for one of our representatives.
When our team member arrived on the scheduled day, access was again confirmed over the phone—only for us to be informed later, without warning, that the item had been removed from the auction due to third-party issues.
We submitted a formal written complaint detailing the time lost, travel expenses, and lack of prior notice. IVG responded with repeated template messages and did not answer our questions or offer any remedy.
As a professional buyer, we are disappointed by the shift in how issues are handled. We hope IVG will return to its previous standards, but based on our experience this year, we cannot currently recommend them for international or business-critical purchases.
Reply from ivg.auction
Dear Anca Brai,
thank you for taking the time to share your detailed feedback. We sincerely regret that your recent experience did not meet the standards you had come to expect from us.
We understand how frustrating it must have been to organize international travel based on an agreed appointment, only to face an unexpected change. Unfortunately, in rare cases, items may be withdrawn from auctions at short notice due to third-party or legal reasons beyond our control. Nevertheless, we acknowledge that our communication in this case should have been clearer and more proactive.
Please rest assured that your concerns have been spoken about internally and we are reviewing our procedures to prevent similar misunderstandings in the future.
We value your long-standing partnership with us and would appreciate the opportunity to rebuild your trust.
Kind regards,
your IVG-Team
Hello
This very help and frendly company
people which I see and cooperative in the ofice and pick up place
whant help every time
Reply from ivg.auction
Thank you so much, Renata!
We’re happy to hear that you felt supported and welcomed.
Our team is always here to help!
Reply from ivg.auction
Vielen Dank für Ihre freundliche Rückmeldung, wir freuen uns, dass Sie mit unserem Team zufrieden waren.
Bis zum nächsten Mal!
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