Ivertec Fibre Broadband Reviews 

1,126
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff and friendly customer support, noting that representatives are always available to answer questions locally without ever making callers wait on long phone holds. Consumers also highlight the prompt, efficient installation process, emphasizing the strong, stable signal and reliable internet connection provided. A few other people also felt that the dedicated local team provided truly outstanding assistance when getting their home broadband fully up and running smoothly. Reviewers are particularly impressed by the remarkably swift response times and the exceptionally tidy work completed by the technicians during the entire setup.

What people talk about most

Service

Customers had positive experiences with service, frequently praising the super fast and stable internet... See more

Staff

Customers consistently note positive experiences with staff, highlighting friendly interactions, prompt... See more

Customer service

Clients share satisfaction on customer service, highlighting that support is responsive, helpful, and... See more

Response time

People report positive experiences with response time, highlighting that support agents are quick to address... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic customer service . Had an issue with our booster system when we had our fibre installed . Ivertec really went above and beyond to try and fix the issue which they did. I've never got this le... See more

Rated 5 out of 5 stars

switched from SKY Fibre to Ivertec’s Fibre 500 package and couldn’t be happier. So many black spots throughout the house with SKY and Ivertec’s coverage has allowed the whole house to enjoy fast speed... See more

Rated 5 out of 5 stars

I’m a happy Ivertec customer for more than 8 years. After using the WiFiber system, I’m connected to the real fiber! From the moment I’ve ordered it to the start of the modem, everything was great... See more

Rated 5 out of 5 stars

All staff I interacted with were very helpful. the process was pretty straightforward. the only small hiccup was on installation but that was to do with the set up previously installed in the house. I... See more


Company details

  1. #1 of 4 best companies in Internet Service Provider
  2. #1 of 2 best companies in Internet Provider
  3. #1 of 5 best companies in Phone and Internet Service
  4. #2 of 8 best companies in Telecommunications Service Provider

Written by the company

Ivertec are a professional, customer-focused organization, with over 12 years’ experience in the broadband industry. We’re committed to helping you choose the best broadband service available while providing a local, tech-friendly support service. Ivertec specialize in providing rural broadband to Co. Kerry and North Cork. If you are living in an area that is waiting for Fibre, Ivertec can provide your home with high-speed wireless broadband. A lot of homes in Kerry and North Cork now have access to Fibre Optic broadband which is brought to your home from the roadside. Ivertec also provide this service as well as being the primary reseller of the newly delivered National Broadband Plan which is currently being rolled out by National Broadband Ireland.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(1,126)

76 reviews in the last 12 months

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Rated 5 out of 5 stars

Wireless broadband service …

The service I have received so far from Ivertec, including from the sales assistant, the engineer and the support assistant has been excellent. I have a new build and have not been able to get fibre broadband yet, so the next best option was wireless broadband. I was kept up to date with the installation timeline and there was no issue when I had to postpone it. I received an email to confirm time and the engineer arrived on time. He explained everything to me and was happy to listen to my views on the location of the dish. I would recommend this company based on my experience so far.

9 April 2025
Rated 5 out of 5 stars

Super quick

Super quick, efficient and friendly, service was up in no time. They called me right afterwards also to confirm.

11 April 2025
Rated 5 out of 5 stars

The service is excellent

The service is excellent - the Ivertec staff are easily available, and always helpful. I've been with them for years. A recent installation was done very neatly and efficiently.
They certainly shine in comparison to Vodafone - a phone company which takes 2 days to answer a phone call!

7 March 2025
Ivertec Fibre Broadband logo

Reply from Ivertec Fibre Broadband

Thank you for your review. We are happy to offer a customer led service and appreciate your positive feedback

Rated 5 out of 5 stars

Efficient

Efficient, courteous and knowledgeable. Easiest transfer from another supplier by far.

15 January 2025
Unprompted review
Ivertec Fibre Broadband logo

Reply from Ivertec Fibre Broadband

Thank you for your positive review. We really appreciate your feedback

Rated 4 out of 5 stars

Very helpful and professional …

Very helpful and professional customer service and the technician that installed my broadband explained everything and answered all my questions.

28 February 2025
Ivertec Fibre Broadband logo

Reply from Ivertec Fibre Broadband

Thank you for taking the time to leave us a positive review.

Rated 5 out of 5 stars

Good communication

Good communication. Easy to reach staff .

21 February 2025
Ivertec Fibre Broadband logo

Reply from Ivertec Fibre Broadband

Thank you for sharing your positive feedback.

Rated 5 out of 5 stars

Professional service from start to…

Professional service from start to finish.seamless instalation .and unbelievable hi speed internet at the right price.

21 February 2025
Ivertec Fibre Broadband logo

Reply from Ivertec Fibre Broadband

Thank you for sharing your positive feedback. We are happy to be of service.

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