Had passport photos taken here on July…
Had passport photos taken here on July 13, 2026 for a Dutch passport application. They came out the wrong size and were unusable; the shop apparently didn't know the correct specs for Dutch passport photos.
I discovered this while in Ottawa to submit my application and had no choice but to pay for new photos on the spot, an extra $30 CAD I shouldn't have had to spend. I paid $34.49 here for completely useless photos.
I've since emailed the shop close to 10 times over the past 10 weeks requesting a refund and have not received a single reply. If a shop offers passport photo services, they need to get the size right, especially for official documents where mistakes have real consequences. Complete radio silence on a legitimate refund request is unacceptable.