Imac was well packed and condition was better than expected. Itzoo always have good prices and the promotions are excellent too. Didn't come with latest update to safari but wasn't a problem to fix.... See more
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See what reviewers are saying
Bought a refurbished lenovo t490 grade B... its beyond a grade B and more of a grade A rating. Its perfect. ITZOO packaged the item as securely as possible and it arrived unscathed. Fast efficient ser... See more
Company replied
B Grade - which is anybody else's A grade. Not a mark. Well packed with overnight delivery. What more do you expect for £204? Delivered with Win10 but I was immediately offered Win 11 upgrade whi... See more
Company replied
The ipad delivered was Grade A as advertised in first class condition - could have done with a clean though. The back of the ipad had a secure erase sticker removing probably the previous user's deta... See more
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Company details
Written by the company
One of the UKs leading suppliers of cheap refurbished laptops, computers, servers monitors, computer parts, laptop parts and much more at ITZOO.
Contact info
Newton Chambers Road, S35 2PX, Sheffield, United Kingdom
- itzoo.co.uk
iMac was well packed and is in very…
iMac was well packed and is in very good condition as described. Reasonably priced and highly recommended seller. I will buy again.
1 December 2022
Unprompted review
Reply from ITZOO
Thank you for your Trustpilot Review. We are pleased you are happy with your IMAC and how it was packaged. We hope to hear from you again in the future.
Best wishes,
Team ITZOO
Need better prices
7 December 2022
Reply from ITZOO
Dear Cristina,
Thank you for your review. I am sorry to hear you aren't happy with our prices. We run special promotions often where you can get discounts on products, please keep an eye out for these.
Kind regards,
Team ITZOO
Very quick delivery, low cost
Very quick delivery. Easy to set up laptop but confusing email about one way to do it when laptop itself guided me in set up process. So glad did not spend lots of money on something brand new when so far this second hand laptop is ideal for my work.
14 December 2022
Reply from ITZOO
Dear Jim,
Thank you for your review. We are pleased you are happy with your Latitude 5400 and that you found it simple enough to set up.
We hope to hear from you in the future.
Best wishes,
Team ITZOO
It was my first buy from ITzoo and i…
It was my first buy from ITzoo and i was very happy, i bought grade B but imac condition is grade A i would say.
28 November 2022
Unprompted review
Reply from ITZOO
Thank you for your review on Trustpilot.
We are pleased you had a good experience using ITZOO for the first time. Please feel free to email Info@itzoo.co.uk for a discount code off your next order.
Kind regards,
Team ITZOO
ITZOO excellent customer service
Bought a good spec used laptop at a decent price. Although it was delivered with a fault, ITZOO very rapidly sorted it out, so I now have a good laptop at a good price
5 December 2022
Unprompted review
Reply from ITZOO
Dear Philip,
Thank you for your review, firstly please accept our apologies for fault. We are glad we could resolve this for you quickly. We hope to hear from you again in the future.
Best wishes,
Team ITZOO
Outstanding value, outstanding service
I bought a refurbished monitor from ITZoo - didn't really know what to expect for under £30, but the unit I received is flawless as far as I can see. Very professional service too - speedy shipping, quality courier service used and excellently packaged to ensure no damage in transit. Very impressed - will definitely be checking them out again when my pc needs replacing!
9 December 2022
Reply from ITZOO
Dear Jamie,
Thank you for your review on Trustpilot. We are pleased you had a good experience using ITZOO and that you are happy with your monitor.
We hope to hear from you again in the future.
Best wishes,
Team ITZOO
ITZOO the best place for refurb laptops
I emailed on Sunday to ask a few questions and got a helpful and friendly reply by 9 am. The laptop arrived promptly two days later and was in unbelievably perfect condition. All the bits claimed to be installed were there too!
24 November 2022
Unprompted review
Reply from ITZOO
Dear Kevin,
Thank you for your review on Trustpilot. We are pleased our customer service team could help you and replied quickly. We are pleased you are happy with your Thinkpad P52.
Best wishes,
Team ITZOO
Reply from ITZOO
Thank you for your review on Trustpilot. We are pleased you found our customer service team helpful.
We hope to hear from you again in the future.
Best wishes,
Team ITZOO
Brilliant price and quick delivery.
4 December 2022
Reply from ITZOO
Dear Gareth,
Thank you for your review. We are pleased you are happy with your Monitor. We hope to hear from you again in the future.
Best wishes,
Team ITZOO
First of all great product and great…
First of all great product and great price. Happy with it.
Took over a week longer to come than stated as was stuck in a UPS depot for over 4 days and when I tried to get an explanation as to why none was forthcoming so overall happy with product but service could well be improved.
2 December 2022
Reply from ITZOO
Dear Stephen,
Thank you for your review. We are glad you are happy with your IMAC, please accept our apologies on behalf of UPS for this issue, and lack of communication with updates, it can sometimes be hard to get an update from UPS to ourselves but we do try our best.
Kind regards,
Team ITZOO
Reply from ITZOO
Dear Paul,
Thank you for your review. We are pleased you are happy with your Precision 5530 and that it arrived on time.
we hope to hear from you again in the future.
Best wishes,
Team ITZOO
Laptop exceeds expectations
Laptop received promptly and with no issues. Marked as B grade, but no obvious signs of wear and tear. Should last for a while yet - and saves on landfill!
10 December 2022
Unprompted review
Reply from ITZOO
Thank you for your review. We are pleased you are happy with your device, please feel free to email info@itzoo.co.uk for a discount code off your next order.
Best wishes,
Team ITZOO
ITZOO sent me defective monitor
ITZOO sent me defective monitor. on sending email to support no reply even after 5 days
5 December 2022
Reply from ITZOO
Dear Saujanya,
Thank you for your review. I am sorry to hear you haven't had a good experience. I have reached out to you in an email (please check your spam/ junk folder as these do sometimes end up in there)
Kind regards,
Team ITZOO
My purchase was a Grade A X270…
My purchase was a Grade A X270 thinkpad, first time buying from ITZOO.
Gotta say really impressed with the laptop especially the battery life. It appears barely used and works almost like a new laptop
2 December 2022
Reply from ITZOO
Thank you for your review on Trustpilot.
We are pleased you had a good first experience using ITZOO, we hope to hear from you again in the future.
Best wishes,
Team ITZOO
Brilliant sales and after sale service
Honestly, first class service at the time of sale and with subsequent after sales service on a couple of occasions. As a customer, the scenarios where you would feel exposed or at risk, they had it covered (be that via quick response, resolution and just common decency with communication manner). They have a robust ticketing system for follow up as well. Shout out to Joan on their side who is a superb Ambassador for both them and brilliant customer experience. I hope to be coming back as a return customer once I get myself organised.
1 December 2022
Unprompted review
Reply from ITZOO
Dear Gerry,
Thank you for your review on Trustpilot.
We are pleased that you have had good aftercare once purchasing the goods! We will let Joan know your kind words, Please feel free to email info@itzoo.co.uk for a discount code off your next order!
We look forward to hearing from you again soon
Best wishes,
Team ITZOO
Great value and item arrived within 2…
Great value and item arrived within 2 days. So far so good and more than happy with the refurbished laptop I purchased.
1 December 2022
Reply from ITZOO
Dear Brendan,
Thank you for you review on Trustpilot.
We are pleased you are happy with your Thinkpad P52, we hope to hear from you again in the future.
Best wishes,
Team ITZOO
Excellent customer services
I had an issue with my order, but it was promptly resolved.
Excellent customer services
28 November 2022
Unprompted review
Reply from ITZOO
Thank you for your review.
Please accept our apologies for the issues you had with your order, we are glad this could be resolved promptly for you. Please feel free to send an email to info@itzoo.co.uk for a discount off your next order.
Kind regards,
Team ITZOO
It would have been 5stars however I had…
It would have been 5stars however I had to send the laptop back as there was a fault. They unfortunately didn't have a replacement but gave a full refund. Disappointing but great customer service. Very trustworthy company.
3 December 2022
Unprompted review
Reply from ITZOO
Dear Jack,
Thank you for your review. We are sorry there was an issue and it had to come back to us. Please send an email into info@itzoo.co.uk and we can send you a discount code off your next order.
Kind regards,
Team ITZOO
Reply from ITZOO
Dear Aidan,
Thank you for your review, we are pleased you are happy with your IMAC.
We hope to hear from you again in the future.
Best wishes,
Team ITZOO
Reply from ITZOO
Dear Mike,
Thank you for your review. We are pleased Joan was able to help you.
We hope to hear from you again in the future.
Best wishes,
Team ITZOO
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