iTubeGo does exactly what it claims to do and is very effective. The GUI is easy to use and options are straightforward. It is updated frequently which shows me the developers care about their product... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I’ve been using this software for several years now, and it has consistently performed flawlessly. It’s simple to use and makes downloading from different sources quick and hassle-free. Recently, I ra... See more
Bought iTubeGo 5 years ago. Fantastic downloader, regular updates to fix reported bugs. The best thing is it's customer service, less tha 12 hours reply and very helpful. I'm based in the UK and aroun... See more
Company replied
This is my third interaction with the staff. Excellent communication from the company when issues came up while downloading. They were very quick to fix all issues. I wish I had the name of the pe... See more
Company replied
Company details
Information provided by various external sources
Powerful music and video downloader, download from YouTube, Dailymotion, Facebook, Spotify, Amazon, SounClound and 1000+ streaming websites without quality loss, convert to MP4, MP3, HD MP4 on Windows/Mac.
Contact info
Chesterton Lane, CB4 3AA, Cambridge, Hong Kong
- contact@itubego.com
- itubego.com
4.8
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Email responses to iTubeGo support…
Email responses to iTubeGo support issues is no longer than 24 hours. I tell co-workers and friends how great their support is. They always reply in a timely manner. Thank you, iTubeGo Support team!
19 December 2025
Unprompted review
Reply from iTubeGo
Dear Charles Bales (Ganthis),
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iTubego Support Team
Good software and responsive support
18 December 2025
Unprompted review
Reply from iTubeGo
Dear Pete,
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
iTubego Support Team
The best of the best
No question, this is the best downloading software ever! The Customer service is also amazing!
19 December 2025
Unprompted review
Reply from iTubeGo
Dear Norbert,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iTubego Support Team
Very good serviec
iTubeGo.com has responded very quickly to problems I had with my registration. Thanks for the service!
17 December 2025
Unprompted review
Reply from iTubeGo
Dear JMA,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iTubego Support Team
Reply from iTubeGo
Dear Prithvi,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iTubego Support Team
Best downloader out there
Best downloader out there! Bought life-time access some years ago. Had to reinstall my windows now and customer service responded quickly to reset my account. Would buy it any time again. It's so worth the value!! I would give it at least 6 ****** I can only recommend it to everyone.
17 December 2025
Unprompted review
Reply from iTubeGo
Dear Trevo Purpura Lda,
Thank you for your review.
We are glad that the program helps you and we will provide you with a better experience in the following days.
We are always happy to assist you if you have any other inquiries in the future.
iTubego Support Team
Customer Support is A-1 for me
I've had two issues with my software of my own making and both times, the support of the product has been very good and efficient in helping get the product back up and running. This is one of the best support groups I have dealt with and well worth the cost of the product.
16 December 2025
Unprompted review
Reply from iTubeGo
Dear J Widner,
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
iTubego Support Team
Great customer support
Great customer support. Handled the problem quickly and easily.
16 December 2025
Unprompted review
Reply from iTubeGo
Dear Ben Wise,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iTubego Support Team
Very useful tool-kit and the customer…
Very useful tool-kit and the customer service is brilliant. It is worth every penny of your money!
15 December 2025
Unprompted review
Reply from iTubeGo
Dear Felice Surace,
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
iTubego Support Team
Customer support is the best I've seen…
Customer support is the best I've seen in any industry. I accidently deleted the entire directory and did a fresh install thus eliminating the registration key. Within hours I had an email correcting the problem.
Another time their website link was not working for me and I was given a direct download, again, within hours.
The app. itself is an outstanding value for all the features it offers and updates are regular.
13 December 2025
Unprompted review
Reply from iTubeGo
Dear Perry Lusk KGYC,
Thank you for your review.
We are glad that the program helps you and we will provide you with a better experience in the following days.
We are always happy to assist you if you have any other inquiries in the future.
iTubego Support Team
Service was perfect and urgently
12 December 2025
Unprompted review
Reply from iTubeGo
Dear johann gimpl,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iTubego Support Team
Great service !
12 December 2025
Unprompted review
Reply from iTubeGo
Dear Ragnar,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iTubego Support Team
Flexible and user-friendly program
Excellent software and technical support, highly recommend it! I use it over an year now and never had an issue.
11 December 2025
Unprompted review
Reply from iTubeGo
Dear Emil Panchev,
Thank you for your review.
We are glad that the program helps you and we will provide you with a better experience in the following days.
We are always happy to assist you if you have any other inquiries in the future.
iTubego Support Team
This program is always reliable..
This program is always reliable... all my questions are answered quickly. It's highly recommended for everyone. For me, it's the best, without a doubt.
9 December 2025
Unprompted review
Reply from iTubeGo
Dear Francisco Cervantes,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iTubego Support Team
Fantastic product and fantastic…
Fantastic product and fantastic…
Fantastic product and fantastic customer service.
9 December 2025
Unprompted review
Reply from iTubeGo
Dear JOSE CARLOS MARTINEZ,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iTubego Support Team
Fantastic product and fantastic…
Fantastic product and fantastic customer service.
9 December 2025
Unprompted review
Reply from iTubeGo
Dear Chris Salerno,
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
iTubego Support Team
Easy to communicate my issues were…
Easy to communicate my issues were sorted in a timely manner and was happy with the fix many thanks
6 December 2025
Unprompted review
Reply from iTubeGo
Dear David Harisson,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iTubego Support Team
i change3 times of computer and…
i change3 times of computer and everything is ok!!
simply the best !!!
the support is on top!!
6 December 2025
Unprompted review
Reply from iTubeGo
Dear Pascal Bettini,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iTubego Support Team
I bought what used to be the “pro” version and now they want me to buy the next tier up?
I bought what used to be the “pro” version and now it’s updated to where I’ve only got the standard lifetime version and I need to buy it again to download premium videos. It’s a pretty huge scam and I had no idea I’d be paying twice as much after 6 months after already purchasing the lifetime version.
6 December 2025
Unprompted review
Reply from iTubeGo
Dear Customer,
I apologize sincerely for the inconvenience caused.
Could you please leave your email to us or email to contact@itubego.com? Then we will check and help you solve this problem.
Many thanks for your understanding.
iTubego Support Team
It's really good software and their support is refreshingly fantastic..
I've been using the software for a few years now and it's one of the best of its kind. My license is for one computer and I had an issue where I ended up migrating the system a couple times in a short amount of time, swapping motherboards and CPU's etc. it was a nightmare, but it led to my license exceeding the limit, even though it is technically just the one desk. I explained to them in few words what happened and the issue was resolved overnight. Not only is it great software that gets the updates it needs to keep functional, which is needed with this type of software, but they actually take care of their customers, which is not so common with this type of software. I am very impressed with their support. Don't hesitate to buy it. It is more than worth it and they are proving to be a trustworthy company.
1 December 2025
Unprompted review
Reply from iTubeGo
Dear Adam,
Thank you for your review.
We are glad that the program helps you and we will provide you with a better experience in the following days.
We are always happy to assist you if you have any other inquiries in the future.
iTubego Support Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.