Slight issue with stock but team were super helpful getting it sorted. Delivery courier missed the notes about max vehicle size but made up for it walking 1/3 mile with pallet truck - dedication! Grea... See more
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Review summary
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Dealt with Leo to get quote for some equipment. Really good and efficient. Like wise then spoke with Ant to discuss some technical detail and his help was amazing. Understood exactly what I was plan... See more
Very helpful sales team, no waiting around for a call to be answered, very knowledgeable about the product and my needs, all the admin stuff was seamless. Superfast delivery and installation. definit... See more
This is the third project with this client where ITS technologies have been the supplier. This site had particular logistics issue and Jonathan at ITS went above and beyond with the pre sale discussi... See more
Company details
Written by the company
ITS Technologies are leading suppliers of solar & battery storage technologies. Our focus is on providing a high level of service and competitive prices to small to medium size installers, commercial & consumer customers.
Contact info
PROFOLK, SK1 1AR, Stockport, United Kingdom
- 01615298401
- support@itstechnologies.uk
- itstechnologies.shop
4.7
Excellent
423 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Split Delivery
Only one unit arrived, the second / third one dispatched after we chased the second one, only 2 ever arrived.
31 May 2024
Reply from ITS Technologies
We do apologise that DHL delayed on the second delivery and was only delivered 2 days later, this was out of our control as they were booked and collected together. We have only received an order for 2 from you though so I'm not sure what the 3rd one refers to?
I rang the company about an enquiry…
I rang the company about an enquiry about the delivery of my solar panels. The lady I spoke to was very helpful. She rang me back when she said she would. She provided me with a very good and reliable service. Sorry I do not know your name but you were extremely helpful. I greatly recommend this firm to others. Thank you again
2 July 2024
Unprompted review
Considering my goods didn’t arrive on…
Considering my goods didn’t arrive on the scheduled date agreed and I took a day off work and waited in all day is not great. I still don’t have the purchased goods. Let’s hope they turn up this week. When I called your number to check if they were still being delivered. I got an automated response saying your business was shut as you were respecting the Jewish holiday. This delivery was agreed for the 21st June so I checked online when the Jewish was. Shavuot is June 11th to 13th so the week before
13 June 2024
Reply from ITS Technologies
We do sincerely apologise that the transport company failed to deliver on the day that we booked it for. Unfortunately, on very rare occasions it can happen with any transport company that they are unable to complete their deliveries within the work hours they have especially when deliveries are requested for a Friday. We will be on it straight away to find out what happened and to re-book the delivery.
Regarding the answer message, it was meant to change back automatically after Shavuot for our closed hours. However you will see on our website that we do close early on Fridays. As we work extremely long hours during the week we require some time on a Friday afternoon to prepare for the Shabbat. We apologise that this can cause inconvenience on occasion.
Every occasion I’ve ordered the…
Every occasion I’ve ordered the delivery has been a nightmare and is expensive too.
28 May 2024
Professional job…
The electricians were neat and communicated clearly how the system worked and what was required. They cleaned up after the install and took the rubbish away with them.
3 June 2024
EV charger
Excellent communication
Knowledge of product and updates on stock/shipping …
Thank you!
9 May 2024
The product arrived on time and worked…
The product arrived on time and worked as advertised
30 April 2024
DO NOT USE them
Sent the wrong goods, refused to sent one ordered.
Lied about no stock. Very poor business practices. Would not ever use again, and recommend no one else does.
Now being taken to court for breach of contract.
1 May 2024
Unprompted review
Reply from ITS Technologies
We have sincerely apologised for the unusual mix up with the listing. This is an extremely rare occurrence and an immediate refund was processed as soon as we realised that the requested product wasn't available.
Came on time and a great product
7 April 2024
Quality retailer
Prompt delivery, good communication and competitively priced. I've purchased home batteries and associated equipment from ITS multiple times and would do so again.
28 March 2024
Excellent service
Ordering such a piece of technical kits was easy. The delivery was correct to the minute. I couldn’t be happier with the service.
26 March 2024
Great service and solar product range
Ordered 3 x 400W panels for a small project, good customer service, panels arrived well protected on the day prearranged
7 March 2024
Excellent customer service and best…
Excellent customer service and best price around for US 2000C .
6 March 2024
Best price and delivered when they…
Best price and delivered when they said it . What can you say excellent
6 March 2024
Great product shipped quickly and at a…
Great product shipped quickly and at a decent price.
3 March 2024
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