ITS Technologies Reviews 

421
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful and knowledgeable staff who provide excellent advice and efficient service, making interactions pleasant and productive. Many people highlight the competitive pricing and the quality of the products, often considering them a go-to supplier for future needs. Reviewers frequently commend the delivery service for being fast, on time, and well-communicated, ensuring orders arrive promptly and in good condition. However, some customers also noted inconsistencies with the delivery process, including missed notes regarding vehicle size, unexpected early deliveries, and a lack of precise time estimates, leading to inconvenience. Some people experienced situations where deliveries were cancelled or left at the kerbside, causing concern about securing heavy items.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many praising the promptness and efficiency of... See more

Product

Users describe positive interactions with product, highlighting good prices and efficient delivery for items... See more

Service

People report positive experiences with service, often describing it as brilliant, excellent, and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness and knowledge.... See more

Order

Customers consistently note positive experiences with order, finding the process straightforward and easy on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Slight issue with stock but team were super helpful getting it sorted. Delivery courier missed the notes about max vehicle size but made up for it walking 1/3 mile with pallet truck - dedication! Grea... See more

Rated 5 out of 5 stars

Dealt with Leo to get quote for some equipment. Really good and efficient. Like wise then spoke with Ant to discuss some technical detail and his help was amazing. Understood exactly what I was plan... See more

Rated 5 out of 5 stars

Very helpful sales team, no waiting around for a call to be answered, very knowledgeable about the product and my needs, all the admin stuff was seamless. Superfast delivery and installation. definit... See more

Rated 5 out of 5 stars

This is the third project with this client where ITS technologies have been the supplier. This site had particular logistics issue and Jonathan at ITS went above and beyond with the pre sale discussi... See more


Company details

  1. Solar Energy Equipment Supplier

Written by the company

ITS Technologies are leading suppliers of solar & battery storage technologies. Our focus is on providing a high level of service and competitive prices to small to medium size installers, commercial & consumer customers.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

421 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(421)

49 reviews in the last 12 months

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Rated 5 out of 5 stars

Very Impressed

I’m not a serial reviewer but this was worthy so here goes.

After getting a price for a Libbi battery installation from a local approved electrician, I had resigned myself to it being out of reach financially. I stumbled across ITS and found that the hardware prices were significantly less so tried steering my potential installer that way.

No response. But then I noticed the online form for installations. Filled in the form, sent some pictures and details and got a very attractive priced quote through on a Sunday evening from Jonathon.

There were no hurdles, emails were replied to promptly and an order was placed. Delivery date was booked, and installation within a couple of weeks.

Installers were spot on, had never set eyes on the property but got stuck in straight away. No unforeseen problems or other issues. Nothing seemed a problem and they were friendly and informative. Job was finished in good time, a nice neat unobtrusive external installation and a very clean job site when they’d left.

Yes it was a fairly uncomplicated job, but it went clockwork smooth and looks and functions great.

19 March 2025
Unprompted review
Rated 5 out of 5 stars

Solar panel & battery purchase

Jonathon at ITS was very responsive to my queries and put together a very competitive quote. My associated queries were answered quickly and the quote altered to suit my requirements.
Delivery was prompt. Unfortunately the mounting rails that were delivered were incorrect, but once I had notified ITS the correct ones were sent and the wrong ones collected.

10 February 2025
Rated 5 out of 5 stars

Great service, good price, would use this company again.

found the company on Google and rang up. They have been very helpfull and informative. there was no presure to sell so this made them an easy company to deal with. The batteries I bought were ceanly priced and as discribed and delivered quickly. I would use this company again, so recomend them from the service I rercived. thanks

12 February 2025
Unprompted review
Rated 5 out of 5 stars

I have worked with ITS Technologies for…

I have worked with ITS Technologies for the last 2 years and it's has been a pleasure 100%. I love to work with Jonathan, he is very knowledgeable regarding solar.
I will always recommend ITS, they will always provide the best equipment
Gavin Lynch Director of Solarman7ltd

12 February 2025
Unprompted review
Rated 5 out of 5 stars

Order for 3 x US3000C Batteries

First time ordering from ITS, so a little wary as its not a small order money wise! Ordering was painless, good comms from company about what was expected - I spoke to them on phone a couple of times.

Relieved that order arrived on time, stacked nicely and secured well on pallet. No external damage on any of the boxes and the batteries were fitted without any issues and are working fine.

Will absolutley look at ITS first for any further needs I may have.

16 January 2025
Rated 5 out of 5 stars

Another noteworthy experience

Third time of dealing with ITS Technologies, always have a good experience, they are helpful and knowledgeable, those are two reasons for coming back to them, as well as their equipment is first class and very affordable.

27 January 2025
Unprompted review

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