Henbury Road 5, BS10 7QR Bristol, Henbury, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Computer Support and Service Company
  2. Cloud Computing Service
  3. Cloud Storage Service
  4. Data Recovery Service

Written by the company

ITRM Ltd is a privately owned Managed Services Provider, based in Kent and Bristol. We offer a comprehensive suite of services in IT Support, IT Consultancy, Cyber Security, Data back up, Cloud services, Voice & Data Connectivity, Web Design & Development. We deliver rapid response times with AI driven threat protection to keep your business secure, we also have our own in-house Cabling and Relocation team to move you to a new office or upgrade your existing set up. For over 25 years, ITRM has delivered reliable and customer-focused It solutions across the Southeast, we offer bespoke digital transformations and cybersecurity services to enhance your IT structure. We have clients across every sector and many Charities. Our services can enhance your existing IT set up or we can fully manage it for you if you do not have your own internal IT department.


Contact info

  • Henbury Road 5, BS10 7QR, Bristol, Henbury, United Kingdom

  • 02083083300

3.7

Average

TrustScore 3.5 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

ITRM - great service and a trusted IT partner

ITRM provides a great service for the charity I work for. They are responsive, have good technical skills and I trust them. The Account Manager is excellent and I am happy to have ITRM as a partner.

6 March 2026
Unprompted review
ITRM Limited - Bristol logo

Reply from ITRM Limited - Bristol

Thank you so much for sharing this. Supporting your charity means a great deal to all of us, and it’s wonderful to know our team and your Account Manager have made such a positive difference. We truly value the trust you place in us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look