Itrecycling Uk Reviews 1

TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Deceiving charges for Postage

In theory they serve the UK (even their company name has UK as part of the name), but they serve just Great Britain. Also, in the products' description at Ebay they have a big graphic displaying "Free shipping on Buy it now orders".

It's not until you click on the almost-hidden Postage details where you see that includes England, Wales, and Scotland, leaving out Northern Ireland, like it is not part of the UK. They mention "All of our standard England, Wales and southern Scotland deliveries are free of charge." Then they say "Customers outside of the UK..." Again, I remind them, Northern Ireland IT IS part of the UK, whether this company likes it or not.

Not only that, you'd think they'd charge to N. Ireland some symbolic postage, according to the very close distance and sharing the same postage system (RoyalMail). Quite the opposite! For a very small item they charge 10 pounds postage (zero to England). Even though N. Ireland is in the UK, they charge less postage to any country in the EU than Northern Ireland, which last time I saw, was part of the UK.

I ended up buying the product (and even cheaper!) from another seller. Located in England also, and including all UK under the same postage.

Why I still palced a review here, even though at the end I bought the product somewhere? Well, I'm reviewing a company's practices, not a product, and thanks to having platforms like TrustPilot, we can later decide upon. I don't like to be treated differently based on where I am a resident of, like I am not good enough to be part of the "elite group". Then they wonder why sometimes the northern Irish people do not feel treated the same as the rest. Yes, they might claim they also serve N. Ireland, but to me serve is to support it the same way. They serve Ireland the same way an Aliexpress seller serves N. Ireland. Only that the Chinese seller would charge less postage from China to N. Ireland, than IT Recycling from England to N. Ireland.

16 December 2023
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