I have used the Itop screen recorder for a long time and have never updated from version 3. I had a lifetime license, but there have been many updates with great new features since my version. Th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Terrible experience and fraudulent practice! I purchased a 1-month subscription ($11.99, Order ID: MQ9D02H2DG), but their VPN service is completely non-functional in Iran. Their own support agent (Ev... See more
Company replied
Hello, I live in iran where almost all free and paid filters are disabled or weakened. Since the day I got to know your filter breaker I have experienced excellent and stable speed. Your company prov... See more
This service provided by itop is amazing , love it very much fast and secure + get 700mb daily usage for free which is very good . With premium get unlimited data plan + ad blocking support and etc wh... See more
Company details
Written by the company
Since 2016, iTop has provided smart, intuitive, and secure software for desktop PCs and mobile devices, trusted by more than 20 million users globally. As a technology-oriented company, we are dedicated to helping users work, create, and play seamlessly through our core suite: ** iTop VPN**: Next-level online privacy, security, and fast global connectivity. *** iTop Easy Desktop**: Smart PC desktop organization to keep your digital space neat and structured. ** iTop Screen Recorder**: Effortless 4K/HD recording and screen capture for work, tutorials, and gaming. ** Smart Game Booster**: FPS booster and ping reducer for maximum gaming performance. ** iTop Voicy**: A free AI voice changer and soundboard for immersive gaming, streaming, and content creation. Our mission is to enable a safer, smarter, and more enjoyable digital experience for everyone. We continuously improve our products based on real user insights—feel free to share your feedback or reach out to our dedicated support team!
Contact info
United States
- tickets@itopvpn.com
- itopvpn.com
3.9
Great
269 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I trust this app and I love it!!!!
19 July 2021
Unprompted review
Like it but still needs some work.
I like it but still room for improvement. Eats battery on my Android Samsung Galaxy Note20 phone. Also sometimes gives a little trouble with calls where the person receiving the call does not hear you, luckily not a lot. Other than these 2 it's a good app. Which is why I will taste it as a 4 star.
15 July 2021
Unprompted review
Reply from iTop
Hello,
Thanks for your review.
We do have got some feedback from our customers that the battery is getting drained fast when using iTop VPN, we are investigating and working to improve it.
For the call issue, did you get it when using WhatsApp? Would you please kindly contact us via the app feedback option so we can look into it and fix it?
Thanks and looking forward to resolving your concerns.
Excellent performance..
Very good app.iam happy to use so I will rate 5star excellent performance I love it.,.
14 July 2021
Unprompted review
Fun fact about this VPN on older…
Fun fact about this VPN on older machines eat your CPU like hell as a ghost app. Plus after your subscription is over they spam you with ads and also why is storing my ip address?
14 July 2021
Unprompted review
Reply from iTop
Hello,
This is Alison from iTop VPN. Sorry for the trouble you have had with our product.
We value the user's experience and feedback, it is our obligation to protect our customer's privacy. We promise we don't and will never store, abuse, or sell user's data. Please do not worry about privacy leaks when using our services.
What ads did you get? Our product should not take up many resources. Would you please contact our support team with more details with screenshots at https://www.itopvpn.com/support so we can further help?
Thanks for your understanding,
Hello
Hello
As the translator of the program to Arabic
I found the program very useful for users, including useful features for users in terms of choosing servers with many connections, canceling the ban, protecting many programs, hiding the protocol, personal protection, hiding identity, sites used, connection speed, smoothness and encryption.
Thank you to everyone who contributed to the production of this great product
9 July 2021
Unprompted review
It is a useful app for pubg lite low…
It is a useful app for pubg lite low ping very good app excellent.
8 June 2021
Unprompted review
Bad experience signed on for 2 years
Bad experience signed on for 2 years. Went through all the steps. It said invalid password. Tried various times. Same result. Tried resetting password and that didn't give me a new one. Got frustrated, cancelled subscription and went with another provider. Guess what? That one works flawlessly. I have other iobit products and they seem to work great, this one however, I wouldn't recommend.
7 June 2021
Unprompted review
Reply from iTop
Hi,
Thanks for your feedback and sorry for the inconveniences you have had with our product.
As we tested, all the process are OK. So first, please make sure to copy & paste the password without any space in front or at the end of it. Then please make sure to check your spam folder or junk mail to find the password resetting email.
Sincerely you can contact our support team to help you fix the issue. And we will keep improving our product and services.
Thanks for your understanding,
Recently I installed iTop VPN and so…
Recently I installed iTop VPN and so far all is good and fast. It does changes my ip address. Only question I have is whether this vpn app generates log when login?
22 May 2021
Unprompted review
Reply from iTop
Dear Joe,
Thanks for your review.
We do not log your activity while you are utilizing our services, for more information, please check our privacy policy at https://www.itopvpn.com/privacy.
If you have any other concerns, please contact our support team https://www.itopvpn.com/support.
Kind Regards,
ItopVpn is the best
Itop Vpn has helped me a lot and it has just been so great to have. :)
16 May 2021
Unprompted review
Why are so many "customer support"…
Why are so many "customer support" people named Allison or Alison or Jay and why do they all have Indian accents?
18 April 2021
Unprompted review
Reply from iTop
Hello Dennis,
This is Alison from iTop Support Team. Thanks for your feedback.
Do you encounter any problems with our service or products? Actually, we do not offer telephone customer support, let alone employing someone with Indian accents. If you have any concerns, please send us more details to feedback@itopvpn and we can further assist.
Kind Regards,
The best in the world are thank you all…
The best in the world are thank you all efforts and efforts good you Itop vpn❤️❤️🙏🙏🙏
15 April 2021
Unprompted review
This is the best vpn ever.
9 March 2021
Unprompted review
Does it really hide you from prying Companies?
So you guys claim that (We do not log your activity while you are utilizing the Services, including your browsing history, the bandwidth you used, or how long you connected to VPN servers. We do not store your original IP address or the server IP address that you connect to.) however on the privacy policy it also stated that (iTop VPN uses Google Analytics cookies to help us understand the use of our Site by our visitors, compile reports on your website activity, and provide other services relating to website activity and internet usage. By using this website, you consent to the processing of data about you by Google.) which in reality; defeats the purpose of staying Anon, especially from Google.
1 March 2021
Unprompted review
Reply from iTop
Hello,
Thanks for your feedback. This is Alison from iTop Support Team.
Our privacy policy is for our apps and sites, the Google Analytics cookies only used when users visit our website. If you do not want the cookies to be recorded, you may need to avoid accessing our website.
Thanks & Regards,
the best vpn i have tried
this is George Michael
guys i just wanted all of you to know that this vpn is actually great even in free version and vip in free version though you get 1 server, you can get epic speed on that i recommend al of you to try it
kind regards
George MIchael
24 February 2021
Unprompted review
i am acacia
i am acacia, i tried the service and it was perfect and fast
25 January 2021
Unprompted review
BEST VPN :DD
I can say that this VPN is the best
with a faster network, simple to use
thx a lot ITOP VPN
20 January 2021
Unprompted review
It is overall good
It is overall good, even if there is no any kill switch. I wish it'll be available soon. It is useful feature that secure ip do not exposed to the third-parties. It ia not available in the Android version, sadly. I also prefer to use the other iobit products, the very useful was Driver Booster and Uninstaller!
8 January 2021
Unprompted review
Reply from iTop
Hello,
Thanks for your feedback. This is Alison from iTop Support Team.
Actually, we do have Kill Switch option, you can find it by clicking the top left Options button. And we also support Andriod and iOS, please install them on your mobile device if you have one.
Should you have any other concerns, feel free to contact us via the feedback option on our product.
Thanks & regards,
This did work when I first installed…
This did work when I first installed and was very very impressed, now it won't even get me onto usa youtube channels let alone netflix
21 December 2020
Unprompted review
Reply from iTop
Hello,
Thanks for your feedback. This is Alison from iTop Support Team.
Please download the latest version from https://download.itopvpn.com/installer/iTopVPN_setup.exe to reinstall.
If the issue persists, please take some screenshots to send to feedback@itopvpn.com. Please also download https://download.itopvpn.com/tools/iTopGetInfo.exe>> double click to run this tool on the problem PC>> click 'Save report to Desktop' >>find iTop_Debug_Info.zip on your desktop >> send us the zip file to feedback@itopvpn.com.
We will analyze the file and look into your feedback.
Thanks & regards,
Works well but to limited of location…
Works well but to limited of location choice there is NO connection to the Netherlands ( with I need to see programs not available to watch outside of the country)
Update,
Found another VPN who has the connection I wanted.
18 December 2020
Unprompted review
Reply from iTop
Hello,
Thanks for your feedback. This is Alison from iTop Support Team.
We’ll definitely support more servers. For some specific country or server, if more users need them, we will consider supporting them in the future.
Would you please kindly let us know the information below so we can check if there anyone will serve your purpose? Please send to feedback@itopvpn.com.
1. Where is your location?
2. What you need to do with the Netherlands server(s)?
Thanks & Regards,
Top of the top
15 December 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.