iToolab Reviews 1,098

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 146 reviews, reviewers had a great experience with this company. Many customers praise the excellent customer service, highlighting the quick response times and helpfulness of the support team. The products are often described as effective and easy to use, with many people successfully unlocking devices or transferring data. Consumers appreciate the efficiency of the software, noting that it saves them time and money. However, some customers also noted issues with the product not working as expected, particularly with certain device models or specific unlocking functions. A few other people also felt that the app did not perform its advertised function, leading to dissatisfaction and difficulties in obtaining refunds or support.

What people talk about most

Product

Consumers find product to be ambiguous, with many reviewers reporting that the product worked as advertised,... See more

Application

Reviewers mention ambiguous feedback about the app, with some finding it worked for their needs, such as... See more

User experience

Customers had ambiguous experiences with user experience, with some reviewers finding the tools super useful... See more

Customer service

Users describe positive interactions with customer service, highlighting quick responses and helpful... See more

Response time

Reviewers highlight positive aspects of response time, with many customers reporting quick replies and fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

UnlockGo actually works, not like the numerous "free" software which are mostly scams. Yes, they want you to get a subscription. No, you do not have to do that. I purchased an unlimited time licens... See more

Company replied

Rated 5 out of 5 stars

I needed to remove a Google lock on a Samsung tablet and researched ways I could do this. Using a Samsung approved support centre seemed expensive so I tried SamFW which didn’t work for me. Then I tur... See more

Rated 5 out of 5 stars

The software was super easy to use - step by step guides are very clear and i quickly had success migrating my whatsapp from Android to iOS exactly as promised. Only thing that didn't migrate was voi... See more

Company replied

Rated 5 out of 5 stars

iTools make such easy to use utility apps for both android and ios. They offer lifetime subscriptions which is amazing for long term use of apps. Their anygo gps app is next level and amazing at... See more

Company replied


4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 62% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 1 out of 5 stars

Chinese company scammed me

i paid $10 for a registration code for anygo software, code wont work, they're refusing to give me a new code or refund, despite seeing i have also paid for their software 3x in the past.

5 March 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Customer,
I apologize sincerely for the inconvenience caused.
We failed to find your email. Would you please tell me if you have contacted us?
If not, you can send email to contact@itoolab.com
Then we will check and help you solve this problem.
Many thanks for your understanding.
iToolab Support Team

Rated 5 out of 5 stars

Excellent support that repeat quickly…

Excellent support that repeat quickly and solve my situation!

7 March 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Вадим Минчук,
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
iToolab Support Team

Rated 5 out of 5 stars

Escelent service

26 February 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear jorge cornejo perez,
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
iToolab Support Team

Rated 5 out of 5 stars

Great product. Easy to use.

UnlockGo was exactly as advertised. Instructions were clear and concise. Into the phone in 5 mins.

15 February 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear DM
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iToolab Support Team

Rated 5 out of 5 stars

Excelent experience

Excellent support, highly recommended. They reset the limit of allowed licenses and everything worked correctly again. It is a very very good product. Advisable.

20 February 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Paco Galvez,
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
iToolab Support Team

Rated 5 out of 5 stars

I bought their Whatsapp transfer tool

I bought their Whatsapp transfer tool. It worked perfectly on my new Iphone 15. (I was moving from a Samsung s22. ). I had 4gb of old messages. It all went to my new phone. It is a pretty complex operation - but they had made the instructions extremely clear. I liked the tool a lot and am thankful to have found it.

12 February 2025
Unprompted review
Rated 1 out of 5 stars

Heads up before buying this product

Hi Guys just a heads up before buying this product. I recently purchased a 5 device /1 month validity license to which I received the registration code. I was told "no. of device unlocks exceeded" while attempting to unlock my first device. I emailed contact@itoolab to request assistance. I did not even get a reply. My friend eventually managed to get a reply from Elaine. Even though we sent through the UNLOCKGO log files, the only assistance offered was a 30% refund. We managed to get 50% at least. I just found there was no desire to resolve the problem. Its weird because I have used this product before, but based on this last experience, I would not recommend this product. Maybe try an alternative if possible. Please be aware. Thanks guys

20 January 2025
Unprompted review
Rated 1 out of 5 stars

really wasting time

7 February 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Customer,
I apologize sincerely for the inconvenience caused.
We failed to find your email. Would you please tell me if you have contacted us?
If not, you can send email to contact@itoolab.com
Then we will check and help you solve this problem.
Many thanks for your understanding.
iToolab Support Team

Rated 5 out of 5 stars

the best spoof location apps

the best spoof location apps so far and the price also very good

6 February 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Mohamad Arif,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iToolab Support Team

Rated 5 out of 5 stars

LOWEST COST FOR FRP BYPASS

When you've searched for weeks or months looking for the fix online to do on your own and for no money, chatted thru forum after forum only to be told there's no hope, it can't be done and you're gonna need to spend to get it fixed.... don't give up hope yet.! I couldn't find the DIY fix for free, I was told my device was too new and my only luck was paying $50+ thru a third party. I took another hour to search for services and found unlockGo for android by itoolab and life became bright again.

It took less than 15min, costed $14 and their software works for all Android versions. I have os 14, Galaxy with frp. Boom! Done! The price alone is reason enough! Simple, easy and doesn't damage your data.

23 January 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Ryan,
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
iToolab Support Team

Rated 5 out of 5 stars

Great app and additive staff

Great app and assistive staff

6 February 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Kien Giang,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iToolab Support Team

Rated 2 out of 5 stars

The program didn't work

The program didn't work. It didn't show none the the writing next to the pictures or anyplace else on the app. To me Its a wast of money.

3 February 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Sir/Madam
Sorry for the inconvenience you encountered.
We have replied on the email.
Please check.
Thank you!
iToolab Support Team

Rated 1 out of 5 stars

Scam avoid

Scam avoid, did not work did not refund waste of time

5 February 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Customer,
I apologize sincerely for the inconvenience caused.
We failed to find your email. Would you please tell me if you have contacted us?
If not, you can send email to contact@itoolab.com
Then we will check and help you solve this problem.
Many thanks for your understanding.
iToolab Support Team

Rated 5 out of 5 stars

The software works wonders

The software works wonders, never had any trouble with it.

The support is amazing and customer services are on point!

31 January 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Samuel,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iToolab Support Team

Rated 1 out of 5 stars

program dissent work wood not…

program dissent work wood not recommend!!!!! win i tried to get support to help they sed can on vacation am not abel to help at this time this is a same

31 January 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Customer,
I apologize sincerely for the inconvenience caused.
We failed to find your email. Would you please tell me if you have contacted us?
If not, you can send email to contact@itoolab.com
Then we will check and help you solve this problem.
Many thanks for your understanding.
iToolab Support Team

Rated 5 out of 5 stars

Great customer support.

I purchased a program I needed to use only once but had a recurring monthly subscription. I sent an email to support describing my situation, and the response was exemplary. Shout out to Elaine!
Thanks for your help.

23 January 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Wayne Carrick,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iToolab Support Team

Rated 5 out of 5 stars

iToolab made is super easy & simple to…

iToolab made is super easy & simple to hard reset my Samsung sm-t550 tablet. Was fast & done!

28 January 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Daniel Gregory,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iToolab Support Team

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