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Itemnow Reviews 102

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TrustScore 4.5 out of 5

4.6

Gaming service Provider
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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and reliable delivery service, often receiving their orders within minutes or a short timeframe. Many people highlight the accuracy of their orders, noting that the products received were exactly as described or even better, with some receiving bonus items. The service is frequently described as excellent, with reviewers appreciating the professionalism, communication, and overall helpfulness of the staff. However, some customers also noted issues with delivery times, experiencing delays beyond the promised timeframe, especially during new seasons or high demand. A few other people also felt that the items received were not as advertised, citing instances of receiving incorrect or low-quality items, and reported a lack of support when trying to resolve these issues.

What people talk about most

Product

Consumers generally report positive experiences with the products, often praising their legitimacy, accuracy,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed, reliability, and overall... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers consistently praising the... See more

Order

Clients share positive opinions on order, with many reviewers consistently receiving their items as paid for... See more

Price

Customers had positive experiences with price, consistently reporting great and affordable prices, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Placed an order and from start to finish delivery 30 mins or less super simple and painless; zero issues. Exact items matched my order description so no worries there. I will be ordering with thes... See more

Rated 5 out of 5 stars

Everything was delivered in a quick and timely manner! Never have had any issues with getting the wrong items. It’s all great prices. Very legit and very satisfied with continued purchases! The team a... See more

Rated 5 out of 5 stars

Itemnow Itemnow went above and beyond for my experience. They were quick to delivery and communication was above reproach. They worked with my schedule and allowed me to review their services. They... See more

Rated 5 out of 5 stars

Coming back after a year off D2R, these guys still the best place to buy d2 items. they have always delivered my orders. i screwed up my order once and they exchanged immediately for me without any ad... See more

Company details

  1. Gaming service Provider

Written by the company

itemnow.com offers the best services for Diablo 2 Resurrection, Diablo 4, and Path of Exile - 24/7 support, low prices, fastest delivery! We have been around since 2011, mainly focused on serving the Gaming Community.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

102 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Got my Delivery on D4 Duriel Tickets Instantly

Smooth as butter, just bought 100x duriel tickets for D4, got them within 2 minutes, legit instant delivery. They seem to also carry custom rare items, will probably try them for a 925 BIS rare weapon soon. Expect to have lot more business from me.

23 November 2023
Unprompted review
Rated 5 out of 5 stars

Great prices, Fast service

Item now has a great selection and if they don't have it, They will do everything possible to find exactly what you need in D2R. Delivery is fast and customer service is great. Plus you will be hard pressed to find another site with better prices on Diablo items.

29 September 2023
Unprompted review
Rated 5 out of 5 stars

Best d2 shop

I used these guys for years on D2 items, usually always speedy delivery and support has always answered my questions very fast!

9 September 2023
Unprompted review
Rated 5 out of 5 stars

very fast delivery

I have bought multiple times for D2R items, they always delivered them under 15 minutes, much faster than other shops that I've used. Highly recommended!

8 September 2023
Unprompted review
Rated 1 out of 5 stars

Horrible experience!!!

Horrible customer support. Waiting times are super slow (its now 4 hours since I ordered - nothing received yet) even though they claim delivery 5-30 mins on the website. Support asked me to wait 30 more mins, after those passed....no update, no email....

10 August 2023
Unprompted review
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Reply from Itemnow

Hello there, we have sent 95% of your order within 30 minutes, in some very rare cases, we may need some extra processing time for the last item. Your order was fully completed by then. If you have any other issues with your order, please reach out to support@itemnow.com immediately, we are committed to get back to your within a few minutes via email.

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