ITechworld Reviews 324

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and reliability of the products, finding them ideal for various uses, including van life, camping, and home backup. Many appreciate the excellent value, especially during sales, and highlight the speedy and free delivery service. The staff is frequently commended for being helpful, knowledgeable, and providing great advice, contributing to an overall positive service experience. However, some customers reported receiving used or damaged items, with issues such as missing manuals or cords, and visible stains. A few people also experienced product failures, including batteries and chargers, some within a few months of purchase. Additionally, a small number of reviewers noted slow delivery or issues with tracking, and some were dissatisfied with the after-sales service regarding faulty products or incorrect accessories.

What people talk about most

Product

Users describe positive interactions with product, with many praising the high quality and reliability of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the prompt and quick delivery... See more

Service

Reviewers mention positive feedback about service. Many customers praise the prompt, friendly, and efficient... See more

Quality

Clients share positive opinions on quality, with many praising the high standards and reliability of products... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great value for a great product (power station). Sale prices are fabulous, delivery was free and speedy. This product was a major step up from a smaller, earlier ITechworld product. They’ve been power... See more

Rated 5 out of 5 stars

I have these batteries in my work car 200 amps Caravan 480 amps Camper 400 amps They have been absolutely brilliant using there 3000 watt inverters It certainly transformed our camping as... See more

Rated 5 out of 5 stars

Just upgraded my 2 agm batteries with 2 itechworld 105ah, absolutely amazing with the difference in weight. Also added the controller with dcdc. I’m impressed that I can see the charging status easi... See more

Rated 5 out of 5 stars

Touched base with the office a couple of times had some great advice from Aiden got an awesome deal on a ps2000 and a 300w solar blanket. Came in handy with all the storms we had recently. I had loo... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

324 reviews

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Replied to 23% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great website

Great website, communication during placing of order through to delivery very good.
Item arrived on time and operates exactly as described

13 October 2025
Unprompted review
Rated 5 out of 5 stars

I was having trouble with the battery…

I was having trouble with the battery that was supplied with my Motorhome as it would not hold power all night so I dropped into ITECHworld in Perth and the person behind the counter was fantastic, he helped to choose a battery that would suit my purpose. I can now camp off grid indefinitely,thanks ITECHworld.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

I have these batteries in my work car…

I have these batteries in my work car 200 amps
Caravan 480 amps
Camper 400 amps
They have been absolutely brilliant using there 3000 watt inverters
It certainly transformed our camping as my wife uses hairdryers
Coffee machines
Kettles, toasters induction cooktops the lot
Without all the gear she just wouldn’t come or would be constantly unhappy

Im not sponsored or getting any kickbacks for this review
It just a good Aussie company with brilliant support for there customers

8 October 2025
Unprompted review
Rated 5 out of 5 stars

3000w pro inverter

I purchased 3000w pro inverter, I did have a minor issue with product but was very quickly resolved with the help of Noora from Itechworld. I highly recommend her customer service to attending to my issue.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Ellyce was extremely helpful.…

Ellyce was very helpful in sorting our issue out with the ITech Remote Inverter Switch. The 3rd one finally worked for us and now we would like to know what you would like us to do with 2 switches that didn’t work.
Thanks

15 September 2025
Unprompted review
Rated 3 out of 5 stars

Expensive for just ok

Been to the Burswood location a few times. Just felt they will just sell you anything. Spent 3k to upgrade my Ute, not sure it was value for money.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

I had a fault with my BCDC40

I had a fault with my BCDC40, this unit has been to hell and back, extreme heat, corrugations etc.so I contacted the Itech world technician (Chase) to troubleshoot, he was very helpful, unfortunately the unit was not responding, so I sent it back, the techs and they informed me that it wasn’t repairable, being 4 years out of warranty Itecworld offered me credit towards a new one, I accepted the offer and a new one was sent. Create service

14 August 2025
Unprompted review
Rated 5 out of 5 stars

Itechworld Quality Products

I've made quite a few purchasese from Itechworld, so far I can only say good things about this company. My initial purchase was the PS2000 portable power station and absolutely love it, plenty of power for all my needs. Then came 2x150 solar panels and all the cables to set up my canopy. My new JS80 is a great backup in case of a flat battery or needing any extra power while camping. I've also just fitted a power station fast charger and so with a short test, it's working fantastic and quickly charges my power station whilst travelling.

21 September 2025
Unprompted review
Rated 5 out of 5 stars

We are happy with our 3000W solar…

We are happy with our 3000W solar panel. It’s easy to put out when needed.
Arrived when they said it would.
Happy with the process of ordering on line.
Would recommend this company for buying there products.

13 September 2025
Unprompted review
Rated 5 out of 5 stars

Great service, products and support.

I phoned in after I was having difficulty applying a discount voucher that ITechworld sent me in July for my birthday.
Whilst it didn’t say so on the email voucher that I received, the voids apparently expired.
The chap with whom I spoke was very helpful by applying the voucher discount to my purchases which included some items that I was having difficulty finding myself. He also extended some further discounting which made the whole process fulfilling and rewarding.
I have purchased various items from ITecworld going back several years now and I am very impressed with the quality of their products and service. Once I had to return an item that I had misordered, and that was a seamless operation with the desired item being sent promptly.
A great business to deal with.
Regards Steve.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Superior products

Superior products, I’ve never been let down by any of the products I’ve purchased over the years from lith batteries, inverter, Solar blanket, power station and other items. Great service as well

2 September 2025
Unprompted review

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