ITechworld Reviews 324

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and reliability of the products, finding them ideal for various uses, including van life, camping, and home backup. Many appreciate the excellent value, especially during sales, and highlight the speedy and free delivery service. The staff is frequently commended for being helpful, knowledgeable, and providing great advice, contributing to an overall positive service experience. However, some customers reported receiving used or damaged items, with issues such as missing manuals or cords, and visible stains. A few people also experienced product failures, including batteries and chargers, some within a few months of purchase. Additionally, a small number of reviewers noted slow delivery or issues with tracking, and some were dissatisfied with the after-sales service regarding faulty products or incorrect accessories.

What people talk about most

Product

Users describe positive interactions with product, with many praising the high quality and reliability of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the prompt and quick delivery... See more

Service

Reviewers mention positive feedback about service. Many customers praise the prompt, friendly, and efficient... See more

Quality

Clients share positive opinions on quality, with many praising the high standards and reliability of products... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great value for a great product (power station). Sale prices are fabulous, delivery was free and speedy. This product was a major step up from a smaller, earlier ITechworld product. They’ve been power... See more

Rated 5 out of 5 stars

I have these batteries in my work car 200 amps Caravan 480 amps Camper 400 amps They have been absolutely brilliant using there 3000 watt inverters It certainly transformed our camping as... See more

Rated 5 out of 5 stars

Just upgraded my 2 agm batteries with 2 itechworld 105ah, absolutely amazing with the difference in weight. Also added the controller with dcdc. I’m impressed that I can see the charging status easi... See more

Rated 5 out of 5 stars

Touched base with the office a couple of times had some great advice from Aiden got an awesome deal on a ps2000 and a 300w solar blanket. Came in handy with all the storms we had recently. I had loo... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

324 reviews

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Replied to 23% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Lovely people to deal with

Lovely people to deal with from information to purchasing to problems thay have all been dealt with excellently.
Friendly, informed & efficient - cant do better

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Arrived on time and easily set up. I use it for blackouts which occur on a monthly basis and just waiting to see how it performs. I am looking to expand on the unit in future.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, easy shopping, prompt delivery delivery and an Aussie company too. Perfect!

10 November 2025
Unprompted review
Rated 1 out of 5 stars

After 28 emails and a phone call…

After 28 emails and a phone call request to speak to a manager, nothing has been resolved. Have purchased an iTechworld product before and have been very happy so sought assistance directly from iTechworld to order correct adaptors and cable for another purchase. Purchased via link emailed from iTechworld, incorrect adaptor sent, also neglected to advise us that we would also need an additional cable. They seem to take great delight in thanking us "for reaching out", and providing advice that seems to be not much more than a cut and paste from their website, despite being sent photos and screen shots. Has been ongoing for a month with no resolution, which also means we have not yet been able to use the solar panel also purchased.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, the people are very helpful and go out of their way to describe their product range. The products are high quality only. I have bought from them several times.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Another Great Experience with ITechworld

I've used ITechworld products for a few years and they have never let me down. The staff have always been helpful and not just trying to sell a product but making sure its the right product for the task. The product also needed to be shipped across the country and was delivered in a very short time frame.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

High quality and reliable products at great prices

High quality and reliable products that are ideal for outback travel. We have purchased multiple products from iTechWorld and have had no issues with any of them. We have 3 x 120ah LIFOPO batteries, one PowerStation, 2 x 200w foldable panels, 1 battery box with dc/dc charger. They all work well together and never miss a beat. The prices are very competitive, especially given the high quality.

The delivery process has improved so much over the last two years. Deliveries are now very fast and consistent.

iTechworld is my go to for camping power equipment. I've tried some of the rest but iTechworld always has been the best outcome for me.

14 November 2025
Unprompted review

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