Honestly had a really good time using Itaobuy. The site was easy to use, updates on my order were clear, and everything came packaged safe. Shipping went smoother than I expected and the prices were s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Customer support was fantastic very quick with answers and helpful. Pricing and shipping was very good and cheaper than I’ve seen at any other place. Quality of clothes and shoes are good.
The customer service was fantastic and quick to respond. Pricing and shipping was better than any shop I’ve seen before. Good quality clothes and shoes.
Had a friend who ordered from here. It was a gift for me And we compared the Quality of the Hoodie to the real one and it was spot on Customer service and everything 10/10 highly recommend
Company details
Written by the company
iTaoBuy is an e-commerce platform dedicated to providing global consumers with convenient, secure, and efficient cross-border purchasing services. iTaoBuy is committed to helping users easily purchase high-quality products from China, covering categories such as apparel, electronics, home goods, beauty products, sports equipment, and more. Whether you're looking for unique Chinese-made items or affordable global goods, iTaoBuy can meet all your needs. Core Advantages of iTaoBuy: 1. Vast Product Selection: iTaoBuy partners with numerous Chinese merchants, brands, and suppliers to offer users a wide range of products, catering to diverse shopping needs. 2. Easy-to-Use Purchasing Service: Users simply need to search or paste product links on the platform, and iTaoBuy's professional team will handle the ordering, payment, and logistics, eliminating language and payment barriers. 3. Transparent Logistics & Real-Time Tracking: iTaoBuy collaborates with multiple international logistics companies to provide fast and reliable delivery services. Users can track their packages in real-time through the platform, ensuring a worry-free shopping experience. 4. Secure Payment & After-Sales Guarantee: iTaoBuy supports various international payment methods to ensure secure transactions. Additionally, the platform offers comprehensive after-sales services, including return and exchange support, as well as customer service consultations to protect user rights. 5. Personalized Recommendations & Promotions: iTaoBuy provides personalized product recommendations based on users' shopping habits and preferences. Moreover, the platform regularly launches limited-time discounts and special offers, allowing users to enjoy more savings. Why Choose iTaoBuy? iTaoBuy is not just a purchasing platform but also a bridge connecting global consumers with high-quality Chinese products. No matter where you are, iTaoBuy enables you to effortlessly shop from China and enjoy a seamless and efficient cross-border shopping experience. Whether it's trendy fashion, daily essentials, or unique handicrafts, iTaoBuy brings it all to you. Visit iTaoBuy now and start your cross-border shopping journey to discover more surprises and possibilities!
Contact info
China
- itaobuy.com
4.5
Excellent
228 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This site has really helped in ordering…
This site has really helped in ordering my goods from china. It has super cheap and reliable shipping and the customer support also helps us out a lot.
18 June 2025
Unprompted review
Best agent ever
Best agent ever , no delayed , big discounts and honest people with a big heart ❤️
19 June 2025
Unprompted review
Already got some packages from ITAOBUY
Already got some packages from ITAOBUY, i can only recommend, great communication and fast and cheap shipping
27 May 2025
Unprompted review
Best quality for cheap price
I bought some clothes and a pair of shoes for very cheap and it arrived in very short time, the quality is very good. I’ll buy again on ItaoBuy for sure!
26 May 2025
Unprompted review
I’m seriously impressed with iTaoBuy
I’m seriously impressed with iTaoBuy! The platform is super fast – orders and processing go through without any delays. Compared to other platforms, iTaoBuy is also way cheaper, which makes a huge difference, especially if you shop often. Great prices, quick service, and reliable all around, just how it should be! Highly recommended! 🔥💯
10 June 2025
Unprompted review
Great First Experience with iTaoBuy
I just placed my first order with iTaoBuy and it’s already arrived at the warehouse. The whole process so far has been super smooth. The site is easy to use, and what really stood out was the customer service — I had a couple of questions and they responded quickly and were really helpful. Looking forward to shipping my parcel soon. So far, a great first-time experience!
14 June 2025
Amazing Chinese agent
Amazing agent. I purchased some AirPod reps, and they came to the warehouse in two days. Great QC photos, and they have the normal shipping lines. Bit less than other companies tho. I got €10 of my shipping because of their coupons. Only critique I have is they currently have no insurance. Other than that, great agent.
11 June 2025
Unprompted review
My itaobuy expirience
Hi, around a month ago i ordered some clothes for me from itaobuy. It was my first time ordering anything and the site is so easy to move through. Also i received -20% on all products and 100 CNY shipping coupon. It really helped me pay less. Now they are hosting a event with free items. For me itaobuy is the best agent bc of its prices and events. Definitely recommend
30 June 2024
Unprompted review
I just recently started using itaobuy…
I just recently started using itaobuy and have been very satisfied so far. The customer service has been great. Everyone seems nice and easy to work with. The deals have also been amazing. I have had an all around good experience so far and will continue to do business with them.
11 June 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.