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Rated 1 out of 5 stars

Toluna was very enjoyable and helpful at first, but recently, after I had accumulated 190000 points (weeks of hardwork) ready to claim my £35 payout, my account no longer was able to sign in. At firs... See more

Rated 1 out of 5 stars

They are the biggest fraud of this online survey forum,They wont pay you but find a way to suspend your points in the name of fraud answers but they themselves are the biggest fraud of this genre.Pls... See more

Rated 1 out of 5 stars

They pay you way too little, while they probably rake in the cash. Don't waste your time here, and just use another website to fill in surveys if that is what you want to do.

Rated 2 out of 5 stars

Have only been signed up a short while but there are never any surveys available. I am up to 1900 points but that is just by filling in my profile. Every time I try to do a survey I just get the answ... See more

Company details

  1. Media Company

Information provided by various external sources

Toluna, the easiest way to ask and answer questions and get rewarded for sharing your opinions.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

89 reviews

5-star
4-star
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1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not use them

Firstly, why do I have to give 1 star? I've tried it over two days. It's designed to get surveys done without any 'payment' made to the 'completer'. i.e. after answering multiple questions and providing them with a lot of feedback - it suddenly decides I'm not a suitable person for the survey. It then aborts the survey and doesn't allocate me any 'credits. They're a complete shower of sh*t.

25 February 2026
Unprompted review
Rated 1 out of 5 stars

Beware of Toluna.

I joined Toluna and set up my account. Didn't even do a survey yet. I tried to log in and they said I was blocked and violated their rules. What??!! Beware. I'm now seeing so many bad reviews. What a joke..

20 July 2025
Unprompted review
Rated 1 out of 5 stars

They are the biggest fraud of this…

They are the biggest fraud of this online survey forum,They wont pay you but find a way to suspend your points in the name of fraud answers but they themselves are the biggest fraud of this genre.Pls stay away from this crap and make your friends aware of the fraudlent system prevalent in this site.Going to report this on google play as well.

18 August 2022
Unprompted review
Rated 1 out of 5 stars

They pay you way too little

They pay you way too little, while they probably rake in the cash. Don't waste your time here, and just use another website to fill in surveys if that is what you want to do.

7 August 2021
Unprompted review
Rated 2 out of 5 stars

Never seem to be any surveys to do.

Have only been signed up a short while but there are never any surveys available. I am up to 1900 points but that is just by filling in my profile. Every time I try to do a survey I just get the answer Sorry we haven't any! It takes quite a time to go through the process just to find that out.

18 April 2021
Unprompted review
Rated 3 out of 5 stars

Poor value for time

They provide very little money for our time spent on the surveys! That is why, I'll be giving them 3 stars. Otherwise, they're legit and do pay you.

16 April 2021
Unprompted review
Rated 1 out of 5 stars

Toluna was very enjoyable and helpful…

Toluna was very enjoyable and helpful at first, but recently, after I had accumulated 190000 points (weeks of hardwork) ready to claim my £35 payout, my account no longer was able to sign in. At first I assumed it was a general issue because I also read a lot of similar complaints online. I decided to send an email few months later and was told by a staff called Serena R that my account had been suspended for ' Violating their terms and conditions ' which was very convenient on their part. There was no notice whatsoever. Very Disappointing & laughable service. And a SHAME.

7 December 2020
Unprompted review
Rated 5 out of 5 stars

I love this site

I love this site. Had a problem years ago but it was taken care of and smooth sailing since. Survey site is easy to navigate. Love the quick surveys.

31 July 2020
Unprompted review
Rated 5 out of 5 stars

completing surveys for years

I have been completing surveys and polls on Toluna for many years and never had a bad experience except for the odd time where I spend time doing a survey only to be told that I do not qualify. It does not happen much though. The only other small downside is visiting the site from outside the USA, there are less opportunities for us. Overall enjoyable and the rewards are great too.

30 July 2020
Unprompted review
Rated 3 out of 5 stars

They are absolutely ridiculous

LThey are absolutely ridiculous. They took 30000 points off our account no reason

No advance notice and they first made a lie that they told me that it expires but never allow us to claim then they just did it it again...just recently during this pandemic and they are scamming. They stop ow 10000 for contest. Instead the take 10000 points. Never even notified. Our account

29 May 2020
Unprompted review

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