The worst possible experience. The delivery takes more than 2 weeks and there is no customer support at well.
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See what reviewers are saying
Like others said, website is down most of the time, and there is no such thing as phone customer support. I've only placed an order with them because they were the only ones with the product I wanted... See more
The most useless and worst organized company I ever had the misfortune to deal with. Place an order online, can’t cancel it, no way of contacting them, their retail locations just shrug off any reques... See more
Some staff needs more trainings. There is a person in Cluj Vivo office that thinks of himself as the center of the Earth, I'll not give names, but you'll notice him if you talk with. The Buchar... See more
Company details
Contact info
Company is Fraud
Company is Fraud. I ordered 2 pairs of shoes from them and received 2 pairs of complete garbage that should be disposed of. The company refused to give me address so I could send these back. Send them few emails without any response. Company scamming people for money. Be aware and stay away.
14 September 2022
Unprompted review
Worst experience ever
Worst experience ever. Nobody answers their phone and no matter how many emails you send no one replies. Don't EVER use them to buy ANYTHING apple. I just wish the real Apple would come to Romania instead of these major let downs who don't care about their customers and only care about themselves. The employees themselves take money from customers to bump them up the pecking order when ordering a product from the shop itself. This retailer should be closed for good.
6 October 2022
Unprompted review
Sad experience
I can’t even begin to describe the Poor costumez service. I ordered an iPhone 12 mini form their site with delivery. Although on the site it said it was available, after placing the order they Told me it’ll Take up to 2 weeks to deliver it to me. I DO NOT RECOMEND ISTYLE!
13 September 2022
Unprompted review
Always offline site and the customer…
Always offline site and the customer support doesn't respond to requests
9 September 2022
Unprompted review
Nice stores and nice staff but prices…
Nice stores and nice staff but prices are huge and they keep your phone forever in service.
2 March 2022
Unprompted review
This is the worst Apple authorized…
This is the worst Apple authorized service provider in the world. Their support asks for money for everything. Oh, do we have to call Apple for you? We will charge you $100. Do we have to back up your files? We will charge you $100. Do we have to talk to you? We will charge you $100.
I don't know how Apple, which has such great customer support, has partnered with such a cheap company. They are literally thieves that have no idea what they are doing.
If you have an Apple product in Romania unfortunately you'll have to deal with these guys. I hate it, I hate that Apple doesn't have a proper authorized service here but these jokers.
31 January 2022
Unprompted review
Non-existent customer support
Orders take months to arrive. Nobody replies to my emails. When I call them, I have to wait 60 minutes until someone picks up the phone.
27 December 2021
Unprompted review
"Online Stock" is not actually 3-5 day delivery stock
"Online Stock" is not actually 3-5 day delivery stock; They will display the store stock on the online stock and make you think it's a 3-5 day delivery, when in reality it's 30 days. Straight up dark pattern. When contacting them by email (twice), I got response after a week, ended up contacting their phone number where I was told it will be up to 30 days. Cool...
2 July 2021
Unprompted review
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