I've purchasd one of their devices recently, it was very easy and smooth process, the price was great as it was on soecial. The delivey of my order was very fast. On top of that the customer service... See more
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See what reviewers are saying
Thank you very much for the services you provide and the excellent support. May you be proud and continue your activities.🙏
This time I'm not happy with the service I mead 2 purchase one of them by a mistake and there’s no option to cancel or speak to anyone plus non of my purchases went through and still haven’t receive... See more
My experience with Marawan Astar A9700 was great, and I really appreciate his great work and the professional way he cooperated with me to fix my device's issue. I really recommend him as a professi... See more
Contact info
2435 kipling ave , m9v3a7, toronto, Canada
- 4167253059
- admin@istarusacanada.com
- istarusacanada.com
Asks customers to review
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Hasn’t replied to negative reviews
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Perfect service
I think the Istar renewal code is taken…
I think the Istar renewal code is taken long to get to the customer
It would be better to send it through e-mail or text message.
But there is channels are not tied up…
But there is channels are not tied up to the country channels s and there is no radio channel
The new code works only for 2 hours I…
The new code works only for 2 hours I thought the receiver is defective but after a while I found they need the code after installing the new code a message not active For many years I don’t have any trouble but this year is complicated
Good service
Nice and corporate stuff
Very quick and easy
Poor customer service
Poor customer service. No or/ late response. Difficult to communicate with them.
Very goog service
Came fast and correct

Reply from Istarusacanada
Good customer service
there is no costumer support
there is no costumer support. my order did not come on time, nobody is helping. I was asking why is taking forever to ship my package i didnt get any answer 4 days. My istas just stopped work and it was just 1 years old. i didnt get any help. and thet didnt even care to help. I ordered new one but its taking forever to even ship
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