israeldefensestore.com Reviews 243

Order placed on April 28th No invoice sent till I called them and no body answered, then I used their web app to check the purchase status then they emailed the invoice on April 29th, No tracking # till May the 3rd after I contcted them through their web then the status stayed (shipment label created waiting for the item) for 2 days, I contacted them again they sent the item but the delivery will be May 10th and the delivery will be May 10th, worst tracking app, unproffessional , 2 weeks to get One item from Florida to Texas. Why?????
WORST EXPERIENCE EVER.

I ordered the FAB defense KPOS scout pro kit. It took only 11 days from order to arriving at my residents. Not bad from Israel to the U.S. Everything was packaged great. No damage to anything. Even the backpack is well made along with the pro kit equipment. I wish they would have included some paperwork on the equipment. I just wanted to say thank you for the equipment that y’all make for us. Everything is extremely well made and I will have a blast using the equipment.

On my third order , did not send my complete order! Told me to contact ups !

I love the KPOS Scout and have two of my own. I bought two more for friends who are retiring from the US Military. SUPER fast shipment and great products.

Took forever to deliver (something like 2 weeks). my glock 17 didnt fit in it properly initially but i took the micro roni apart and found that the barrel shroud needs to be adjusted for the 17 (it came preset to the 19). After making that adjustment everything seems to function properly.

Since my item was shipped out of Israel, it took a while. The communication was a little slower than I expected but the item I ordered was received in good condition along with easy tracking to monitor the movement of the process.

Informations about product on the webshop could be more precise but customer support was excellent!

Great customer service, very quick to respond and resolve problems, friendly , good quality products for low prices.

The prices are great, plus they have items I couldn’t find available in stock in other places. I bought the FAB Defense forearm at a better price than normal and shipping was fast. I will do business again when I need more magazines and other items they have.

My Glock 17 gen 3 gun doesn't fit in a micro roni !

Service was good, I just had a communication glitch regarding freight.

I placed an order and it was received in a timely manner will be ordering more from IDS.

I ordered a week ago, have not received any type of shipment notification or tracking, but I I got this survey. What is going on?

The express order for Ukraine was accepted . After several days it was not shipped, it took multiple inquiries to find out that it can not be delivered to Ukraine.
The order was canceled. A week of precious time waisted. It should be an immediate check for valid destination during ordering.

Great company everything showed up promptly and very helpful.

All good so far haven’t got my package yet

As usual the product was great, the price great and quick shipping