Have had a GoGoGate2 for many years but wanted a voice activated garage door opener (apple car play). Purchased an ismartgate Lite recently but was struggling to get programmed. Sent an email on a Fri... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
iSmartgate is a really great product. It works on your iphone, with Homekit, with remote access, with LAN access and integrates to home assistant easily. The open/close sensor contains a very a... See more
Company replied
I've been a customer for quite a few years now. Had a little mishap with the video license and not only were they super quick to resolve it for us, their communication was fantastic. The product is... See more
Company replied
I’ve been an ismartgate customer for a few years now and I couldn’t be happier. I’m no tech genius and when I’ve struggled to understand where I’m going wrong Sam has always been there with easy... See more
Company replied
Company details
Written by the company
The most advanced smart garage door opener that allows you to control and monitor your garage door or gate from your smartphone, or with voice assistants like Amazon Alexa or Google Assistant. It offers features like remote access, real-time notifications and user management, enhancing convenience and security for your garage. Includes full compatibility with Smart Home platforms like Apple HomeKit, Google Home, Amazon Alexa, Samsung SmartThings, Home Assistant, CarPlay and Android Auto.
Contact info
Spain
- ismartgate.com
4.8
Excellent
100 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Loss of push notifications.
I had a loss of push notifications on my iPhone, the ismartgate team responded quickly and a fix was implemented and resolved the issue.
26 March 2026
Reply from iSmartgate
Thank you for your 5-star review, Jim! We’re pleased our team could quickly resolve your push notification issue. Please feel free to reach out if you need any further assistance.
A fabulous product with awesome customer support
I’ve been an ismartgate customer for a few years now and I couldn’t be happier.
I’m no tech genius and when I’ve struggled to understand where I’m going wrong Sam has always been there with easy to understand instructions to get me up and running.
The convenience of using this product on our sliding gate has been life changing. I have been able to share the gate with my family and it works on CarPlay too!
If you’re thinking about getting one, do it, you won't be sorry.
12 March 2026
Reply from iSmartgate
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that iSmartgate has made life easier for you and your family, and that you’re enjoying the convenience on your sliding gate and with CarPlay. Your kind words and recommendation mean a lot to us. We really appreciate your continued support!
Ismartgate Lite
Really satisfied. It works as it should. Could have given the full pot with 5 stars, but pulls a bit because I'm struggling with the sensor. It always shows that the garage door is down regardless of whose position it is in. Was in contact with support, they responded quickly and gave tips. It worked for 1 day, then I had the same problem again. :)
6 March 2026
Reply from iSmartgate
Hello Jan, Thank you for your feedback! We’re glad the system is working well overall. We’ve reached out directly to help resolve the sensor issue and ensure everything works perfectly, as we always want our customers to get the full iSmartGate experience.
First-class
First-class product, that does exactly what it says it will do. And the client support when there are issues or queries is fast, helpful and efficient.
4 March 2026
Reply from iSmartgate
Hi Mark. Thank you very much for your fantastic 5-star review! We’re delighted to hear that the iSmartGate is doing exactly what you expected and that you found our support fast and helpful. That’s exactly the experience we aim to provide. If you ever need anything in the future, we’re always here to help!
Reply from iSmartgate
Thank you very much for your 5-star review, Raj! We’re really pleased to hear you’re happy with the product and our support.
I had a small issue with a sensor and…
I had a small issue with a sensor and it was sorted out very quickly. Great service and once installed the system works perfectly.
13 February 2026
Reply from iSmartgate
Thank you for your feedback, John! We’re glad to hear that your sensor issue was resolved quickly and that your system is now working perfectly. We really appreciate your kind words and are always here to help whenever you need us.
Great Product, great customer service!
iSmartgate is a really great product. It works on your iphone, with Homekit, with remote access, with LAN access and integrates to home assistant easily.
The open/close sensor contains a very accurate temperature sensor which works in extreme cold and hot as well (tested both). Best of all the current battery charge is 80% after 3.5 years. The company didn't skimp on quality batteries, it has 2 x LR1 batteries which is a nice overkill.
Yesterday I had some technical difficulties with the HomeKit integration. I sent an email and got an exhaustive response within 12 hours. All problems are solved.
Highly recommended!
9 February 2026
Unprompted review
Reply from iSmartgate
Hi Zoltan,
Thank you so much for taking the time to write such a detailed and thoughtful review, we really appreciate it!
It’s great to hear that you’re happy with the reliability of the system, the HomeKit and Home Assistant integration, and especially the long-term performance of the sensor and its batteries. Feedback like this genuinely means a lot to us, as quality and long-term reliability are exactly what we aim for. Thanks again for your kind words and recommendation!
Great product and great service
Delivery on time, iSmarteGate integrates flawlessly with HomeKit and great service support.
3 February 2025
Unprompted review
Reply from iSmartgate
Thank you for your great review! We’re really pleased to hear everything arrived on time, works perfectly with HomeKit, and that you’re happy with our support. It is much appreciated!
Great aftermarket support
Actual iIsmartgate gate unit has been working seamlessly for close to two years. An issue with the power unit was determined. Response was immediate and replacement was swiftly organised.
2 February 2026
Reply from iSmartgate
Thank you very much for your 5-star review, Chau. We’re glad to hear your iSmartGate worked seamlessly for so long and that we were able to quickly identify the power unit issue and arrange a replacement. Your feedback is greatly appreciated!
Fast response time and excellent…
Fast response time and excellent service and guidance
28 January 2026
Reply from iSmartgate
Thanks so much for the great feedback, Tómas! We’re really pleased to hear you found our response quick and helpful.
Very good customer service regarding…
Very good customer service regarding some difficulties with ismartegate, resolved quick
26 January 2026
Reply from iSmartgate
Thanks for the great feedback, Kjetil! We’re pleased to hear our team resolved the iSmartGate issue quickly. We appreciate your support.
Reply from iSmartgate
Hi James. Thank you for the 5-star review! We’re glad to hear you’re happy with both the quick support and the reliability of the device. We really appreciate your feedback and your trust in iSmartGate!
great product and wonderful customer service
I've used the iSmartGate product to enable my garage door for Apple Homekit and this has worked fine for the last 5 years. Today I had an issue with the sensor (detecting door to be open or closed) and contacted the iSmartGate team, who provided me quickly with accurate instructions to resolve the issue. All is working fine again now!
23 January 2026
Reply from iSmartgate
Thanks so much for the kind review, Diaz! We’re glad the iSmartGate has been working well for you over the years and that our support team could quickly help resolve the sensor issue. Happy to hear everything is running smoothly again!
Reply from iSmartgate
Thank you for the 5-star review! We’re glad to hear you had a positive experience and appreciate your feedback.
Amazing produce
Amazing produce
Fantastic customer service
Had some issues with my module after 3 years of seamless working.
Contacted iSmartgate support told them I had recently changed the battery
They responded immediately and knew what I had done wrong and showed me how to fix it.
8 January 2026
Reply from iSmartgate
Thank you so much for the 5-star review, Krishen! We’re delighted to hear that your iSmartGate has worked seamlessly for so long, and that our support team were able to quickly identify the issue and help you get everything back up and running.
Great product
Great product and very responsive customer service.Had some trouble with the gate sensor but support helped resolve quickly.
29 December 2025
Reply from iSmartgate
Thank you so much for your kind words, Bjoern! We’re thrilled to hear that you’re happy with the product and that our support team were able to quickly help resolve the issue with your gate sensor. Your feedback means a lot to us!
Excellent support
29 December 2025
Reply from iSmartgate
Thank you for the positive review! We truly appreciate your feedback and are glad to hear you had a positive experience.
Needed support when I changed wifi…
Needed support when I changed wifi network. Fantastic email response. Quick and v clear advice.
24 December 2025
Reply from iSmartgate
Hi John. Thank you for taking the time to leave a 5-star review! We’re glad our team could provide quick and clear support. Your feedback means a lot to us!
Fantastic and responsive support!
Had a problem with the open/close magnetic gate sensor. Wrote to support, had a back and forth and a new sensor was on its way. No issues.
22 December 2025
Reply from iSmartgate
Thank you for sharing your experience! We’re glad we could get a replacement sensor to you quickly and resolve the issue. Your feedback means a lot and helps us continue improving our service. We’re really grateful for your trust in us!
A great product and excellent technical support.
I bought the iSmartGate for my garage door and didn't know how to install it. I sent photos of the garage door motor and they quickly sent me the electronic configuration for installing it with my door. Thank you so much for your help. It's a fantastic product. It works wonderfully with the mobile app. Now I can open and close the garage door remotely from anywhere using my phone. It also shows me the door's status and sends a notification every time it opens or closes. It's perfect. Thank you.
10 December 2025
Unprompted review
Reply from iSmartgate
Thank you for choosing iSmartGate and for your wonderful feedback, Roberto! We’re delighted that both the product and our support met your expectations. We’re always here if you need us!
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