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Rated 1 out of 5 stars

After trying to chat with their bot, with no avail, I saw that it was free to pick up. I arrived there and initially it was okay. Until I got to the counter. The attendant was rude and arrogant.... See more

Rated 5 out of 5 stars

Excellent fast service.Instant reply for any query on whatsapp. Specially for international customers that calm , humble and friendly counsellor named Ash helps you all the time by sending more detai... See more

Company replied

Rated 5 out of 5 stars

Where do I start? Such a great company and communication is on point. They respond to questions within minutes and delivery always turns up next day 100% recommended I can vouch for Ash on WhatsApp.... See more

Company replied

Rated 1 out of 5 stars

The order arrived with many items substituted for alternatives. Other items were not in stock and they calculated the refund wrong. Emailed them at end of December and again more recently. So far no r... See more

Company replied

Company details

  1. Cell Phone Accessory Store
  2. Battery Store
  3. Drives and Storage Service
  4. Telecommunications Service Provider

Written by the company

Mobile Phone Parts & Accessories Wholesale Supplier. iShine is one of the leading companies in the mobile phone parts and accessories, replacement parts supplier in the UK. The company also holds the stock of Samsung, Huawei, and Apple genuine and replacements parts in the UK. The company offers premium quality products at the market competitive prices. Happy to help you, from Start to End: our company feels proud to offer unparalleled customer care services. If the customer needs any help before purchasing. Just simply stay in touch with a team of experts and they will guide you in a better way. Our experts will be happy to help you even aftersales until the product is dispatched.


Contact info

2.9

Average

TrustScore 3 out of 5

127 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Avoid at all cost

After trying to chat with their bot, with no avail, I saw that it was free to pick up. I arrived there and initially it was okay. Until I got to the counter. The attendant was rude and arrogant. I wanted to buy two screens but they only had 1, whereas online they had several.

He told me that he will take payment in store but was unhappy about shipping cost not paid.

After being on the phone for several minutes, he proceeded to refuse to sell to me unless I ordered online.

He was racist and exist. My experience was ridiculous. Will not be buying from them ever again. Avoid at all cost.

7 November 2025
Unprompted review
Rated 3 out of 5 stars

iShine Trade offers generally reliable…

iShine Trade offers generally reliable service with timely deliveries and good quality products. Communication is efficient, and their support team is cooperative and attentive, often assisting through WhatsApp. Though my experience has been mostly positive, occasional issues with online payment tools require alternative methods like PayPal or BACs. Overall, a decent experience that meets expectations.

20 November 2024
Unprompted review
Rated 5 out of 5 stars

Great Services from them all the time…

Great Services from them all the time very reasonable and quick support always there to help wide range of Vapes,chargers other mobile products like headphones,Screen,cases and screen guards

Been using them for quite a good time and will continue doing so...

All the best

18 October 2022
Unprompted review
Rated 1 out of 5 stars

Worst customer service in the world!

Worst customer service in the world!

Honestly this is the worst customer service I’ve ever received in my life.

I went there many times and they served me before.

I went there today and they asked me for my ID.

All I wanted was some vapes, bare in mind I’m 27 in July.

They then told me that we won’t serve you.

You need to have a shop.

What a joke!

17 April 2022
Unprompted review
Rated 5 out of 5 stars

Regards to disposable vapes

Regards to disposable vapes, service and support by Ash from iShine is amazing. Very talented, flexible and prompt deliveries with high customer service. Would highly recommend!

29 March 2022
Unprompted review
Rated 5 out of 5 stars

I have used Ishine for many purchases…

I have used Ishine for many purchases over the past 8 years and they are always reliable and honest. Any problems I have ever had with faulty screens, which you always get in the industry, are sorted out quickly and efficiently.

24 March 2022
Unprompted review

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