iScooterGlobal.eu Reviews 

Fast shipping of the ordered battery.Battery is new and work very good in my Iscooter I9max.

Poor customer service

My ix3 scooter isn’t working

Customer service is asking me plenty of questions and demands regarding repairs I could make on my own even taking a multimeter to take measures

Scooter can’t even start, I’m just asking for a full refund period

They keep telling me we need to make further verifications concerning my case

They even offered me 160 CAD$ even though it never worked

After that they want to offer me 400 CAD$ and keep the scooter .

It’s not even working what part don’t they understand

I want a full refund poor customer service

Can’t even speak with a superior on the phone they’re always directing me to the web customer service

I would not recommand this company period

My experience is Great, and i was heard and seen when i met a "hickup", and was also met with understanding and help after the purchase.
My new W12 is wonderful, and with a broken back, i can only ride on my feet, so i feel life can begin again. :) Thanx to the new one at iScooter, who kept in touch after. Happy summer holidays, from Tromsø (Norwegen)

Everything. Like really???? I made an orded of 3 items all together. There are 3 different shipments from China!!!!!!!!!!!!!!!! Dates do not fit, you are really disturb me and my family with unclear delivera dates and I will never order again from your company. Very pissed of!!!!!!!!!!!!!!!!!

I ordered a replacement part from the company. I received the handlebar stem intact and in safe packaging. The product is exactly the same as the factory one, the replacement and installation are not too complicated, with a little skill (due to the cables running inside the stem) it can be solved individually, no need to contact a specialist. I thank the support staff for their helpfulness and attitude, the scooter works perfectly after the replacement.

Facilita pagos flexibles y brinda promociones, todo muy claro.

When my scooter broke , they are very cooperative they sent to me the parts that I needed.

I don't receive a piece of response about my ask of invoice with my order...

🇮🇹 Recensione in italiano

Ottima esperienza con iScooter Global.
Ho avuto un piccolo problema e il ricambio necessario non era inizialmente disponibile sul sito, ma il servizio assistenza si è dimostrato subito disponibile e professionale. Hanno provveduto rapidamente a farmi arrivare il pezzo direttamente dalla casa madre, permettendomi di risolvere tutto senza difficoltà.
Un’azienda seria, affidabile e molto attenta al cliente. Consiglio assolutamente iScooter Global sia per la qualità dei monopattini che, soprattutto, per l’assistenza post-vendita.

🇬🇧 Review in English

Great experience with iScooter Global.
I had a minor issue and the replacement part was not initially available on the website, but the customer support was extremely helpful and professional. They promptly arranged for the spare part to be shipped directly from the manufacturer, allowing me to fix the issue without any problems.
A reliable and trustworthy company, with excellent customer service. I highly recommend iScooter Global both for their scooters and for the efficiency of their after-sales support.

I’m extremely happy and satisfied with my recent purchase from iScooter. The customer service was excellent, with very quick responses. I was particularly impressed with how efficiently they handled my queries. I would definitely recommend them and would happily buy from them again in the future.

I bought the iScooter 8 for around €190 with a discount code. It’s advertised as having a 350 watt motor, but it clearly isn’t!! even a slight incline causes a noticeable drop in power. Another issue for me is that after fully charging the battery, I tried to ride about 10 km but couldn’t even make it 8 km before it ran out. I suspect the claimed 20 km range is only achievable at walking speed on perfectly flat roads. I’d recommend this product only for very short rides (1–2 km) on flat terrain. Considering the price, which is low but not negligible, I expected a bit more.. especially given the advertised motor power, which is definitely overstated. I wouldn’t buy it again… pity!

Super 👍 strong And fast delivery as They Said, happy

I bought an electric scooter a couple of weeks ago that unfortunately didn’t arrive. The delivery driver didn’t do his job properly, which isn’t the company’s fault. However, I was still left without my scooter. The company was extremely helpful in finding a solution and promptly sent me a new one. I’m really grateful for their professional and quick assistance!

It is very important for a company to have after market service...
On iscooter i found a unique service and people that working there their responce was fast enough!!!!
Thanks a lot
Theodoros Fotiadis

Had some issues at the start but was resolved after a day or two and I have to say the scooter is great value for money will review again after a few days of use as I only received my W6 yesterday.

After a month of use the scooter does not do 35km top speed it also goes nowhere near 40km, I'm lucky to get to work and back home which is 5.2km each way the battery is gone so I'm taking two stars off my review for the specs not been true and I don't think I'd be ordering again from this company I've stopped using the scooter all together because it's cheaper to walk to work then keep charging the scooter every day I bought the scooter thinking I'd get add least two days or more before charge I only use Eco mode so to get 40km you'd want to be using the 6km mode

Uses some awful discount popup to make people sign up for spam 🙄

Nice comfortable, easy for transportation

I purchased an ix5s a couple of months ago. Quality and build is excellent. Great communication from iscooter. A replacement part was sent without any problem. Very pleased so far. Thank you!