Correct items delivered on time in good condition. Website fine except when paying. Need to select 'Evalon card' to pay with Visa. Who has ever heard of that? Reply from company now received explain... See more
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Review summary
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Reviews shaping this summary
Very quick delivery - bought a few differing designs & once decided upon type, order the amount needed for 3 bootroom cupboards, which we'd re-painted & wanted to change the existing handles on. The... See more
Company replied
Items supposed to be delivered by DP Express yesterday (Friday 8/May). As of 2:00pm today (Saturday 9/May) I have neither received anything or heard from anyone as to why not delivered!! I sent... See more
Company replied
Sarah in Sales could not have been more helpful. I ordered various knobs and handles and needed special screws. Sarah identified what I needed from my lay description, provided the part number and sor... See more
Company replied
Company details
Written by the company
We are Ironmongery Plus Ltd, a trusted UK supplier of architectural ironmongery, door hardware, and building supplies for trade professionals and homeowners. Our range includes high‑quality door handles, hinges, locks, latches, window fittings, and security hardware, supporting residential, commercial, and industrial projects. We focus on reliable products, competitive pricing, and excellent customer service. Through our website, customers can easily find fire‑rated door hardware, stainless‑steel door furniture, cabinet fittings, screws, fixings, and a wide selection of specialist ironmongery. Every product is chosen for durability, performance, and compliance with modern building standards. Our mission is to provide a smooth, dependable buying experience for builders, joiners, property developers, and DIY customers. Whether you’re working on a large construction project or a small home improvement job, we aim to be your trusted source for quality hardware, expert guidance, and great value. We appreciate every customer who chooses Ironmongery Plus Ltd and work hard to deliver a service you can rely on.
Contact info
Unit 20, Inchwood Park , EH48 2FY, Bathgate, United Kingdom
- 0131 605 0141
- Info@ironmongeryplus.co.uk
- ironmongeryplus.co.uk
4.8
Excellent
532 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Fantastic item
Fantastic item. Prompt shipping and hassle-free return or refund process (my error - incorrect size).
10 January 2026
Unprompted review
Reply from Ironmongery Plus Ltd
Hi Patrick, thanks for the review. It is much appreciated!
We are pleased that that you found it easy to communicate with us.
Best regards, Ironmongery Plus
Highly Recommended
Fantastic service and comms with this company. Order was delivered well packaged and speedily. Items exactly as described and I am over the moon with them! Thank you Ironmongery Plus
8 January 2026
Unprompted review
Reply from Ironmongery Plus Ltd
Hi Sarah, thank you for taking the time to review us!
We are so pleased that you had a good buying experience with us, and look forward to helping with your ironmongery needs into the future.
Best regards, Ironmongery Plus
I made an order had a swift response to…
I made an order had a swift response to say what I required was out of stock and wouldn’t arrive in time for my builders. The order was refunded straight away and I’m really sorry that I haven’t been able to purchase from you this time. However, on the basis of how I have been so fairly treated in a fair helpful and efficient manner that I would highly recommend this firm. Thank you to Micheal.
9 January 2026
Unprompted review
Reply from Ironmongery Plus Ltd
Hi Keith, thank you for taking the time to leave a review. It is much appreciated! Providing the best customer service that we can is a key business driver for us. We recognise that it is mutually beneficial - in that it helps us generate happy, returning customers.
We are sorry that we could not meet your requirements this time, but will do our very best if you give us the opportunity to provide your ironmongery next time!
Best regards, Ironmongery Plus
Reply from Ironmongery Plus Ltd
Hi Steve, glad to hear that you had a good buying experience with us. Thank you for the review.
Best regards, Ironmongery Plus
Great service and quick delivery of the…
Great service and quick delivery of the items!
25 November 2025
Reply from Ironmongery Plus Ltd
Hi Stacy, Thank you for leaving us a review. It is much appreciated!
We are glad that you had a good buying experience with us, and we look forward to seeing you again soon.
Best regards, Ironmongery Plus
Reply from Ironmongery Plus Ltd
Hi John, many thanks for taking the time to review us. It is much appreciated. We look forward to seeing you again soon.
Best regards, Ironmongery Plus
Reply from Ironmongery Plus Ltd
Hi Trevor, so sorry to hear that. Please let me investigate, and I'll get back to you as soon as I can.
Best regards Jim Edgar Director Ironmongery Plus
Hi Trevor, our delivery partner has actually tried twice to find your address, but failed. My colleague has telephoned you, and left a message for you to call us back so that we can provide them detailed delivery instructions. Sorry for the inconvenience, and hopefully this will be resolved very soon.
Best regards Jim Edgar Director Ironmongery Plus
Reply from Ironmongery Plus Ltd
Thank you David for taking the time to review us. It is much appreciated, and we look forward to seeing you again soon.
Best regards, Ironmongery Plus
Great experience
Great product. swift delivery and no fuss return/refund (my mistake - wrong size)
27 October 2025
Reply from Ironmongery Plus Ltd
Hi Stuart, thank you for taking the time to review us. Customer service is a key business driver for us, and we are glad that you had a good buying experience. We hope to see you again soon!
Best regards, Ironmongery Plus
Reply from Ironmongery Plus Ltd
HI Radu. Thank you for the review. It is appreciated! We look forward to seeing you again!
Best regards, Ironmongery Plus
Reply from Ironmongery Plus Ltd
Hi Brian, thanks for the review. We aim to please. Customer service is our number one priority!
Best regards, Ironmongery Plus
Reply from Ironmongery Plus Ltd
Hi Brian, thank you for the review. I will ensure that the team see it. We are glad that you are pleased with our product and service, and hope that you might choose us again in the future!
Best regards, Ironmongery Plus
Excellent choice and super fast…
Excellent choice and super fast delivery - will be using them again soon. Well trusted and would reccomend
25 September 2025
Reply from Ironmongery Plus Ltd
Hi Llyod, thank you for taking the time to review us. It is much appreciated. We are very pleased that you had a good buying experience with us, and we hope to se you again soon!
Best regards, Ironmongery Plus
Reply from Ironmongery Plus Ltd
Hi Anne, thank you for taking the time to review us. It is much appreciated!
We are pleased that you had a good buying experience, and hope that you may consider us for your next ironmongery purchase.
Best regards, Ironmongery Plus
Fantastic service from these guys in…
Fantastic service from these guys in Bathgate. The lock in my UPVC door broke, and they were right on the case. Fast delivery, and the door is working great. Thanks, guys!
30 August 2025
Unprompted review
Reply from Ironmongery Plus Ltd
Hi Jock, thank you for taking the time to review us. It is much appreciated. We really do pride ourselves on providing the best customer service that we possibly can, and it is gratifying to hear that it is appreciated! We look forward to satisfying any other ironmongery needs that you may have in the future.
Best regards, Ironmongery Plus
Reply from Ironmongery Plus Ltd
Hi Cindie, thank you for taking the time to review us. We are glad that you had a good buying experience with us , and hope to se you again soon!
Best regards, Ironmongery Plus
Great customer service
Great customer service from this company. Phoned to update on a delivery. How many companies do that these days?
30 July 2025
Reply from Ironmongery Plus Ltd
Hi Steve, thank you so much for taking the time to review us. It is much appreciated!
Providing the best customer service that we possibly can is one of our key business drivers.
We do this, not just to benefit you the customer, but because we believe that if we deliver good customer service we may get repeat business.
It is a win-win for everyone!
We are pleased that you had a good buying experience, and I will be sure to make the team aware of your review.
Best regards, Ironmongery Plus
This was my 1st experience with this…
This was my 1st experience with this company and I found them very helpful,very informative:the items I ordered were excellent and delivered on time . I would recommend people to use this company.
28 July 2025
Reply from Ironmongery Plus Ltd
Hi Kim, thank you for your review. We are always pleased to offer advice and guidance to help ensure that you get the correct ironmongery. We are pleased that you had a good buying experience with us, and we look forward to seeing you again!
Best regards, Ironmongery Plus
Used for the first time last week to…bus step ladders
Used for the first time last week to buy strep ladders and they were fantastic. Dealt with Drew who could not have been more helpful. Highly recommend them.
16 July 2025
Unprompted review
Reply from Ironmongery Plus Ltd
Hi Stuart, thank you for your review. It is much appreciated! Providing the best customer service we can is one of our key business drivers, and it is gratifying to hear that it is appreciated!
Best regards, Ironmongery Plus
Good Prices, honest company and fast delivery
First time using this company but I'll definitely use them again. Prices were very competitive, they were efficient on the phone and their delivery was prompt - on top of that they said that I didn't need to pay for next day business delivery with my particular order and requirements when they could easily have said nothing, so they're honest too. I was impressed - thank you.
17 July 2025
Unprompted review
Reply from Ironmongery Plus Ltd
Hi Isabella, thank you for taking the time to review us. We like to think that our prices are competitive, and we are very pleased that you had a good buying experience with us. We look forward to seeing you again!
Best regards, Ironmongery Plus
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