Ironbeam Futures Reviews 225

I've been trading with Ironbeam for several months now. I'm very impressed with their competitive pricing and reliable execution. The platform is intuitive and easy to navigate.

Ironbeam is the perfect platform for beginner traders like me. The interface is user-friendly and the support team is always available to answer my questions. I feel confident and comfortable trading with Ironbeam.

Exceptional customer service, solid platform, best futures broker out there hands down.

Nothing good to say

I didn't have any trouble getting connected to Live (CQG) data.

Worst ever experience with broker company. If you starting to ask questions, you treated as a fraudulent person.

Online support can just close chat while you trying to ask questions.

upd:
1. You telling not true. It is Ironbeam account. I was logged into to my account via ironbeam.com, when it was active. I asked questions via online chat and was recognised as a client.
Below are funding instructions:
Bank: BMO Harris Bank
111 W. Monroe St.
Chicago, IL 60603
ABA #: 071-000-288
Swift Code: HATRUS 44 (for international wire use only)
Credit: Ironbeam, Inc.
141 W. Jackson Blvd #2600
Chicago, IL 60604 USA
Ironbeam Bank Account Number: 3031226

2. Your support stuff tells me via online chat that I am fraud (whatevery it means).
I asked you by phone call what was meant by "fraud". No answer, only "blablabla".

3. Your sutuff quitting chat leaving questions unanswered (chat nickname larry.mcerlean). Investigate better. You sitting right beheind each other physically, in the office (your company staff tell this via phone call). You exactly know what is wrong and was able to help, but you decided just get rid of me and my questions.

4. NONE of my email to your company "clientservice" was answered. NONE.

I have chat transcript, account screenshot. I will provide it to trustpilot staff if required.

Trustpilot is review website. This is my review. You can agree it or disagree, but it is my review.

Now I know that even is USA you should carefully choose broker company.

upd:
How you know it is not on my name if account is not in your company? Really funny. Account was opened in your company but it was not opened in your company. World should collapse on this words.

Anyways, I have full right to represent that person and act from her name. Power of attorney and apostille for it will be provided upon request.

upd:
You still have not commented behaviour of your client support team.

Worst customer service. If you call the phone some guy picks up the phone probably from his bedroom or something and does not give you a chance to speak and directly asks you for your account number so he can transfer you to the person who is handling your account. The guy named Brent is abrupt as well. Never bothers to respond to emails even after several follow ups. I want to deposit funds and trade with ironbeam, but based on my experience with their customer service they look very shady to me especially after reading others' reviews about withdrawal delays etc.

The broker is good but the daily statement only being available without a download option is a downside. Having a monthly statement option with a download option would be much more helpful for filing income tax purposes.

Reliable broker!
Best costumer service!

Support needs to be better can be improved to a great extent. Otherwise platform is good for trading

Fast service to open the account. Any question got a clear answer in the same day with all the clarification you might need. Happy with them, full transparency and professional team.

Thank you

Mike is great to work with and is very knowledgeable and responsive.

Mike Murphy is a great person very very helpful

Mike was very helpful. I look forward to working with him (and the whole team) going forward.

The people at Ironbeam are always very helpful.

support is not well , they said 24/7 support but i want reply for atleast 5 hours, this is not good for for traders

I love the potential for this broker and how everything should work being that it’s cloud based. I was looking to use this broker’s mobile app and web based trading, while away from my home office which I use NT8. But for a broker who, has all 3 types of trading available I’m not convinced that the mobile or convenience is really there. The rep I’m talking to (Alex) is slowly loosing my confidence for the mobile and web based trading. So idk if this broker isn’t putting effort into the mobile app efficiency. Every time I speak or tell him my plans he pushes the platform…or tells me how the mobile may not work or something/may be slow/internet connection…yea that’s the obvious. I trade options swing and day trades using Think or Swim mobile app, been doing it for years…matter of fact TD Ameritrade encourages app usage. I day trade some things on MT4’s mobile app..no issues! Now Alex is definitely pushing the Application process. Wanting you to join and sign up and he’s definitely keeping in contact with concerns. Like currently I just signed up and got the email saying the account is made but for some odd reason when I attempt to log in it freezes for about 5 mins and then says connection lost (mobile and web). The reply…internet connection, however ToS app working smoothly as well as MetaTrader. Now I’m not gonna just give up on the potential in Iron Beam I definitely can see it. But my personal opinion is the “whole package” of this company is not developed enough yet. Don’t focus on getting that initial fee, instead focus on the quality of your server based idea, so that I don’t just close the app and open another app and do the same thing better. A lot of people are trading mobile, using bracket orders and other various ways of trading. So don’t let a little effort created mobile app be a potential downfall.

I really like the spreads and the trading tools!

Dear Ironbeam team,
Need to know whether Indian citizens can trade Futures market from Ironbeam account?