Iris & Violet Reviews 

Prompt delivery, beautifully packed

Excellent service

Iris & Violet in Stamford offers outstanding customer service. The staff are friendly, attentive, and always willing to help. Shopping here feels personal and enjoyable, and the quality of both products and service is consistently excellent

A breeze to order and very quick (and beautifully wrapped) to arrive. Perfect top that was true to size. Great value too.

Great customer service online - prompt delivery and sadly on this occasion a prompt refund as I didn’t suit the dress!
But a great way to shop independently.

Easy use of website for online order. Prompt delivery. Product beautifully wrapped in tissue paper 😊

I absolutely LOVE shopping with Iris & violet. Whether it’s in one of the stores, or online (mostly online due to the distance). All shop members are wonderful to interact with, and the stores are light bright and airy with gorgeous clothes and homewares. I love that they offer free gift wrapping - such a great service and saves me a job too!

Excellent service
Beautifully wrapped. All ready to gift.
Thank you

Easy ordering and returns. Lovely staff

I bought three jumpers online but only one was suitable returned the other two in store. Had no issues and really friendly service. Love this store

Super service, delivery and quality different clothing products. An easy and quick return & refund for a couple of items thst weren't suitable for me.

I have just discovered this shop, staff are so friendly and clothes are very stylish and good quality.

We were walking Iris and Violet one evening and I spotted a nice jacket in the widow display which invoked approving noises from Amanda......I made a not to look online but life got busy so it was a couple of weeks before I had the opportunity.....when I did I wasn't sure which jacket it was so I thought I would call the Cambridge shop....Claire was very pleasant and patient and helpful in helping me too identify the jacket to a point where she suggested she spoke with her colleagues and called me back. Thankfully her colleague takes photographs of her window displays so the jacket was identified and after help with sizing the jacket was purchased arriving in a few days.....it was supposed to be a birthday present but that's 4 weeks away and it was chilly tonight ......Sooo lots of glee and appreciation from Amanda and a big hug for me......The perfect Retail experience....Thank you!

Lovely selection, great prices & friendly staff. My size was not in stock but the other store had it and it arrived the next day!! Excellent service. See you soon - thank you!

Easy to use website. Quick delivery. Excellent service from start to finish.

The customer service is excellent, the trousers arrived really quickly and were beautiful, but they were so small! It said on the website that the medium was the equivalent of a size 10-12 - there’s no way that’s true, so I need to return them.

First time shopper. Great service, great price, great communication. Item arrived beautifully wrapped as it was a present and I requested it and was well-packaged. I get the feeling that this is a very professional company and I will certainly be buying from them again.

Website clear - accurate colours quick response, speedy postage, good communication.