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3.1

Average

TrustScore 3 out of 5

6 reviews

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Rated 1 out of 5 stars

New Damage from Unfinished Repair

I brought my phone (13 mini) to iRepair in Heraklion for a battery replacement. They accepted the job, agreed price and timing, then called to refuse, citing "high risk" of cracking the screen - despite having given me the same risk-warning before we even entered into the repair agreement, which I accepted. When I got the phone back the top-left of the OLED was partially detached/ loose - damage that wasn't there before. Their refusal after accepting the job is itself a breach of Greek law; under N.2251/1994 (Art.8) and Civil Code Art.288 a repairer must perform with due care or remain liable for any damage. I have now contacted their superiors to see if hopefully we can resolve this, by finishing the repair; I will update my review accordingly, if the matter is resolved. In the meantime, please beware of the risks!

8 August 2025
Unprompted review
Rated 1 out of 5 stars

They repaired what was broken but broke something different..

I brought my iPhone 8 here for repair; the touchscreen and display were cracked but it was still perfectly usable - no other issues at all.

After the repair for 110€ my iPhone does whatever it wants.. random "ghost taps" on the display without me even touching the phone are now a common occurence (e.g. it just deleted a text I wrote, that was highlighted to copy it, while proof reading) and the top right of the touchscreen doesn't respond anymore at all sometimes.

16 October 2021
Unprompted review
Show reviews in all languages. (6 reviews)

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