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I ordered a Louet E Spinner from Irene textile in Quebec Canada March 28th 2026. It arrived broken. Asked multiple times for a refund. Merchant refused. Started a Chargeback with credit company. Irene Textile is disputing my chargeback. It's now June. The E-Spinner cannot function because it's damaged.
This is the worst customer experience I've ever had. Avoid online purchases from Irene Textile.
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