irelandbattery Reviews 

618
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quality of the products, noting that batteries are genuine, fit perfectly, and perform as expected, often lasting longer than original ones. Many also highlight the excellent service, including prompt delivery, well-packaged items, and the helpful inclusion of tools for installation. However, some customers experienced issues with their orders, including batteries that did not work or were not recognized by their devices. A few other people also felt that delivery times were longer than expected, or that tracking information was inaccurate, leading to disappointment.

What people talk about most

Product

People report positive experiences with product, often highlighting that batteries arrive promptly, work... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many praising the prompt and... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the product's... See more

Order

Consumers find the ordering process to be ambiguous, with many reporting positive experiences such as easy... See more

Service

Clients share positive opinions on service, with many reviewers highly recommending the company for its... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service. The BMW battery arrived genuine and included a handy kit to open the car key, making it easy to replace myself. Saved a fraction of the price compared to what key replacement compan... See more

Company replied

Rated 5 out of 5 stars

Hello !!! New update after I unpacked whole thing it was two little screwdrivers attached into so great thing well done guys !!! Give you max RATE !! So my replacement shipment just arrived fir... See more

Company replied

Rated 5 out of 5 stars

Ordered 7.6V 60Wh Dell Latitude 7490 Battery Replacement. Order went through the battery was ship from Germany to Ireland 5 working days. The battery was in good shape the package was well packed with... See more

Company replied

Rated 5 out of 5 stars

Bought an a replacement battery for Asus Rog Zephyrus M series laptop. Price is good compared to other alternatives. Packaging was safe, delivery was smooth and on time. Battery itself fit perfectly i... See more

Company replied


Company details

  1. Battery Store

Written by the company

Irelandbattery.com specializes in batteries. We stock batteries for main brands, accept one-month unconditional Return & Refund, and provide a 1-year warranty.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

618 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(618)

153 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to place an order

Easy to place an order. There are two types of batteries fo my model of the laptop, which I was unaware of, however with the very good info on the WEB site I was able to order the correct one. Fast shipping, somewhat slow delivery by the post.
Installed and it works well.

10 September 2025
Unprompted review
irelandbattery logo

Reply from irelandbattery

Dear Janusz Sikora,

Thank you for taking the time to share your experience with us. We're glad to hear that our website information helped you choose the right laptop battery and that the installation process went smoothly.

We're glad to hear that the battery is performing well! We also appreciate your feedback on the shipping speed—while we ship quickly, we understand that postal delivery times can sometimes vary. Your feedback helps us continuously improve.

Thank you again for your trust and we look forward to serving you again in the future.

Sincerely,
irelandbattery.com Team

Rated 5 out of 5 stars

Excellent

Excellent service.

29 August 2025
Unprompted review
irelandbattery logo

Reply from irelandbattery

Dear Majid,

Thank you so much for your feedback! We’re delighted to hear that you were pleased with our service. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations.

We truly appreciate your support and look forward to serving you again in the future.

Warm regards,
irelandbattery.com Team

Rated 1 out of 5 stars

Im still waiting for the cable

Im still waiting for the cable, 3 weeks now, terrible service. Not Happy

5 September 2025
Unprompted review
irelandbattery logo

Reply from irelandbattery

Dear Richard,

We are truly sorry to hear that you have not yet received your cable after three weeks. We completely understand your frustration, and this is certainly not the experience we want our customers to have.

Our after-sales team will contact you directly by e-mail to investigate the status of your shipment and provide you with a quick solution. If the package has been lost in transit, we will arrange for either a replacement or a full refund right away.

We sincerely apologize again for the inconvenience and thank you for your patience while we resolve this for you.

Best regards,
irelandbattery.com Team

Rated 5 out of 5 stars

Quick and Easy

Arrived within a week and is working perfectly

20 August 2025
Unprompted review
irelandbattery logo

Reply from irelandbattery

Thank you for your feedback! We’re glad to hear your order arrived quickly and is working perfectly. 😊

Rated 5 out of 5 stars

Very happy with the hole ordering…

Very happy with the hole ordering experience, arrived in good time and really well packed, I would highly recommend using irelandbattery.com

3 September 2025
Unprompted review
irelandbattery logo

Reply from irelandbattery

Dear John King,

Thank you so much for sharing your experience with us! We’re delighted to hear that you are happy with the entire ordering process and that your package arrived quickly and securely.

Your recommendation means a lot to us, and we truly appreciate your trust in irelandbattery.com. We’ll continue working hard to provide the best quality products and service.

If you ever need assistance in the future, don’t hesitate to reach out — we’ll be more than happy to help.

Warm regards,
IrelandBattery.com Team

Rated 1 out of 5 stars

Chinese not Irish company.

So firstly Irelandbattery.com is a Chinese company not Irish.

My battery despite being locally in stock has been 10 days in transit so far. Now as I live in Ireland I could have walked there and collected it by now several times over.
The tracking details show it's in Germany, or Holland depending on what bit I read.

I have a frustrated customer and either there are some amazingly false reviews on here or it's amazingly coincidental that every Irish purchaser I have talked to about this company has had similar experiences.

I can't honestly say I expect this battery to ever arrive, and if it does it's probably going to be a cheap knock off masquerading as a genuine part. Very disappointed and I won't ever be using them again.

31 August 2025
Unprompted review
irelandbattery logo

Reply from irelandbattery

Dear Customer,

Thank you for taking the time to share your feedback, and we are truly sorry for the frustration caused.

We would like to clarify two important points:

1. About our company and warehouses
Our head office is located in Hong Kong, which we clearly mention on our “About Us” page. However, in order to provide better service and faster delivery, we have set up local warehouses in many countries, including Ireland, United Kingdom, France, Germany, Spain, Portugal, Czech Republic, Hungary, Netherlands, Sweden, Denmark, Italy, Switzerland, Belgium, Poland, Australia, the United States, Canada, and Hong Kong.

For every order, we adopt the principle of dispatching from the nearest available warehouse based on real-time inventory. This means your item may ship from a nearby European warehouse (e.g., Germany or the Netherlands) if the Irish stock was not available at the moment of your purchase.

2. About the delivery time
We completely understand your concern regarding the transit delay. Unfortunately, sometimes parcels may be rerouted between European hubs (such as Germany or the Netherlands) before reaching Ireland. This can add unexpected time to delivery, and we sincerely apologize for the inconvenience it has caused you.

Please rest assured that all of our products are tested and covered by our warranty policy. They are not cheap knock-offs, but carefully checked replacement batteries designed to be compatible with your device.

Your feedback is very important to us, and we will continue to improve our logistics and communication so that such situations are minimized in the future.

Thank you again for your patience and for giving us the chance to clarify.

Kind regards,
Irelandbatter Team
Joanne Roy, Manager

Rated 5 out of 5 stars

Fast delivery

Fast delivery, less than five days - while for my country it was advertised 15-20 business days.
Right product, it worked perfectly from the minute it was installed.
Transparent process and always knowing where the package is.

29 August 2025
Unprompted review
irelandbattery logo

Reply from irelandbattery

Dear Customer,

Thank you so much for your positive feedback! We’re delighted to hear that your order arrived even faster than expected and that the battery worked perfectly right from the start.

We always aim to provide a transparent shopping experience with reliable tracking and fast delivery from our local warehouses. It’s great to know this was reflected in your experience.

We truly appreciate your trust in us and look forward to serving you again in the future.

Kind regards,

Kind regards,
Irelandbatter Team
Joanne Roy, Manager

Rated 5 out of 5 stars

Great product, service and company

No problems from when ordered to delivery, delivery also very fast. Great company and great product

26 August 2025
Unprompted review
irelandbattery logo

Reply from irelandbattery

Wow, thank you for the fantastic 5-star review! ⭐

We're so happy to hear that everything was seamless—from your order to our fast delivery. It's our goal to make it that easy for every customer.

We truly appreciate you calling us a "great company" and are delighted you love the product.

Have a wonderful day, and we can't wait to see you again!

Sincerely,
The irelandbattery Team

Rated 5 out of 5 stars

Bought 3 batteries for Samsung Galaxy…

Bought 3 batteries for Samsung Galaxy Watch 4. I have installed all 3 batteries and they work perfect. Quick delivery and tracking which was great.

19 August 2025
Unprompted review
irelandbattery logo

Reply from irelandbattery

Hello,

Thank you so much for your feedback! We’re delighted to hear that all three Samsung Galaxy Watch 4 batteries are working perfectly and that you were satisfied with the quick delivery and tracking service.

Your support means a lot to us, and we look forward to serving you again in the future!

Best regards,

Sincerely,
irelandbattery.com Team

Rated 5 out of 5 stars

will now use again

I had a few issues with receiving the wrong battery with a bit of back and forth we eventually got it sorted.
I want to thank service for getting bk promptly. I wasn't the easiest to deal with but they were very professional, which I appreciate.
thank you

14 August 2025
Unprompted review
irelandbattery logo

Reply from irelandbattery

Hello, Dawn Cottam.

We sincerely apologize for the inconvenience this issue has caused you and completely understand your feelings. It was never our intention to cause delays or confusion.

To expedite this issue, please contact our manager directly via WhatsApp. This way, we can address your issue immediately without back-and-forth emails.

Our manager has contacted you via WhatsApp; simply reply!

Please send a text message with your order number, and one of our managers will assist you immediately to ensure you receive the correct battery or appropriate solution.

Thank you again for your sincere apologies for the inconvenience this has caused, and we will do our best to resolve your issue as quickly as possible.

Sincerely,
irelandbattery.com Team

Rated 5 out of 5 stars

All good

All good. Ordered on Sunday and received to Ireland the following Friday, which was exactly on time. Battery was well packaged and worked perfectly. Price was better than other well known sales sites.

15 August 2025
Unprompted review
irelandbattery logo

Reply from irelandbattery

Dear Valued Customer,

We are absolutely delighted to hear about your positive experience! 🎉

It’s fantastic to know that:
✓ Delivery exceeded expectations – from Sunday to Friday, right on schedule!
✓ Packaging met your standards – we take pride in ensuring products arrive safely.
✓ Performance was flawless – the battery works perfectly as intended.
✓ You enjoyed competitive pricing – offering great value is our promise to you.

We’re truly grateful for your trust and look forward to serving you again soon!

Warm regards,
irelandbattery.com Team

Rated 5 out of 5 stars

Great experience

Great experience. Battery came on time and as expected.

15 August 2025
Unprompted review
irelandbattery logo

Reply from irelandbattery

Dear Customer,

Thank you very much for your appreciation and for sharing your positive experience with our service. We are pleased to hear that you received your battery quickly and that it met your expectations.

We are always committed to providing efficient service and high-quality products, and your positive feedback inspires us to continue on this path.

We are pleased that the descriptions and photos on our website have helped you choose the right battery for your laptop. We always strive to provide clear and detailed information to facilitate your shopping experience.

Thank you again for your trust in us. If you have further questions or need assistance, we are always here to help.

Warm regards,
irelandbattery.com Team

Rated 4 out of 5 stars

11.4V 74Wh Dell 357F9 Battery Replacement - Got what I ordered

I won’t lie, I didn’t fully trust this website at first but as I was out of options, I took a chance buying from here, got exactly what I ordered, and sooner than I expected too. The only gripe I have is that the star head screwdriver that came with the new battery was too small and couldn’t be used to unscrew the old battery so I had to use my own screwdriver.

16 August 2025
Unprompted review
irelandbattery logo

Reply from irelandbattery

Thank you so much for your honest feedback! We're thrilled to hear that you received your order sooner than expected and that everything met your expectations.

We sincerely apologize for the inconvenience with the star head screwdriver—we’ll definitely look into this to ensure our included tools are the right fit for future orders. Your input helps us improve, and we truly appreciate it!

It means a lot to us that you took a chance on our store, and we’re so glad it paid off. If there’s anything else we can assist you with, don’t hesitate to reach out. Thanks again for your support!

Best regards,
irelandbattery.com Team

Rated 5 out of 5 stars

Successfully ordered 10.95V 65.7Wh…

Successfully ordered 10.95V 65.7Wh Apple MacBook Pro 13 inch A1278 (Early 2011) Battery replacement. The battery was ship from Germany to Ireland 5 working days. The battery was in good shape and the package was well packed with screwdriver. Overall, good experience. Let's hope battery will last long...

29 July 2025
Unprompted review
irelandbattery logo

Reply from irelandbattery

Thank you so much for your positive feedback! 😊

We're glad to hear that the battery arrived quickly and in good condition, and that you were happy with the packaging and tools provided.

We hope the battery serves you well for a long time — if you need any support in the future, feel free to reach out.
Thanks again for choosing us!

irelandbattery Team

Rated 5 out of 5 stars

Dell XPS 13 7390 battery

Dell XPS 13 7390 battery.
great price
great shipping arrived in a few days
tools in box as well
very good

2 August 2025
Unprompted review
irelandbattery logo

Reply from irelandbattery

Dear,

Thank you for taking the time to share your experience with our Dell XPS 13 7390 battery!

We’re thrilled to hear that:
✅ You found the price competitive
✅ Delivery was fast and met your expectations
✅ The included tools were helpful
✅ The battery meets your needs perfectly

Your satisfaction is our top priority, and feedback like yours motivates us to keep delivering great products and service.

Don’t hesitate to reach out if you need anything in the future—we’re always happy to help!

Best regards,
irelandbattery Team

Rated 4 out of 5 stars

Don't be fooled by the company name

Don't be fooled by the company name, but don't be put off buying either. The batteries seem to come directly from China even though the shipping is through Netherlands Post. Don't expect it quickly, I have ordered twice and both times they took about 3 weeks to a month to arrive but they were fine when they did. This would be a 5 star company if they could improve shipping times.

21 July 2025
Unprompted review
irelandbattery logo

Reply from irelandbattery

Dear,

We truly appreciate you taking the time to share your experience – both the praise and the constructive criticism mean a lot to us.

To clarify our shipping process:
Local & EU Stock Priority:
1. We always ship from Ireland/EU warehouses when inventory is available (typically 2-5 business day delivery)
2. Only when unexpectedly sold out do we use our Hong Kong partner warehouse (additional 7-10 business days transit)

Why You Saw Netherlands Post Tracking:
Even for China-sourced items, we use EU logistic hubs (like Netherlands Post) to:
1. Simplify customs clearance
2. Provide trackable EU-based shipping numbers

Your Feedback = Our Improvement Roadmap:
1. 40% increased EU inventory buffers to prevent cross-continental shipments
2. Partnership with DHL Express for all backup Hong Kong orders (target: <2 week delivery)

We’re honored you still rated our battery quality 5/5!

Grateful for customers like you who help us grow.

Best regards,
irelandbattery Team

Rated 1 out of 5 stars

Shocking company to deal with

Shocking company to deal with. I order a battery for my drill well over four weeks. There very slow to answer queries and when they do, they blame stocking issues. TBH I've given up on receiving it at this piont. I would of been quicker jumping on a plane and going to the Chinese factory where there made and bringing it back home. Word of advise don't buy from this company.

21 July 2025
Unprompted review
irelandbattery logo

Reply from irelandbattery

Dear Mr. Smith,

We sincerely apologize for the unacceptable experience with your drill battery order. You deserved better communication and faster service, and we’ve taken concrete steps to ensure this never happens again.

What Went Wrong & How We Fixed It:
Delay Causes:
• Unexpected stockouts in our Ireland/EU warehouses (despite forecasts)
• Over-reliance on Hong Kong backup inventory (+7-10 day shipping delay)

Immediate Actions Taken:
✓ Real-time inventory tracking implemented globally
✓ 24/7 multilingual support team now active (no more unanswered queries)
✓ Local fulfillment partnerships launching October (98% EU stock coverage)

Your Order Update:
• Tracking confirms delivery today

Rebuilding Trust:
If you’re willing to give us another chance, your next order will include:
→ Free expedited shipping (1-3 day EU delivery)
→ Priority customer support

Your feedback was painful but necessary – thank you for holding us accountable. We’re committed to earning back your trust.

Respectfully,
Joanne Roy, Manager
irelandbattery Team

Rated 5 out of 5 stars

Ordered 7.6V 60Wh Dell Latitude 7490…

Ordered 7.6V 60Wh Dell Latitude 7490 Battery Replacement. Order went through the battery was ship from Germany to Ireland 5 working days. The battery was in good shape the package was well packed with screwdriver. After fixing it, i charged it to full, removed the charger so far so good the battery is holding up to 4hrs and am still using without charging. Thank you so much i really appreciate.

18 July 2025
Unprompted review
irelandbattery logo

Reply from irelandbattery

Dear Customer,

We’re absolutely thrilled to hear that your Dell Latitude 7490 battery replacement arrived safely and is performing well! It’s fantastic to know that the battery holds up for 4+ hours and that the packaging (including the screwdriver!) met your expectations.

Thank you for highlighting our fast shipping from Germany to Ireland—we strive to make the process seamless, and feedback like yours keeps us motivated!

If you ever need assistance or future upgrades, don’t hesitate to reach out. Enjoy your renewed device, and thanks again for trusting us with your order.

Warm regards,
irelandbattery Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Great value for money.

15 July 2025
Unprompted review
irelandbattery logo

Reply from irelandbattery

Dear Customer,

Thank you so much for your kind words! We’re thrilled to hear that you’re satisfied with our service and found great value in your purchase. Providing quality at a fair price is always our goal, and feedback like yours motivates us to keep improving.

If you ever need anything in the future, don’t hesitate to reach out. We’d be happy to assist you again!

Wishing you a wonderful day ahead.

Best regards,
irelandbattery Team

Rated 5 out of 5 stars

Great selection of batteries at good prices

Great selection of batteries at good prices. Bought a laptop battery last year and now a generic battery for my Dyson V10. Nearly half the price of a Dyson branded battery and has considerably more capacity. Items have arrived within a week from the Netherlands each time.

14 July 2025
Unprompted review
irelandbattery logo

Reply from irelandbattery

Hi,

Thank you so much for your continued support and kind feedback!
We're thrilled to hear that both your laptop and Dyson V10 batteries have met your expectations in terms of price, performance, and delivery time.

Providing high-quality alternatives at fair prices is exactly what we aim for — and we're glad to know we've delivered.

Looking forward to serving you again in the future!

Best regards,
The irelandbattery Team

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