Injury Rehabilitation Care Centre (IRCC) Reviews 172

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and ability to put them at ease. Many people highlight the effectiveness of the personalized treatment plans and exercises provided, which significantly helped in their recovery and pain reduction. The service is frequently described as excellent, with consumers appreciating the attentive and caring approach from start to finish. However, some customers also noted an initial issue with an assigned appointment, which was promptly resolved by a very understanding customer service representative.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, knowledge,... See more

Service

People report positive experiences with service. Customers consistently praise the excellent care and... See more

Fitness

Customers had positive experiences with fitness, praising the effectiveness of the exercises provided. Many... See more

Customer service

Consumers consistently report positive experiences with customer service. Many reviewers highlight the... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers frequently mention feeling... See more

Based on these reviews

Rated 5 out of 5 stars

I had 5 sessions of physio at the Bamber Bridge clinic with username VM3. Each session went well, from the initial assesment Vedith took lots of information about my symptoms and was very gentle exami... See more

Company replied

Rated 5 out of 5 stars

From start to finish the service and expertise was excellent. VM3 understood the issues experienced and got straight to work in getting me a speedy and safe recovery. Coming from someone who has alway... See more

Company replied

Rated 5 out of 5 stars

Just completed 8 physio sessions with AZ1 and I'm blown away! After my recent car crash, I was struggling with whiplash and neck +back pain, but my physio AZ1 was amazing. He listened to my concerns... See more

Company replied

Rated 5 out of 5 stars

I was in a lot of pain following a car accident and could barely move my neck and lower back. The treatment I received was first class, the physio YS3 was very respectful and fully understood the issu... See more

Company replied


Company details

  1. Physical Therapist

Written by the company

At the Injury Rehabilitation Care Centre, we have been dedicated to delivering exceptional rehabilitation services since our founding in 2019. Our mission is to streamline the personal injury recovery process by collaborating with a nationwide network of experienced specialists and therapists across all disciplines. We currently operate in over 20 locations, offering high-quality Physiotherapy delivered by skilled practitioners, alongside remote Cognitive Behavioural Therapy (CBT) for added flexibility and convenience. Our approach is built on trust, transparency, and personalised support. We guide clients through every stage of their recovery, ensuring they have access to the care and resources they need. Whether it’s Physiotherapy, CBT, CT scans, or more complex treatment needs, our dedicated team is equipped to organise and coordinate care efficiently and cost effectively, no matter the nature or severity of the injury.


Contact info

4.9

Excellent

TrustScore 5 out of 5

172 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Great service.

Great service.

21 April 2026
Unprompted review
Injury Rehabilitation Care Centre (IRCC) logo

Reply from Injury Rehabilitation Care Centre (IRCC)

Thank you for the kind words.

Rated 5 out of 5 stars

Rana has been consistently very…

Rana has been consistently very professional, friendly and informative in aiding my recovery.

17 April 2026
Unprompted review
Injury Rehabilitation Care Centre (IRCC) logo

Reply from Injury Rehabilitation Care Centre (IRCC)

Thank you for a great review on Rana :)

Rated 5 out of 5 stars

Incredible!

From start to finish the service and expertise was excellent. VM3 understood the issues experienced and got straight to work in getting me a speedy and safe recovery. Coming from someone who has always been sceptical about physio, VM3 has dispelled any scepticism. I honestly can’t thank them enough!

16 April 2026
Unprompted review
Injury Rehabilitation Care Centre (IRCC) logo

Reply from Injury Rehabilitation Care Centre (IRCC)

Thank you for the kind review on Vedith :)

Rated 5 out of 5 stars

Vedith was very helpful in helping with…

Vedith was very helpful in helping with my current issue and an issue which transpired out of control since my accident. Very happy with the service.

14 April 2026
Unprompted review
Injury Rehabilitation Care Centre (IRCC) logo

Reply from Injury Rehabilitation Care Centre (IRCC)

Thank you for the great review, we are glad Vedith could be of assistance.

Rated 5 out of 5 stars

Wanna khan provided an excellent…

Wanna khan provided an excellent service and really support me with my post crash issues.

16 April 2026
Unprompted review
Injury Rehabilitation Care Centre (IRCC) logo

Reply from Injury Rehabilitation Care Centre (IRCC)

Thank you for the lovely review, we are glad Rana could help.

Rated 5 out of 5 stars

Physiotherapy after car accident


I recently completed a course of treatment at Amethyst Clinic for a shoulder and hand injury, and I honestly couldn’t be happier with the outcome.

From the very first session, the level of care and professionalism stood out. This was all thanks to Rana, who took the time to fully understand the nature of my injury, how it was affecting my day to day life, and what my goals were in terms of recovery. Rather than a one size fits all approach, the treatment plan felt completely tailored to me, which gave me a lot of confidence from the start.

Throughout the process, Rana explained everything clearly, from the cause of my pain to how each exercise and treatment would contribute to my recovery. I never felt rushed during appointments, and there was always a genuine focus on getting me back to full function rather than just managing symptoms.

What really stood out was his consistently positive attitude towards his work. Even when I was regrettably late to sessions, Rana remained professional and supportive, always making sure my needs were still fully met by the end of the appointment. He also took the time to give practical advice on how to continue progressing at home, with simple but effective exercises that made a real difference.

Thanks to Rana’s expertise and support, I have had a near complete recovery. I am now back to enjoying all the activities I did before the injury, especially going to the gym, without pain or limitation. That is something I was not sure would be possible at the beginning.

Overall, I would highly recommend Amethyst Clinic to anyone dealing with an injury or looking for high quality physiotherapy. Rana is a true credit to his profession and a model for how healthcare professionals should approach patient care. The combination of expertise, personalised support, and genuine commitment to outcomes makes a huge difference. A big Thank you to Rana and the team at amethyst.

14 April 2026
Unprompted review
Injury Rehabilitation Care Centre (IRCC) logo

Reply from Injury Rehabilitation Care Centre (IRCC)

Thank you for your kind words, we are so happy Rana was able to assist with your recovery :)

Rated 5 out of 5 stars

Would highly recommend

I had 5 sessions of physio at the Bamber Bridge clinic with username VM3. Each session went well, from the initial assesment Vedith took lots of information about my symptoms and was very gentle examining me. He provided me with sets of home exercise and plenty of advice on when not to push myself too hard but ovwr the weeks the regular gentle exercise had a really big impact on my injuries and pain levels. I would highly recommend, the clinic itself is very clean and private and has parking facilities. I was always seem promptly and on time.

5 March 2026
Unprompted review
Injury Rehabilitation Care Centre (IRCC) logo

Reply from Injury Rehabilitation Care Centre (IRCC)

Thank you for the lovely review! Glad Vedith could help you with your recovery :)

Rated 5 out of 5 stars

Daniel was very professional and…

Daniel was very professional and helpful and listened a lot . He gave me advice and stretches to do at home great service

13 April 2026
Unprompted review
Injury Rehabilitation Care Centre (IRCC) logo

Reply from Injury Rehabilitation Care Centre (IRCC)

Thank you for the great review, we are glad Daniel could help.

Rated 5 out of 5 stars

Great Treatment Provider

Ahsen (AZ1) was great. As well as providing treatment he also provided detailed information on self-managing in between sessions.

7 April 2026
Unprompted review
Injury Rehabilitation Care Centre (IRCC) logo

Reply from Injury Rehabilitation Care Centre (IRCC)

Thank you for the lovely review, we are glad Ahsen could help you :)

Rated 5 out of 5 stars

Good Stuff!

Really professional treatment. It really helped me with my recovery.

7 April 2026
Unprompted review
Injury Rehabilitation Care Centre (IRCC) logo

Reply from Injury Rehabilitation Care Centre (IRCC)

Thank you for the great review, we are glad Ahsen could be of assistance with your recovery :)

Rated 5 out of 5 stars

Swift response for physio after accident

Following my accident on Thursday, I was referred to IRCC for physiotherapy and they very swiftly booked an appointment for me for the following week. CR1 was very polite and had me booked in so quickly. I appreciate the swift response as the whiplash and clicking jaw from jaw displacement is very sore.

2 April 2026
Unprompted review
Injury Rehabilitation Care Centre (IRCC) logo

Reply from Injury Rehabilitation Care Centre (IRCC)

Thank you for the great review, glad Courtney could help :)

Rated 5 out of 5 stars

Fantastic service

Fantastic service, all team members so helpful.
Wouldn't hesitate to recommend them.

1 April 2026
Unprompted review
Injury Rehabilitation Care Centre (IRCC) logo

Reply from Injury Rehabilitation Care Centre (IRCC)

Thank you for your kind words.

Rated 5 out of 5 stars

It was a very good session with Dr…

It was a very good session with Dr Rana, i feel magical relief from the pain related to my car accident,

31 March 2026
Unprompted review
Injury Rehabilitation Care Centre (IRCC) logo

Reply from Injury Rehabilitation Care Centre (IRCC)

Thank you for the great review, we are glad Rana could assist.

Rated 5 out of 5 stars

Perfect and profesionalism

Hi
My name is Roma Darii
I come nearly two months ago wuth upper back pain after car accident and I had really very bad pain and I am really thankful to the physiotherapist name Rana.He is doing really great job and his sessions helped me to recover in 6 sessions to be 100% and to start my normal life to live how it were.

31 March 2026
Unprompted review
Injury Rehabilitation Care Centre (IRCC) logo

Reply from Injury Rehabilitation Care Centre (IRCC)

Thank you for the great review, we are glad Rana could assist.

Rated 5 out of 5 stars

Felt really confident with the…

Felt really confident with the exercises, helped alot, carrying on with exercises going forward to help with back.
Daniel made me feel welcome and has a lit of knowledge and expertise to help me move forward.
Thanks you

30 March 2026
Unprompted review
Injury Rehabilitation Care Centre (IRCC) logo

Reply from Injury Rehabilitation Care Centre (IRCC)

Thank you for the great review, we are pleased Daniel was of assistance to you :)

Rated 4 out of 5 stars

Good physiotherapist, would reccomend.

Booking system is great with both text and email reminders. Physio is nice as friendly along with professional. Would recommend

2 March 2026
Unprompted review
Injury Rehabilitation Care Centre (IRCC) logo

Reply from Injury Rehabilitation Care Centre (IRCC)

Thank you for a great review Matthew, we are glad Daniel could assist.

Rated 5 out of 5 stars

AZ1 absolutely fantastic to work with

AZ1 absolutely fantastic to work with. Pleasant conversation. Get explantionstions given during exercises and what i can do to improve my posture better

27 March 2026
Unprompted review
Injury Rehabilitation Care Centre (IRCC) logo

Reply from Injury Rehabilitation Care Centre (IRCC)

Thank you for the great review, we are glad Ahsen could help

Rated 5 out of 5 stars

IRC made the experience very relaxing…

IRC made the experience very relaxing and put me at ease. Great customer service by Daniel. Exercises I was given have assisted in easing my neck pain and stiffness.

27 March 2026
Unprompted review
Injury Rehabilitation Care Centre (IRCC) logo

Reply from Injury Rehabilitation Care Centre (IRCC)

Thank you for the lovely review, we are glad Daniel was able to assist with your recovery.

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