iQ Doctor Reviews 

11,733
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 3,003 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptionally fast delivery times and the straightforward, hassle-free online ordering process for obtaining their necessary medications. Many people also appreciate the incredibly helpful customer support team, who provide prompt responses, reassuring guidance, and clear instructions throughout their healthcare journey. Some reviewers were not happy with delivery issues, noting that parcels occasionally went missing, failed to arrive on time, or were difficult to locate with the couriers. A few other people also felt that temperature control during transit could be improved, mentioning melted ice packs or warm medication upon arrival.

What people talk about most

Delivery service

Customers had positive experiences with delivery_service, frequently highlighting promptness and efficient... See more

Service

Users describe positive interactions with service, highlighting efficient support, professional staff, and... See more

Order

Consumers find order to be positive, highlighting a straightforward and simple system with quick delivery.... See more

Customer service

Reviewers highlight positive aspects of customer service, describing it as quick, reliable, and professional... See more

Response time

Reviewers express high satisfaction and appreciation regarding response times. Consumers highlight prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best price in the market for weight loss injection. They also do a price match which was really good cause I don’t have to transfer to a different service. Delivery was really quick came in 2 days aft... See more

Company replied

Rated 5 out of 5 stars

The reorder of my Orlistat was hassle free and delivered quickly. I was impressed that you realise that the full amount of weight loss is not achieved on only one packet of the Orlistat. Obviously I h... See more

Company replied

Rated 5 out of 5 stars

Great company. Medication ordering was very straight forward - all documents easily uploaded and order processed and dispatched quickly. No issues with delivery or packaging. I will probably switch su... See more

Company replied

Rated 5 out of 5 stars

From the word go, this was such an easy process from supplying the photos to the delivery - all done within 36 hours. Royal Mail was used for the delivery, no signature was needed. The only thing was... See more

Company replied


Company details

  1. Online Pharmacy
  2. Blood Testing Service
  3. Fitness and Nutrition Service
  4. Home Health Care Service
  5. Pharmacy
  6. Wellness Center

Written by the company

IQ Doctor is an online Doctor and Pharmacy service, that is fully authorised by the Medicines and Healthcare products Regulatory Agency (MHRA) to sell medicines online, and registered with the General Pharmaceutical Council (GPhC) as an Internet pharmacy. Simply select the condition you require treatment for, complete an online consultation, and place your order; our pharmacy will send your medication to you anywhere in the UK. We have a range of treatments, which include erectile dysfunction, hair loss, weight loss, sexual health, women's health, children's health, and health tests.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(11,733)

2,978 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Weight loss

Very quick and easy to order, simple system, excellent price

4 August 2026
iQ Doctor logo

Reply from iQ Doctor

Thank you Lou, very good to hear.

Rated 5 out of 5 stars

Quick Easy and No Fuss

The service and follow-up contact is excellent. Customer service response is always quick and I appreciate that they are open to price matching across the market space.

3 August 2026
iQ Doctor logo

Reply from iQ Doctor

Thank you so much for you review, Ms Bishop. It is a competitive market but we pride ourselves in making sure we look after our patients and give them the best possible all-round service.

Rated 5 out of 5 stars

Really quick service

Really quick service. They ask the relevant questions so I feel they are established and safe

3 August 2026
iQ Doctor logo

Reply from iQ Doctor

Thank you Barbara, this is excellent news. Glad you felt safe and happy throughout the process with us.

Rated 5 out of 5 stars

Always quick and efficient

Always quick and efficient. I stopped Mounjaro a year ago but it’s hard keeping it off. I have managed ok but 1 stone back and I opted for the new wegovy pill. So far so good, haven’t had side effects and felt the effects after a couple of days.

29 July 2026
iQ Doctor logo

Reply from iQ Doctor

Thank you for taking the time to leave us a review, Jo. It’s lovely to hear that you’ve found our service quick and efficient and that things are going well for you so far. We really appreciate you choosing iQ Doctor to support you on the next stage of your journey. If you have any questions or concerns about your treatment at any point, our clinical team is always here to help. Wishing you all the very best going forward!

Rated 5 out of 5 stars

Highly recommend

Easy to use, very fast delivery
Highly recommend

3 August 2026
iQ Doctor logo

Reply from iQ Doctor

Thank you Jo! Thank you so much for your review. Very pleased to hear!

Rated 5 out of 5 stars

Was easy to use and great experience

Was easy to use and great experience. I recommend. From the ordering to the delivery was spot on.

29 July 2026
iQ Doctor logo

Reply from iQ Doctor

Thank you so much Felicia, this is really good to hear. So pleased you had a good experience with us.

Rated 5 out of 5 stars

Consistently brilliant !

Great team, excellent and professional service. The clinical team is responsive and customer service is point.
Thank you!

3 August 2026
iQ Doctor logo

Reply from iQ Doctor

Thank you so much Seyed, we are thrilled with your review!

Rated 5 out of 5 stars

Absolutely brilliant first class…

Absolutely brilliant first class service
From start of consultation to medication being delivered everything is smooth
I feel like IQ doctor care and make customers health a priority
Would recommend this company

3 August 2026
iQ Doctor logo

Reply from iQ Doctor

Thank you so much Lisa, this really means a lot to us. We pride ourselves in looking after our patients throughout their whole journey, and we are thrilled you felt this way.

Rated 5 out of 5 stars

So easy to use and reorder

So easy to use and reorder. Quick delivery and have supported me throughout my mounjaro journey.

3 August 2026
iQ Doctor logo

Reply from iQ Doctor

Hi Lucy,

Thanks for your review – we're really happy to hear you've found the process easy and our team supportive throughout your journey. That means a lot to us!

We really appreciate it.

Best regards,
Leo

Rated 5 out of 5 stars

Very quick and thorough

Very quick and thorough

3 August 2026
iQ Doctor logo

Reply from iQ Doctor

Hi Mrs Fleming,

Thanks for your review – we're really glad to hear you found the service quick and thorough. That's exactly what we aim for!

We really appreciate it.

Best regards,
Leo

Rated 5 out of 5 stars

Excellent price

Excellent price, great communication and fast delivery. Everything you could want!

3 August 2026
iQ Doctor logo

Reply from iQ Doctor

Hi Pixieminx,

Thanks for your review; we're really glad to hear you were happy with the price, communication, and delivery. Everything you could want is exactly what we aim for!

We really appreciate it.

Best regards,
Leo

Rated 5 out of 5 stars

Quick emails confirming the order next…

Quick emails confirming the order next day service easy to use website how things should be

3 August 2026
iQ Doctor logo

Reply from iQ Doctor

Hi Tommy,

Thanks for the great feedback; we are happy to hear you found the website easy and the service quick. Exactly how it should be!

We really appreciate it.

Best regards,
Leo

Rated 5 out of 5 stars

Delivering was quick and product…

Delivering was quick and product remained intact

15 July 2026
iQ Doctor logo

Reply from iQ Doctor

Hi there,

Thank you for your wonderful feedback; we really appreciate you taking the time to share your experience.

We're absolutely delighted to hear that your delivery was quick and your product arrived in perfect condition. That's exactly the standard we strive for with every single order, and it's always great to know when we've got it right.

If you ever need anything at all, our team is always here to help.

Kind regards,
Leo

Rated 5 out of 5 stars

Excellent support

Excellent support, always available to answer questions. Easy to order & delivered when expected.

31 July 2026
iQ Doctor logo

Reply from iQ Doctor

Hi Tracey,

Thank you so much for your lovely feedback – we really appreciate you taking the time to share your experience.

We're absolutely delighted to hear that you've found our support excellent and that your questions have been answered promptly. It's also great to know that ordering was easy and delivery arrived right on time – that's exactly what we aim for with every order.

If you ever need anything, our team is always here to help.

Kind regards,
Leo

Rated 5 out of 5 stars

Easy to order.

Easy to order.
Package arrived very well packed and protected.
Very fast delivery with DPD.

31 July 2026
iQ Doctor logo

Reply from iQ Doctor

Hi Ann,

Thank you for your fantastic feedback we really appreciate you taking the time to share your experience.

We're so glad to hear that you found the ordering process easy, and that your package arrived well packed and protected. It's also great to know that DPD delivered quickly – exactly the level of service we aim to provide with every order.

If you ever need anything, our team is always here to help.

Kind regards,
Leo

Rated 5 out of 5 stars

Professional

Professional, efficient & very fast service. Thank you

31 July 2026
iQ Doctor logo

Reply from iQ Doctor

Hi Jody,

Thank you for your kind feedback; we really appreciate you taking the time to share your experience.

We're delighted to hear that you found our service professional, efficient, and fast. That's exactly what we strive for with every order, and it means a lot to know we got it right for you.

If you ever need anything, our team is always here to help.

Kind regards,
Leo

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