iPower Resale Reviews 1,006

My latest MacBook Pro M1 was my second order from iPower Resale. The laptop worked like one. Customer Service kept prompt communication to answer questions regarding product specifications and payment options through emails and phone calls. Shipment was handled through UPS with signature-required delivery that made the whole process more secure. Now, I am waiting for availability of the MacBook Pro M1 Max at iPower Resale for my next order.

I ordered a iMac with small chips on the edge of glass when I got it the screen was cracked all over I sent an email and never got any response.

I have now purchased two computers from iPower Resale, once through eBay and once direct from their website. I appreciate the customization options and the phone call I got confirming the purchase from the website...and I've been very happy with my recent purchase itself as well.

Great buying experience as usual. I will likely never buy a Mac from another retailer.

Great computer. Christian is the best!

Came with Apple Care, was ‘t even advertised as such. Thanks so much!!

This is the second computer I’ve bought from them. The older one still rocks absolutely no issues. The newer one I got had a video card go bad. I was still under my 90 day warranty. I tried my best to remedy the issue but there was nothing I could do. I messaged them and they gave me options. So I ended up just buying one for them to send them I’d be able to send the broken one back. I’m in Maryland and the box from California got here in a few days. I was able to recover my new machine and have sent the broken one off. The process was very quick and no fuss they took care of me.

Highly recommend A+

Great customer service.

I received a somewhat defective product, and the customer service team worked quickly to get me a replacement. Christian was great, polite, and diligent in his communications with me. While I was upset that I received a defective product, I would 100% work with iPower Resale again.

- Alexander

Excellent service. Followed up right away to confirm order and shipped in the same day. Incredible value, this is our organization's go-to mac reseller.

The first one would not boot up but they sent a new as soon they received the first one back. I am thrilled with the new one. Also, they were responsive to my emails!!!

I was able to get a great computer and I am so happy with it. And, when the programs that I had on my old computer weren't compatible with the new OS, they installed an older OS which made everything work. They rock!

This was our second computer purchase from iPowerResale. We’re very happy with this company. Save lots of money by buying gently used, fully functional computers here!

Excellent customer service from iPower Resale. The MacBook Pro was just as described, and shipped in a damage-proof box. This is the second Mac I have bought from them, and I will probably buy another one. The value is just too good to pass up.

I received great customer service from Christian after encountering a small issue on setting up a new MacBook Air. Would definitely purchase from iPower Resale again.

Great customer service! Great item. Would buy from them again.

I have purchased two laptops from this company and couldn't have asked for better quality or customer service. Definitely will continue to shop here!

Thank you for all your kindness and help. I love my iPad Air 3 and my 20 watt charger. Gave my friend your name and number because you are a very honest company. Enjoyed working with all of you. Be safe and Happy Holidays. Ellen

This company is always excellent to work with! Received both computers within a week. Highly recommend!!!