ipaymy Reviews 471

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Made my first payment using these guys recently. Good portal, well laid out, easy to use. Payment charged to card as scheduled and payment remitted to my insurer on time. Good communication along th... See more

Company replied

Rated 5 out of 5 stars

Simply amazing! Level of service provided by CSO and processing team is so rare to find! Very prompt and precise advise given. Constant updates via email and wonderful follow up services so f... See more

Company replied

Rated 5 out of 5 stars

I’ve been using iPayMy for a while now, and I keep coming back because their rates are better than other platforms I’ve tried. Their customer service team is also fantastic — they genuinely care about... See more

Company replied

Rated 1 out of 5 stars

Feels cheated to have made payment via ipaymy in hopes of accruing miles only to be informed there is a "system glitch" and code used was identified by Citibank to be for Real Estate Agents and Mana... See more

Company replied

Company details

  1. Payment Service
  2. Card Processing Service
  3. Money Transfer Service

About ipaymy

Written by the company

Use your credit card to pay your biggest expenses including rent, salaries and invoices to earn credit card points and rewards like never before, while improving your cashflow.

On-Time Payment Guarantee

Your payment is always made On-Time, or it's on us!

We understand that the payments you make on ipaymy are of a sensitive nature. ipaymy processes thousands of payments for our customers and we guarantee your recipient will receive the payment on the scheduled date. If in the unlikely event we fail to deliver your payment on time, ipaymy will completely refund the fee for the affected payment AND the fee for your next payment of equal value will be waived.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

471 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars
ipaymy logo

Reply from ipaymy

Hi Wilson, thank you for your kind review! We’re glad you found our rates attractive and the platform easy to use—that’s exactly what we aim for. If there’s anything we can do to make your experience even better, feel free to let us know anytime.

Rated 4 out of 5 stars

In time reply

7 April 2026
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Reply from ipaymy

Thank you for your feedback Evi! We’re glad to hear our team was able to respond to you in a timely manner. If there’s anything more we can assist you with, feel free to reach out anytime—we’re here to help.

Rated 5 out of 5 stars

Fast and easy

26 March 2026
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Reply from ipaymy

Thank you for taking the time to leave us a 5-star review Marcus! We’re glad to hear that you found using ipaymy fast and easy — that’s exactly the experience we aim to deliver.

If you have any suggestions on how we can make things even better next time, feel free to reach out to us at support@ipaymy.com.

Thank you again for choosing ipaymy.

Rated 5 out of 5 stars

The payment and user experience are…

The payment and user experience are excellent

1 April 2026
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Reply from ipaymy

Thank you for your kind words Penwyn —we’re really happy to hear that you’ve had an excellent experience with both our payment process and overall platform.

We’re constantly working to keep things smooth and intuitive, so it’s great to know it’s making a difference for you.

Appreciate your support, and we look forward to continuing to serve you!

Rated 5 out of 5 stars

Fast and convenient payment service

It is a fast and convenient payment service. However, the fee is considerably high.

25 March 2026
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Reply from ipaymy

Hi EGC,

Thank you for your feedback—we’re glad to hear that you find our service fast and convenient. That’s exactly what we aim to deliver.

We understand your concern regarding fees. Our pricing reflects the underlying costs from card networks and partners, as well as the value of enabling flexible and seamless payment experiences. That said, we’re continuously working on optimising our offerings and exploring ways to provide more cost-effective options where possible.

Appreciate your support, and thanks again for sharing your thoughts.

Rated 5 out of 5 stars

easy to use,

17 March 2026
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Reply from ipaymy

Thanks for the kind words! Glad to hear you found it easy to use—that’s exactly what we aim for. If there’s ever anything we can do to make your experience even smoother, just let us know 😊

Rated 5 out of 5 stars

Easy to use

Easy to use, fuss free set up

28 January 2026
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Reply from ipaymy

Hi there, thank you for the great review! We’re glad to hear the setup was smooth and the experience has been easy for you — that’s exactly how payments should feel. No drama, no headaches, just get it done.

Rated 3 out of 5 stars

Rates now too expensive.

Rates now too expensive.

5 February 2026
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Reply from ipaymy

Thanks for the feedback ST! We understand the rates may feel higher—this is due to increased processing and card network costs. We’re continuously reviewing pricing to stay as competitive as possible.

Rated 5 out of 5 stars

hassle free payment for tax

although there is certain fees applied to the credit card payment, it still worth as it solve my cashflow issue

21 January 2026
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Reply from ipaymy

Appreciate your comment Chee Hong! We know fees matter, but it’s great to hear the platform is helping you manage cashflow effectively.

Rated 3 out of 5 stars

2.6% professing fee is on high side

2.6% professing fee is on high side

5 January 2026
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Reply from ipaymy

Hi there, appreciate you sharing this. The 2.6% fee reflects underlying processing costs, but we’re constantly reviewing our rates to offer the best value to our customers.

Rated 5 out of 5 stars

very supportive

very supportive . ease of use and good transparency

24 December 2025
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Reply from ipaymy

Thank you for the kind feedback HC! We’re glad you found the platform easy to use and transparent—supporting our customers is a priority for us.

Rated 5 out of 5 stars

Fuss free one time recurring payment…

Fuss free one time recurring payment service

26 December 2025
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Reply from ipaymy

Hi Andrew, thanks for the review! We’re glad you found the one-time and recurring payment experience fuss-free—that’s exactly what we aim for.

Rated 5 out of 5 stars

My payment to my landlord is always on…

My payment to my landlord is always on time

12 December 2025
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Reply from ipaymy

Glad to hear that Jonas! Ensuring payments go through on time is exactly what we aim for—thanks for sharing your experience.

Rated 5 out of 5 stars

Offered me an excellent rate for a bulk…

Offered me an excellent rate for a bulk purchase. Platform is easy to use. Would be better if they can support loans for recurring payments

11 December 2025
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Reply from ipaymy

Thanks for the great feedback Charles! We’re happy the bulk purchase rate and platform experience met your expectations. Support for loans tied to recurring payments is supported on our platform however it only applies for car or mortgage loans. Feel free to reach out to us at support@ipaymy.com to find out more!

Rated 1 out of 5 stars

No Mastercard offers that’s competitive…

No Mastercard offers that’s competitive to visa.

24 December 2025
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Reply from ipaymy

Hi Haldmir87, we appreciate the honest feedback. Mastercard does tend to come with higher underlying costs compared to Visa, which impacts how competitive the offers can be. We hear you though, and we’re continuously exploring better Mastercard deals with our partners.

Rated 4 out of 5 stars

Need some discount for business owners

Need some discount for business owners who use the website often. Otherwise, all good. I prefer this website over others due to the short payment period and the website usability.

10 December 2025
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Reply from ipaymy

Hi Justin, thanks for the thoughtful feedback - we really appreciate it.

Great to hear that the shorter payment period and usability have made the experience better for you, and that you prefer using us over other platforms. The point about discounts for frequent business users is fair, and it’s something we’re actively looking into as we continue improving our offering.

Thanks again for sharing this with us!

Rated 5 out of 5 stars

quick response and proper follow-up…

quick response and proper follow-up till the payment is settled.

1 December 2025
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Reply from ipaymy

Thanks for the review! Great to know the support made a difference, we'll share your feedback with the team.

Merry Christmas and have a great year ahead!

Rated 5 out of 5 stars

Good and Fast

Good and Fast

27 November 2025
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Reply from ipaymy

Thanks for sharing this! Glad the payment process was straightforward and everything landed on schedule.

Merry Christmas and have a great year ahead!

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